I stayed there for 4 days, but the house keeping didnt change my towel for 4 days. And i did requested for house keeping. There are no convenience store nearby, and after 10pm when the Indo mart in the Level 1 hotel closes, the next one is couple of minutes walk.

The room was spacious, and they manage to get me a room before the standard 2pm time. The facilities are good and the breakfast spread is wide. Its not really international breakfast, but it works for me. As some of the food are not bad. More of Asian spread for the breakfast buffet. there are some shops within the 1st to 5th level of the hotel.

Stayed in July 2025

Not having enough wardrobe space to put away clothing. That is about it.. It is just a great hotel.

The level of service is amazing. So kind and helpful. We had an amazing view of the city. Also having a small shoppingcenter underneath the hotel is super handy. Breakfast was good. Oh, and the linnen and bed are super comfortable.

Stayed in July 2025

Few options

Breaskfast options were limited

Stayed in July 2025

The location, it is far from the old town, the restaurants and malls. The swimming pool is only 1,2 m deep.

This hotel proposes meeting rooms which are very well equipped and the catering is really good, several options are available. The breakfast offers local and international options. There is a large choice offered every morning. In terms of restaurant, they have the buffet option, in the main dining room, and then Le Bistrot, where is is possible to eat according to the offer available on the menu, from pizzas to burgers as well as local food. I personnally chosse a grilled chicken with fries but the chicken was overcooked and the quantity of fries was very small. In the groundfloor, there is a Subway and some shops that offer coffee, snacks, basic stuff. The swimming pool is nice, only the deep is a bit disappointing..

Stayed in July 2025

Can't think of anything

The staff was extremely helpful and friendly. Everything was very clean. Really enjoyed the pool and gym.

Stayed in June 2025

I had a very pleasant stay at this hotel and was impressed by the overall value for money. For the price, the quality of the accommodations and service far exceeded my expectations. The rooms were spotless and well-organized. What really stood out was the service — the staff were friendly, professional, and always ready to help with anything I needed, from check-in to local recommendations. They made the entire experience feel smooth and stress-free.

Stayed in June 2025

We really like how roomy the rooms are. The setup and ease of access for my friend’s wedding made everything super convenient, and the grounds are nicely maintained. The lobby team offers fantastic help.

Stayed in May 2025

It has a good location and the staff very helpful

Stayed in May 2025

American Breakfast consisted of cold sausages, cold fried tomatoes and cold carrot (I think it was carrot). When staff questioned why the American Breakfast was cold when it should be hot, they declared it was hot. Food was on a thick ceramic plate, that sat on a food warmer. This doesn't keep food hot. The Indian food was warm. The croissants warm, the coffee hot, but the American Breakfast disappointingly cold.

Room was clean and not run down like others.

Stayed in May 2025

Very noisy street. The isolation between the rooms is very bad. I can easily hear the TV or the people talking in the next room. This made it difficult to work or relax if you have a noisy neighbor!

Friendly staff and very responsive and helpful. The room is clean, and the breakfast was good.

Stayed in May 2025

Housekeeping had some challenges: dirty cups were left in my room and the top concealed with coasters. One of the new towels had mascara stains when I checked in. The carpet, although clean, was slightly stained in a sizeable area.

The room was spacious, had a beautiful full-length window overlooking the city, was comfortable and had all the amenities and toiletries required. Room service was reasonably priced and was available 24 hours. The staff were hospitable and friendly and it was convenient having a mall and Indomaret downstairs to get my essentials when needed. The nearest bus station was quite close and the hotel was easy for taxis to locate. It also felt safe for a single female traveller. It was excellent value for money!

Stayed in May 2025

They were extremely helpful with our English barrier, we arrived to hotel a lot earlier than originally planned and they welcomed us with a free tea and croissant which we really appreciated, the breakfast every morning was amazing we loved it couldn't of asked for more. Oh the room service food was beautiful too

Stayed in May 2025

Very noisy.

Good Nee Hotel

Stayed in April 2025

Noting

Cool and tidy

Stayed in April 2025

Nothing negative

Absolutely great hotel, super beautiful, nice and superfriendly stuff, very clean, amazing restaurant People super friendly and service is 10++++++

Stayed in April 2025

Room lighting only connect to 1 lighting switch.

Like the room is clean and well maintained. Up to date room design

Stayed in March 2025

There was a magical view to Jakarta. I had an executive room on 28th floor with Monas view. Really unforgettable experience.

Stayed in March 2025

Nothing

The room is spacious and clean. The check in process went smoothly. As we arrive early, the help to keep our luggage.

Stayed in February 2025

Great personel. Awesome breakfast. Good spa service with massages.

Stayed in January 2025

Could hear some construction from room

We received a free upgrade to an apartment room. Big room and decent sized bathroom. Living area was spacious with work space and seating. Tv in bedroom and living space. Nice Staff. Lots of restaurants and shops in the vicinity. Huge variety of breakfast available from a few different cultures. Beautiful setting in breakfast room.

Stayed in February 2025

-Nice and confortable room -foodcourt in the groundfloor

Stayed in January 2025

The gym should be cleaned more exact. The pool does not look so good as depicted in the pictures.

The breakfast buffet was superb. The rooms were very clean.

Stayed in January 2025

Traffic jam

All nearby especially satay khas senayan and padang merdeka restaurant

Stayed in December 2024

Breakfast: didn't have yoghurt, it does have good selection of international and local dishes

Near to places I need to get to

Stayed in December 2024