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Reviews of Passgo Digital Airport Terminal 3 Soekarno Hatta

The Ultimate Terminal 3 Soekarno Hatta Airport 1st Floor Domestic Arrival Area, 15126 Tangerang, Indonesia

#30 of 80 hotels in Tangerang

Guests' Choice

Review score

Based on 687 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    9.0

  • Facilities

    7.2

  • Staff

    8.4

  • Value for money

    7.7

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 29 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Capsule - Mixed
    • Stayed 1 night

    quite expensive for the quality you get

    futuristic bed cells inside the airport terminal 24h reception

    Stayed in August 2025

  • Reviewed: 23 August 2025

    6.0
    Great for transit but not for overnight stay.
    • Leisure trip
    • Solo traveller
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted via mobile

    The bathroom & toilet were dirty & outside the hotel. It can be very noisy, the locker was making noise & people were in and out every hours, not suitable for a light sleeper.

    The location is great and perfect for transit for a few hours.

    Stayed in July 2025

  • Reviewed: 11 August 2025

    6.0
    For one night is fine
    • Leisure trip
    • Solo traveller
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted via mobile

    They warn you that toilets are facing maintenance but I was literally walking through a worksite to tea h the showers 😅

    The capsules are nice and clean really handy for one sleep at the airport as close to Terminal 3 to catch flights to Yogya for example

    Stayed in August 2025

  • Reviewed: 5 August 2025

    8.0
    OK
    • Leisure trip
    • Solo traveller
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted via mobile

    Some noise from people coming in after midnight and forgetting that people are sleeping, you can hear snoring

    Does its job for layovers.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    7.0
    Good for just a quick sleep during layover
    • Leisure trip
    • Solo traveller
    • Single Capsule - Mixed 9 Hours only
    • Stayed 1 night
    • Submitted via mobile

    The bathroom were outside of the property shared with others and seemed a bit dirty but manageable

    Convenient location at terminal 1 and uncomplicated check in.

    Stayed in July 2025

  • Reviewed: 2 August 2025

    7.0
    Toilets Ruin An Otherwise Good Hotel
    • Leisure trip
    • Solo traveller
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted via mobile

    The toilets were pretty disgusting and very poor. For the gents there were only 5 toilets which had toilet seats you don't want to touch, and the floors constantly sopping wet. Only two were actually accessible because they other three were full of maintenence items. It would be very easy with the space to have more toilets and separate the showers, and they could easily have stored maintenance items elsewhere.

    I thought the pods themselves were spacious and comfortable, and the main area was very clean. It never felt like there were too many people.

    Stayed in August 2025

  • Reviewed: 24 July 2025

    6.0
    Pleasant
    • Solo traveller
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted via mobile

    The TV was broken, no c-type charger in the room

    Super strategic place

    Stayed in July 2025

  • Reviewed: 18 July 2025

    7.0
    Fair quality. Need to do better with the bathrooms
    • Solo traveller
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted via mobile

    Bathrooms were very dirty and not what I expected. I stayed at the Passgo in Bali and it was way better equipmed and taken care of.

    Check-in was fast and easy. Staff was very friendly and the pod is very comfortable to sleep in. Internet was fast.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted via mobile

    Door mechanism was a bit clunky and pod not at all sealed - so if people are noisy you are going to hear them

    Stayed the night before my flight so I didn't have to worry about Jakarta traffic. Made for a relaxing time pre-flight

    Stayed in June 2025

  • Reviewed: 17 July 2025

    8.0
    It’s convenient place to crash for a layover
    • Leisure trip
    • Solo traveller
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted via mobile

    Hygiene should improve. Could be a bit noisy

    Perfect place to crash on a longer layover. Shower facilities can be cleaner but still good enough to refresh yourself! Better than nothing!

    Stayed in April 2025

  • Reviewed: 6 July 2025

    6.0
    Overall an ok experience. Good choice for a quick stay at the airport during a transfer.
    • Leisure trip
    • People with friends
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted via mobile

    Watch out when booking on booking.com Turns out we only booked the pod for 9hours and it didnt say this on booking.com. We had to pay extra at the place to get to stay a whole night.

    Great location.

    Stayed in July 2025

  • Reviewed: 4 July 2025

    8.0
    Convenient hotel in T3, great for quick sleep
    • Leisure trip
    • Solo traveller
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted via mobile

    They're a capsule hotel, so expect a capsule hotel. While some guests are considerate and keep the noise minimal, you may still hear some noises, so if you're a light sleeper, this may not be a good option.

    A good and close place (about 7-10 mins walk to from T3 international arrival) to stay and rest if you have another flight the next day. Shared shower area, but pretty good to refresh yourself after a long flight. They give you a locker to store your stuff as well, bigger suitcase will be stored separately by them.

    Stayed in June 2025

  • Reviewed: 25 June 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Capsule - Mixed 9 Hours only
    • Stayed 1 night
    • Submitted via mobile

    Bathroom hot water is not that hot

    Simple quick check in

    Stayed in June 2025

  • Reviewed: 23 June 2025

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Single Capsule - Mixed 9 Hours only
    • Stayed 1 night

    The sound isolation is bad. In the whole night, I can listen other guest open and close their door or even the noise people made during sleeping

    The location is perfect, just 1 min away from departure gate. The share toilet is clean and the bed is comfortable.

    Stayed in June 2025

  • Reviewed: 25 May 2025

    7.0
    Great location, A bit noisy with door buzzes. Clean room dirty bathrooms.
    • Leisure trip
    • Solo traveller
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted via mobile

    Entry door, door to toilets and doors on the pod do NOT need buzz audible sound when entering- they are noisy. Bathrooms can do with extra cleaning and a refurbishment.

    Location and simplicity.

    Stayed in May 2025

  • Reviewed: 25 May 2025

    7.0
    Futuristic capsules, very handy
    • Leisure trip
    • Solo traveller
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted via mobile

    The capsules are made of not sound proof plastic. Therefore I did not like people fiddling with their luggage in the middle of the night OUTSIDE the capsules, making noises that wake you up. Also the lockers drill-like mechanism is too loud and too close to the capsules.

    Location, coolness, cosiness, new experience

    Stayed in May 2025

  • Reviewed: 14 May 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Single Capsule - Mixed
    • Stayed 1 night

    cleanness of bathrooms

    price performance is excellent if you have long transfer times

    Stayed in May 2025

  • Reviewed: 8 May 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted via mobile

    People leaving at all hours

    Location and convince for late arrival

    Stayed in April 2025

  • Reviewed: 24 February 2025

    6.0
    There was a construction in frot of the hotel and had hard time located.
    • Leisure trip
    • Solo traveller
    • Single Capsule - Mixed
    • Stayed 1 night

    The door lock of the bathroom got a stack for a few minutes.

    The USB port didn't work. The bathroom floor was so wet.

    Stayed in January 2025

  • Reviewed: 17 January 2025

    8.0
    Great location & value for money
    • Leisure trip
    • Solo traveller
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted via mobile

    It did get a little noisy with guest taking early flights

    Location in the terminal is very convenient & good value for money

    Stayed in January 2025

  • Reviewed: 9 January 2025

    7.0
    Loved everything, very cosy space and nice idea but bathrooms were a little bit dirty
    • Leisure trip
    • Solo traveller
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted via mobile

    My TV didn’t work and the bathrooms were smelly and not very clean. They were clean enough, you can tell it’s cleaned often but the shower drain smells very bad and there were bugs everywhere

    I loved how spacious the room was and it had a good amount of air con

    Stayed in January 2025

  • Reviewed: 4 January 2025

    7.0
    Excellent option for a layover with hot showers.
    • Leisure trip
    • Solo traveller
    • Single Capsule - Mixed
    • Stayed 1 night

    The slepping cubicle hadn't been cleaned properly and the shower rooms weren't recently cleaned.

    Excellent place to spend an 8 hour layover with hot showers.

    Stayed in January 2025

  • Reviewed: 30 December 2024

    8.0
    Great location, comfy stay, and overall very good considering the price and nature of the accom (large shared space)
    • Leisure trip
    • Solo traveller
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted via mobile

    They need more bathrooms, I went to the toilet at 3am and all of the bathrooms (I think about 6 in total, all combined with showers) were busy and I had to wait a while. Bathrooms do get a bit messy after a while, but to be expected. I was surprised at how many pods yhetr were - more than 80 in the room I think. Surprisingly quiet, except for the lockers which make an annoyingly loud noise whenever they are opened - request a pod away from the lockers.

    Obviously a great location, very comfy lockable pods and separate lockers for bags - any bags that don’t fit can be looked after at reception.

    Stayed in December 2024

  • Reviewed: 28 December 2024

    7.0
    Very convenient for a long layover. Would stay here again!
    • Leisure trip
    • Solo traveller
    • Single Capsule - Mixed
    • Stayed 1 night
    • Submitted via mobile

    Noisy and fairly dirty bathrooms

    Great price and location in the airport! I like the individual boxes with electricity and AC

    Stayed in December 2024

Showing 1 – 25

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