9.4

Reviews of Four Seasons Hotel Gresham Palace Budapest 5 stars

1051 Budapest, Széchenyi István tér 5-6., Hungary

  • Shota

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Hend

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Location

  • Ruth

    Reviewed: 16 August 2025 · Stayed in May 2025

    Verified review

    Fabulous location in a beautiful building. Room was spacious & well equipped. We were upgraded to a room over looking the Chain Bridge, which was so special.

    Nothing. All fabulous.

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  • Richard

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • Iris

    Reviewed: 6 August 2025 · Stayed in July 2025

    Verified review
  • Viktoriya

    Reviewed: 1 August 2025 · Stayed in June 2025

    Verified review
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  • Yongmin

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Location

    Buffet breakfast was way too expensive, better just order A La Cart. Swimming pool was too narrow and small. With a couple kids playing there, you can’t swim comfortably

  • Alex

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    location staff - we had some problem during the night and the way staff solved it was really amazing and top level. Thanks guys

    Nothing... I would love to taste your breakfast, but its way to expensive

  • Shahad

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review
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  • Shahad

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Everything

    Nothing everything was perfect the hospitality was honestly TOP TOP TIER

    Property response:

    Dear Shahad, Thank you so much for your praising review! We are delighted to hear that you sincerely enjoyed your stay, and our hospitality exceeded your expectations. Your kind words truly mean a lot to our team, we always strive to deliver an exquisite experience, and it’s incredibly rewarding to know we succeeded. We look forward to welcoming you back again soon! Warm regards, Federico Giovine Hotel Manager

    Dear Shahad, Thank you so much for your praising review! We are delighted to hear that you sincerely enjoyed your stay, and our hospitality exceeded your expectations. Your kind words truly mean a lot to our team, we always strive to deli… Show more

    Four Seasons Hotel Gresham Palace Budapest
    31 July 2025
  • Riaan

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
  • Sabina

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
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  • Alkaabi

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • Craig

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
  • Relja

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review

    We found a half eaten chocolate bar in the mini bar.

    Property response:

    Dear Relja, Thank you for sharing your feedback. We sincerely apologize for the oversight regarding the minibar item, this was clearly our mistake. Please be assured that we have addressed the matter with our team to ensure greater attention and care moving forward. We truly hope to have the chance to welcome you back and provide you with an impeccable experience. Warm regards, Federico Giovine Hotel Manager

    Dear Relja, Thank you for sharing your feedback. We sincerely apologize for the oversight regarding the minibar item, this was clearly our mistake. Please be assured that we have addressed the matter with our team to ensure greater attenti… Show more

    Four Seasons Hotel Gresham Palace Budapest
    25 June 2025
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  • Karen

    Reviewed: 21 June 2025 · Stayed in May 2025

    Verified review

    Loved the location, staff, rooms. Wonderful experience all around.

    Property response:

    Dear Karen, Thank you for your lovely review! We are so pleased to hear that you enjoyed our advantageous location, the service extended by our staff, as well as the room we assigned for you. It means a lot to us that your experience was wonderful all around. We hope to welcome you back again very soon! Kind regards, Federico Giovine Hotel Manager

    Dear Karen, Thank you for your lovely review! We are so pleased to hear that you enjoyed our advantageous location, the service extended by our staff, as well as the room we assigned for you. It means a lot to us that your experience was … Show more

    Four Seasons Hotel Gresham Palace Budapest
    25 June 2025
  • Anonymous

    Reviewed: 18 June 2025 · Stayed in May 2025

    Verified review

    Lydia at breakfast was awesome. Took perfect care of me. Excellent employee.

    Property response:

    Thank you for your wonderful feedback! We are thrilled to hear that Lydia made such a positive impression during your breakfast experience, she truly is a valued member of our team. Your kind words will certainly be shared with her. We hope to have the pleasure of welcoming you back soon! Warm regards, Federico Giovine Hotel Manager

    Thank you for your wonderful feedback! We are thrilled to hear that Lydia made such a positive impression during your breakfast experience, she truly is a valued member of our team. Your kind words will certainly be shared with her. We hope… Show more

    Four Seasons Hotel Gresham Palace Budapest
    25 June 2025
  • Stephanie

    Reviewed: 1 June 2025 · Stayed in May 2025

    Verified review

    Everything about this place was fabulous. The breakfast was incredible. The concierge was very helpful. We were upgraded to a river view room. Location was centrally located and allowed easy access to all the sights. Absolutely worth every penny.

    We liked everything except that we had to check out.

    Property response:

    Thank you so much, Stephanie! We are thrilled to hear that you had such a fabulous stay with us. We completely understand how hard it can be to check out when you are having a great time — but we just hope it means you will be back again soon! We look forward to the pleasure of welcoming you again whenever your trips take you to Budapest. Kind regards, Federico Giovine Hotel Manager

    Thank you so much, Stephanie! We are thrilled to hear that you had such a fabulous stay with us. We completely understand how hard it can be to check out when you are having a great time — but we just hope it means you will be back agai… Show more

    Four Seasons Hotel Gresham Palace Budapest
    4 June 2025
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  • Evan

    Reviewed: 29 May 2025 · Stayed in May 2025

    Verified review
  • 7.0 Good
    László

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review
  • Anonymous

    Reviewed: 22 May 2025 · Stayed in May 2025

    Verified review
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  • Anonymous

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review

    Excellent service from everyone. Dissapointed that the in room coffee was an upcharge.

    Property response:

    Thank you so much for your kind words about our service — we truly value your feedback! We are sorry for any confusion regarding the in-room coffee. To clarify, the coffee capsules provided in the room are complimentary and not charged. There may have been a simple misunderstanding — for example, if a "Do Not Disturb" sign was displayed or service was declined, the coffee may not have been replenished as usual. That said, if coffee was ordered through room service, there would be a charge, as that is a separate service. We are always happy to assist with anything you need during your stay, and we hope to welcome you back again soon! Kind regards, Federico Giovine Hotel Manager

    Thank you so much for your kind words about our service — we truly value your feedback! We are sorry for any confusion regarding the in-room coffee. To clarify, the coffee capsules provided in the room are complimentary and not charged. Th… Show more

    Four Seasons Hotel Gresham Palace Budapest
    19 May 2025
  • Kelly

    Reviewed: 9 May 2025 · Stayed in April 2025

    Verified review

    It is set in a historic building and the lobby is so pretty and quaint and it tells the history of this great city, Budapest.

    Nothing.

    Property response:

    Dear Kelly, Thank you so much for your kind words and for choosing to stay with us at Four Seasons Hotel Gresham Palace Budapest. We are truly honored to hear that your experience lived up to the high expectations set by other Four Seasons properties around the world. It is wonderful to know that you appreciated the historic charm of our building and the unique ambiance of our lobby—we take great pride in preserving the rich heritage of Budapest while offering world-class comfort and service. We hope to have the pleasure of welcoming you back again soon for another memorable stay. Warmest regards, Federico Giovine Hotel Manager

    Dear Kelly, Thank you so much for your kind words and for choosing to stay with us at Four Seasons Hotel Gresham Palace Budapest. We are truly honored to hear that your experience lived up to the high expectations set by other Four Seasons… Show more

    Four Seasons Hotel Gresham Palace Budapest
    12 May 2025
  • Vickie

    Reviewed: 4 May 2025 · Stayed in April 2025

    Verified review
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  • Maria

    Reviewed: 30 April 2025 · Stayed in April 2025

    Verified review

    Fabulous location, stylish interior décor, great room! The warmest welcome from the staff. Concierge team were exceptionally helpful organising experiences and transport. Nothing too much trouble. Delicious breakfasts & delightful afternoon tea!

    Leaving!

    Property response:

    Dear Maria, We are truly delighted to know that your stay at the Gresham Palace was such a precious memory that it prompted you to send us your feedback. It is wonderful to hear that you enjoyed our architectural building’s location, its décor, the room you were accommodated in, and especially the warm welcome you received from our team. Your special mention of the concierge service, breakfasts, and afternoon tea is highly appreciated. We very much hope to have the pleasure of welcoming you back for another memorable stay. Warmest regards, Federico Giovine Hotel Manager

    Dear Maria, We are truly delighted to know that your stay at the Gresham Palace was such a precious memory that it prompted you to send us your feedback. It is wonderful to hear that you enjoyed our architectural building’s location, its … Show more

    Four Seasons Hotel Gresham Palace Budapest
    30 April 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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