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Reviews of Heritage Hotel Frankopan 4 stars

Ivana Gorana Kovačića 1, 47300 Ogulin, Croatia

#61 of 66 hotels in Ogulin

Guests' Choice

Review score

Based on 55 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    7.7

  • Staff

    9.2

  • Value for money

    7.6

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 15 August 2025

    8.0
    Very good
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was not so clean for a hotel with 4 stars... Definitely they can do it more about the most important place i think in a hotel.

    Very helpful, competent and kind staff.

    Stayed in August 2025

  • Reviewed: 24 July 2024

    8.0
    Excellent
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great place, nice and helpful staff. Good restaurant with ok prices

    Stayed in July 2024

  • Reviewed: 12 March 2024

    9.0
    Our second stay at Hotel Frankopan.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Great location, just few minutes away from A1 autoput. One of the friendliest staff I've ever came across, warm and accommodating. Great restaurant with delicious fresh food.

    Stayed in March 2024

  • Reviewed: 12 October 2023

    8.0
    At the heart of a wonderful small Croatian town.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was just OK

    Ogulin is a lovely town at the heart of a rural economy. The notable cave system was entered by a dramatic chasm very close to the hotel. Great location.

    Stayed in October 2023

  • Reviewed: 25 September 2023

    9.0
    Uzivanje
    • People with friends
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nista znacajno i upadljivo

    Sve je bilo lepo i ugodno. Dobra hrana za veceru Zaposleni fini i ljubazni Sobe ciste

    Stayed in September 2023

  • Reviewed: 18 September 2023

    8.0
    Comfortable hotel in a good location
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    Smoking is allowed in the central courtyard (covered with a canopy when we were there) where we had dinner and breakfast. You need to eat indoors if you want to avoid others' smoke.

    A stylish hotel near the town centre with clean and comfortable rooms. We also ate in the restaurant in the evening, and enjoyed our meals. Good breakfast.

    Stayed in September 2023

  • Reviewed: 23 August 2023

    9.0
    Comfortable for a young family
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    It was comfortable and everything was close. Staff are lovely. The property is older so it w as expected that it would have older facilities but it was very comfortable for a family of 6. Breakfast was lovely. Parking was great and off the Main Street, through a small alley. Easy to find.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Some facilities in the bathroom were not in perfect condition, but they worked.

    Good option for a night stay. Nice little town. The room was nice.

    Stayed in August 2023

  • Reviewed: 25 July 2023

    8.0
    Stopover between Venice and Split.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness

    A reasonably priced hotel that offers very basic services. Very basic breakfast. Staff was.very friendly and helpful, though.

    Stayed in July 2023

  • Reviewed: 14 June 2023

    7.0
    Hotel is OK if it would have been a 3-star. Breakfast rather minimal. The town is uninspiring.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    In my opinion the hotel should be classified as 3-star because a 4-star creates a different expectancy.

    Location on our route towards the Croatian cost

    Stayed in June 2023

  • Reviewed: 27 April 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    You can't book a cheaper room without breakfast included. The bikes that are available for rent are kept in poor condition, rather dusty, and there appears to have been only three of them, so selection is EXTREMELY limited, which is rather lame for the number of bike paths in that area. I'd expect more from a 4-star hotel.

    Spacious room.

    Stayed in January 2023

  • Reviewed: 24 April 2023

    9.0
    Charming hotel in Ogulin
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nice and comfortable hotel in centre of Ogulin. Staff is very polite and helpful. Room was comfortable, very clean and spacious. Bathroom was also spacious and equipped with all amenities. Parking is near the hotel, just few steps from the hotel.

    Stayed in April 2023

  • Reviewed: 30 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    I guess in the evening the parking would be maybe worse. The parking lot is not big.

    Good place for rest during trip and nice place for tourism. The best hotel in town. I recommend to visit this very small town.

    Stayed in September 2022

  • Reviewed: 25 September 2022

    7.0
    a nice place to say for one night.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    the room was quite near the street and curtains did not block sound or light.

    very pretty building in town center. free parking in the back.

    Stayed in September 2022

  • Reviewed: 4 September 2022

    8.0
    I love this hotel and the area.
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The bathroom was clean, but the tile needs to be deep cleaned in spots.

    Stayed in September 2022

  • Reviewed: 19 August 2025

    10
    Very comfortable hotel
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was just perfect!

    The stuff was very kind and very helpful. The lady in reception gifted us delicious sweets and fresh water. The room was big and clean, very comfortable bad with a very comfortable pillows. The breakfast was tasty and variable, with freshly made bakery, variety of fruits, snd warm dishes. The restaurant itself is very beautiful with spaces inside and outside.

    Stayed in August 2025

  • Reviewed: 12 July 2025

    2.0
    Definitely overpriced in every aspect for the quality they are providing
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Rooms are spacious but very unclean (human hair on the floor and on the 'clean' sheets, sleeping sheets not clean with brown strains, human toenails on the floor, toilet not clean with brown and yellow strains). Ultimately, it is definitely overpriced in every aspect. Breakfast is poor, not being replenished when something is empty (we found plastic foil in the sausage, after that nobody was hungry anymore). It depends on what you're looking for and can tolerate, but i won't be coming back.

    Service is the only thing that stands out as everyone is very friendly.

    Stayed in July 2025

  • Reviewed: 17 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Location, traditional style

    Stayed in August 2024

  • Reviewed: 11 August 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Could use a little bit of upgrade. It’s far from 4 star hotel - more like 2+.

    The staff is very friendly and polite.

    Stayed in August 2024

  • Reviewed: 26 July 2024

    6.0
    Oldschool
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    On the hottest day of the year air condition was not working in the hotel. Opening the window did not help much, also because it opens to a busy road where cars and trucks ran all night. The style and furniture is quite oldschool. We got a discount because of the air condition and I would say the service is perfect, but we hardly could get any sleep and on a long road trip this was very inconvenient.

    Location is percfect and the hotel has a parking lot behind the building. The staff was really nice and helpful. The room was extremely clean, and for breakfast they offered a lot of things.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    3.0
    Far from being a 4-star Hotel
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately this Hotel is more a 2 than a 4 stars. Room is outdated (al least the one we stayed in) with a lack of maintenance, bathroom wasn’t properly cleaned, shower door broken and hanging behind the bathroom door, bathroom exhauster covered in dust, opened amenities in the bathroom. To complete our stay with a “golden star”, the AC was not cooling/functioning (during heatwave) and the manager pretended they would call someone to fix it after hours. The only tombs up is for our waitress at the restaurant and the girl at reception (even though we had to ask twice for a fan) who tried to compensate our sleepless night no charging the dog fee.

    Stayed in July 2024

  • Reviewed: 16 June 2024

    5.0
    Conveniently located for the motorway
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Our room was clean and functional, but a little dated as was the whole property. We enjoyed a home cooked dinner in the restaurant, sit inside if you want to avoid smoke. Breakfast is basic, but adequate. I would class this as a 3* hotel not 4*. The electric car charger is not on site but a few blocks away in a public car park, it only operates in Croatian so speak to the helpful hotel receptionist if this is a problem.

    All the staff were very friendly and professional, the town is small and the hotel is easy to find, the carpark is down the side at the back of the property.

    Stayed in June 2024

  • Reviewed: 28 May 2024

    5.0
    Traditional rural Croatian hotel. Worth checking if there will be a school group if you want quiet
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    On arrival there was a noisy group of children in the courtyard. What we didn't realise was they were staying there. We were part way through our evening meal when they arrived in the restaurant. It became so noisy we abandoned our deserts & left. When mentioned to the staff that it might have been nice to have been warned the response was "it's OK". No, it wasn't OK for us. For several hours during the early hours of the morning there was a lot of noise from the floor above including what sounded like furniture being moved. The air conditioning was underpowered and only blowing out warm air but we couldn't open the window as the entire town smelt strongly of burning wood. The next morning we received an apology for the children disturbing us.

    This hotel was on our route exploring the real Croatia and it was as expected for an old building. Don't expect modern luxury. This is a traditional hotel in rural Croatia without a lift.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    4.0
    If you're looking for quality and value for money, look elsewhere.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    One rude staff member spoilt our dinner experience. We felt unwelcome so looked elsewhere for dinner. We checked out early because of this and due to our noisy, tired room. Check in and check out were good experiences.

    The location was good and in an interesting area and free parking was easy but it is very expensive compared to what Zagreb offers for the same money.

    Stayed in May 2024

Showing 1 – 25

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