Reviews of DoubleTree by Hilton Zagreb 5 stars
Grada Vukovara 269a, 10000 Zagreb, Croatia
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in June 2025
Verified reviewNice modern new enterier, perfect bar, high quality staff
20€ parking
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewZea was awesome! So helpful and welcoming at check in.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe rooms and bathroom. The Swimming pool and SPA Facilities,
The breakfast could have had more choices.
Dear Fraidoon, Thank you for your kind words! We're glad you enjoyed the room, bathroom, and our spa facilities. It’s great to hear you’d like to stay with us again. We appreciate your suggestion about breakfast variety and will take it into consideration. Best regards, Guest Service Team
Dear Fraidoon, Thank you for your kind words! We're glad you enjoyed the room, bathroom, and our spa facilities. It’s great to hear you’d like to stay with us again. We appreciate your suggestion about breakfast variety and will take i… Show more
Reviewed: 25 August 2025 · Stayed in June 2025
Verified reviewGreat in-house dining, well appointed room, great fitness area. Lovely cookie on arrival
Dear Barbara, Thank you for your kind feedback! We're delighted you enjoyed the in-house dining, comfortable room, fitness area, and the welcome cookie, it's the little things that count! Best regards, Guest Service Team
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewstaff was amazing this time. so nice and smiled and helpfull.
breakfast is getting worse, we stay at least 3-4 times every year in the hotel as its on our road to Italy/Austria etc and breakfast could not say its Double tree by Hilton breafast especially having in mind the price. Fresh vegetables there are no - all are smashed
Dear Evelina, Thank you for your honest and detailed feedback, and for choosing to stay with us regularly on your travels. We’re happy to hear that our staff made a positive impression with their friendliness and helpfulness. However, we’re sorry to learn that the breakfast did not meet your expectations, especially given the standards you associate with DoubleTree by Hilton. We take your comments about the lack of fresh vegetables and overall quality seriously and will share them with our team to improve the breakfast experience. Your continued loyalty means a lot to us, and we hope to make your future stays even better. Kind regards, Guest Service Team
Dear Evelina, Thank you for your honest and detailed feedback, and for choosing to stay with us regularly on your travels. We’re happy to hear that our staff made a positive impression with their friendliness and helpfulness. However, we’r… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewconvenient to get to the airport in the morning
parking cost outrageous
Dear Jean-Jacques, Thank you for your feedback! We’re glad our location was convenient for your airport trip. We understand your concerns about the parking cost and will take your comments into consideration. Best regards, Guest Service Team
Dear Jean-Jacques, Thank you for your feedback! We’re glad our location was convenient for your airport trip. We understand your concerns about the parking cost and will take your comments into consideration. Best regards, Guest Service T… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewClean rooms and bathroom. Crevasse location.
A disturbing sound every 2 minutes coming through the AC pump Which was very disturbing and was disturbing the sleep throughout the night. It's an issue pretty much in every room in the hotel apparently 🙄 Another thing I didn't like is when cash was given at the reception for the deposit plus the full payment amount and was asked not to charge the credit card, yet the receptionist Nina who was very professional with her service did charge my credit card as well for the deposit. Therefore it's a double charge. Now when I enquired during my check out I was told the amount should have been credited yet more than a week after I'm still waiting for that credit to appear on my credit card. This I think it's unnecessary issue for me which I now have to spend time e mailing and raising a complaint
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewExcellent hotel. Location was convenient next to the bus station, which was important for me. Room was very luxurious and comfortable. Despite being located next to the main avenue, I didn’t hear a thing and I slept great.
I had a minor issue with WiFi but reception staff helped me out.
Dear Toni, Thank you for your wonderful feedback! We’re glad you enjoyed the convenient location, luxurious room, and peaceful stay. It’s great to hear our reception team was able to assist with the WiFi issue. We look forward to welcoming you back! Best regards, Guest Service Team
Dear Toni, Thank you for your wonderful feedback! We’re glad you enjoyed the convenient location, luxurious room, and peaceful stay. It’s great to hear our reception team was able to assist with the WiFi issue. We look forward to welcoming… Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewWhen we arrived, there was no assistance with luggage, and only one employee at reception during check-in, which made the process slow. The air conditioning in our room was very warm and uncomfortable, and the food was disappointing in both quality and taste. Overall, the experience did not meet expectations.