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Reviews of DoubleTree by Hilton Zagreb 5 stars

Grada Vukovara 269a, 10000 Zagreb, Croatia

#43 of 92 hotels in Zagreb

Guests' Choice

Review score

Based on 1071 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.5

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 28 August 2025

    10
    Exceptional
    • Business trip
    • Couple
    • King Guest Room
    • Stayed 1 night
    • Submitted via mobile

    20€ parking

    Nice modern new enterier, perfect bar, high quality staff

    Stayed in June 2025

  • Reviewed: 27 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Zea was awesome! So helpful and welcoming at check in.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    I like to stay again if i am in Zagreb again.
    • Leisure trip
    • Family with young children
    • Family Connecting Rooms
    • Stayed 1 night
    • Submitted via mobile

    The breakfast could have had more choices.

    The rooms and bathroom. The Swimming pool and SPA Facilities,

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Excellent, would recommend
    • Leisure trip
    • Couple
    • King Guest Room
    • Stayed 1 night

    Great in-house dining, well appointed room, great fitness area. Lovely cookie on arrival

    Stayed in June 2025

  • Reviewed: 25 August 2025

    8.0
    we love to stay there. Comfort and staff.
    • With a pet
    • Leisure trip
    • Family with young children
    • King Guest Room
    • Stayed 1 night

    breakfast is getting worse, we stay at least 3-4 times every year in the hotel as its on our road to Italy/Austria etc and breakfast could not say its Double tree by Hilton breafast especially having in mind the price. Fresh vegetables there are no - all are smashed

    staff was amazing this time. so nice and smiled and helpfull.

    Stayed in July 2025

  • Reviewed: 23 August 2025

    9.0
    easy international standard hotel
    • Leisure trip
    • Couple
    • King Guest Room
    • Stayed 1 night
    • Submitted via mobile

    parking cost outrageous

    convenient to get to the airport in the morning

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    Excellent hotel
    • Leisure trip
    • Solo traveller
    • King Guest Room
    • Stayed 1 night
    • Submitted via mobile

    I had a minor issue with WiFi but reception staff helped me out.

    Excellent hotel. Location was convenient next to the bus station, which was important for me. Room was very luxurious and comfortable. Despite being located next to the main avenue, I didn’t hear a thing and I slept great.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    Family getaway to Zagreb.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nil complaints.

    Everything was great. We had the deluxe room. Which was huge for 2 adults and 2 kids . Also, had half board. Food was delicious and worth the cost. Location is decently close to centre via taxi.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    For us the location was perfect as we were travelling by car from Bosnia to Italy. It was close to the center and close to the highway. The staff was amazing. Its summer time and having an underground parking is just perfect. Also I noticed that they have Halal certification which is essential for us. The hotel is generally good, however I was expecting a bit more for a 5 stars rated hotel. On the way back to Bosnia I have booked the same stay.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Guest Room
    • Stayed 3 nights
    • Submitted via mobile

    Bedding, cleanliness and staff

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    We would definitely book it again.
    • Leisure trip
    • Family with young children
    • King Guest Room
    • Stayed 2 nights
    • Submitted via mobile

    Them property is in a great location and very clean

    Stayed in August 2025

  • Reviewed: 1 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Guest Room
    • Stayed 1 night
    • Submitted via mobile

    Teta sa wellnessa je top! :)

    Stayed in July 2025

  • Reviewed: 30 July 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Guest Room
    • Stayed 2 nights
    • Submitted via mobile

    - Weak lighting in the bathroom and no magnifying mirror. - Light switches next to the bed emitted a strong blue light all night. - Bathroom power socket didn’t work. They said it was for security reasons, so drying hair in the bathroom wasn’t possible – quite odd. - Vegetables at breakfast weren’t fresh.

    - Iron in the room - Climate control - Bright room with windows that could be opened even on the higher floor. - Good gym – surprisingly well equipped. It was a bit too hot in there, though (26°C according to the wall thermostat).

    Stayed in July 2025

  • Reviewed: 28 July 2025

    10
    Excellent place to stay time after time
    • Leisure trip
    • Solo traveller
    • King Guest Room
    • Stayed 2 nights
    • Submitted via mobile

    Sadly the jacuzzi wasn't working (again) and neither was the steam room, but as it was 36 deg outside it wasn't necessary. The local craft beer selection has changed and this is not as good as the previous one. But I am being picky here.

    Really comfortable and spacious rooms, loved the upgrade! Excellent friendly staff, good food and a beautiful pool with views across the city.

    Stayed in July 2025

  • Reviewed: 25 July 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • King Guest Room
    • Stayed 1 night
    • Submitted via mobile

    Picked the hotel for a spa day after a work trip - The Spa area is all the way up on the 10th floor with a full glass front, so you get a brilliant view over Zagreb from the pool, plus it has a very nice sauna and a steam bath. The bathroom in a regular double room was insanely spacious with a really large shower and a bath tub. Everything is super clean, TV channels from all around the world, very spacious room layouts. For the service, the price is very very reasonable, would absolutely stay there again.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Guest Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfest is a bit poor for 5star hilton

    Room,bed,location

    Stayed in July 2025

  • Reviewed: 20 July 2025

    10
    Exceptional
    • Couple
    • King Guest Room
    • Stayed 1 night
    • Submitted via mobile

    Parking car it was with payment. I think for guest's who already booked here should to be free.

    Almost everything!

    Stayed in July 2025

  • Reviewed: 20 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Guest Room
    • Stayed 1 night
    • Submitted via mobile

    The location was a little out if the area for our needs but the helpful staff sorted out transport for us.

    Hotel is very modern, comfortable and gad a lovely gym and pool area. The staff were so friendly and helpful.

    Stayed in June 2025

  • Reviewed: 19 July 2025

    8.0
    Great hotel for a short visit to Zagreb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location is a bit far from city center, area is not interesting. But convenient to get from/to the airport or by car

    Good beds, quiet room, great spa ans swimming pool, lovely staff

    Stayed in July 2025

  • Reviewed: 16 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Guest Room
    • Stayed 2 nights
    • Submitted via mobile

    A little expensive.

    Beautiful hotel, excellent breakfast, great location.

    Stayed in April 2025

  • Reviewed: 14 July 2025

    9.0
    Everything at a high level, competent, professional and very friendly anf nice.
    • Leisure trip
    • Group
    • King Guest Room
    • Stayed 1 night
    • Submitted via mobile

    Check-In lasts veeeery long.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Great experience.
    • Leisure trip
    • Solo traveller
    • King Guest Room
    • Stayed 1 night
    • Submitted via mobile

    Some loud guests at the bar :)

    The cleanliness was 11 out of 10 :) Staff is super helpful and kind. I am a smoker so I love that there is a dedicated space for coffee and cigarettes. Also, since I travel by car, parking in the garage is a valuable feature for me. Will stay here every time I come to Zagreb.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    9.0
    Good overall, except for the bottle water price.
    • Leisure trip
    • Couple
    • King Guest Room
    • Stayed 3 nights
    • Submitted via mobile

    The price of bottle water in the room, too high. And for the 3 nights stay we only received one bottle. As an international brand hotel, you do not limit it to one bottle of water per stay. For your members is free every night. So no much incentive to enroll for me to your reward program.

    The restaurant & buffet were great. The service staff was friendly. Great detail with the cookie as a welcome party.

    Stayed in June 2025

  • Reviewed: 3 July 2025

    10
    Fabulous hotel, within an easy taxi ride to the city centre
    • Business trip
    • Group
    • King Guest Room
    • Stayed 2 nights

    nothing

    Lots of good choices at breakfast, room was amazing and staff very friendly and helpful

    Stayed in July 2025

Showing 1 – 25

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