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Reviews of Bastion Heritage Hotel 4 stars

Bedemi Zadarskih Pobuna 13, 23000 Zadar, Croatia

#2 of 34 hotels in Zadar

Guests' Choice

Review score

Based on 307 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.9

  • Facilities

    9.3

  • Staff

    9.8

  • Value for money

    8.8

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 25 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Price was high.

    Great staff, always asking if we needed anything.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Always a reliable stay & great location
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small shower

    Onsite parking / friendly staff / good bed / included breakfast / clean / refrigerator in room

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Good location, excelent staff, worth the money
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain. This is a great hotel. The breakfast was half open bufet and half a la carte. It was good.

    Excelent location, wright in the old town. Great parking for the car. Great staff, that are welcoming. Thanks for the curly hair blonde girl from the reception. She was helpful and the check-in and check- out process was quick. The rooms are nice with everything you might need. Great cosmetics in the bathroom. The rooms are similar to Marriott and Hilton hotels. It is not a cheap hotel but it is worth its money. You get value for your money!

    Stayed in August 2025

  • Reviewed: 20 August 2025

    10
    Fulfilled all my expectations!
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Quiet, well located, great breakfast options

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    Cooked breakfast not to our liking

    Great quality, room lovely and location excellent

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Cozy, comfortable and centrally located
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was not properly cleaned and full of dust on the floor and bed side tables

    The staff at the reception was very friendly and helpful. The location was also nice

    Stayed in August 2025

  • Reviewed: 12 August 2025

    10
    Super restaurant and staff
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    This is lovely place with excelente restaurant . Very friendly and helpful staff . We will come back next year again.

    Stayed in July 2025

  • Reviewed: 5 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location. Great staff.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    10
    Incredible hotel and restaurant attached
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Staff were incredible. Ivan on the front desk couldn’t of been more helpful and the facilities were some of the best I’ve ever stayed in

    Stayed in July 2025

  • Reviewed: 23 July 2025

    10
    Great experience in a beautiful hotel.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    Nothing

    The location is perfect. You can walk everywhere from the hotel in the old town part of Zadar. The staff was exceptional and very kind. Definitely will stay at Bastion again.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    10
    I'll be back again for sure!
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 2 nights

    beautiful spacious room with amazing view, delicious breakfast included, lovely property in great location, my go to for many years now when in Zadar.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    10
    Wonderful hotel in Zadar in a great location.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All was good

    Very clean, centrally located.

    Stayed in June 2025

  • Reviewed: 4 July 2025

    10
    Great Spot 10/10!
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful hotel, great location and super friendly staff.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    8.0
    Great little hotel in a great location. Needs better AC or get ceiling fans.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    AC didn’t get below 23.6C. They said the could make it colder but nope. That was really the only disappointment. Overall a very nice place.

    Great location. Staff was great especially the main guy at the reception desk. Very friendly and outgoing. Beautiful hotel. Great breakfast.

    Stayed in June 2025

  • Reviewed: 9 June 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We liked everything and disliked nothing.

    We liked the excellent location. Our room was tastefully decorated and furnished. The bathroom was modern and spotless. Breakfast was excellent!

    Stayed in June 2025

  • Reviewed: 2 June 2025

    8.0
    Good example of how good staff can make a hotel and a holiday - thanks
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The hotel staff are amazing - the hotel was clean and the location is great near the organ steps. The breakfast is great - cooked to order and the fresh orange juice delicious.

    Stayed in May 2025

  • Reviewed: 2 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No complaints

    Everything

    Stayed in June 2025

  • Reviewed: 1 June 2025

    10
    Great time in Zadar
    • Leisure trip
    • Couple
    • Luxury Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Absolutely nothing.

    Very nice place in the city center with the beautiful view, and easy access to the Adriatic Sea, including the sea organ and promenade.

    Stayed in May 2025

  • Reviewed: 21 May 2025

    10
    All the staff were outstanding. Breakfast was wonderful.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location, cleanliness and staff.

    Stayed in May 2025

  • Reviewed: 10 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful spacious room overlooking the water. Great staff. Delicious bkfst.

    Stayed in May 2025

  • Reviewed: 6 May 2025

    10
    Beautifully located boutique hotel with exceptional service
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    I drove there and found it difficult to find, while navigating alone, exactly where to go. Once that was sorted everything was superb.

    The overall service from my arrival to my departure was excellent.

    Stayed in May 2025

  • Reviewed: 5 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxury Suite with Balcony
    • Stayed 1 night

    Amazing hotel overlooking the harbor in Zadar's old town. Plenty of on-site outdoor parking. Follow your vehicles navigation to Trg Tri Bunara 1 which is next to the hotel. There are orange cones on the side and a yellow barrier in the ground blocking your way. Walk to the hotel desk and they will drop the barrier so you can enter. Street in front of the hotel belongs to the hotel so you can stop at the front door. We splurged and reserved the fifth-floor suite. You have the whole floor to yourself. Very nice with an amazing view and an outdoor tub. Start putting water in it early as it fills very slowly. Bottle of champagne was a nice touch from the hotel. Staff was amazing. Very helpful and caring. Breakfast was the best we have had. Made to order eggs, omelettes, and pancakes with an impressive spread of meats, cheeses and vegetables. You are in a great spot to explore the old city and enjoy the beauty of Zadar. Highly recommend.

    Stayed in May 2025

  • Reviewed: 30 April 2025

    9.0
    A great place to stay in Zadar
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    1- Smell of corridors 2- old and too soft Mattress 3- shower area floor tiles require filling between the joints. Gaps between the joints represent sharp edges that may harm the toes or the feet

    1- Great location inside the historic town that classified under unesco and near to all attractions 2- very friendly and helpful staffs specially the respectful gentleman who checked me in the hotel and helped me with parking and preferences 3- clean place

    Stayed in April 2025

  • Reviewed: 30 April 2025

    10
    Beautiful property and location
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location close to everything, staff were very pleasant and helpful. Breakfast was most excellent.

    Stayed in April 2025

Showing 1 – 25

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