Reviews of Hotel Plaza San Martin 4 stars

The location. It felt secure.

The reception and the hallways were clearly renovated more times than the rooms. I notice this trend with some hotels world-wide. Why would the hallway be more important than the rooms? The room was dark, dated and smelled funny. The air-conditioning was loud, so not possible to sleep with it and the room got hot in the middle of the night. Not able to open the window/balcony in fear of mosquitoes. The food in the restaurant was exceptionally bad. The pasta I ordered tasted vile and was all congealed into a yellow fluorescent looking blob.

I had stayed at this hotel 20 years ago and same as back then it did not disappoint. The hotel has excellent rooms and amenities. View of the city was very nice. Breakfast was excellent. Parking secure and access to elevator from the parking ground was a plus. The staff was very helpful during our checkout, securing our luggage for the extra hour we needed and ordering a taxi for us to the airport. I would highly recommend this hotel.

Felt it was a bit pricey, but overall worth it for the location and very nice hotel.

Breakfast was good. Beds were nice, smart TV was a huge bonus, room was big with a balcony.

Shower head was not the best.

Todo excelente

Always a perfect stay

The breakfast was good, and the hotel is located in one of the nicer areas in Tegucigalpa and safe too. The room is huge, and the view from the balcony is amazing, especially during the night. One server from breakfast was really kind to us(he was wearing glasses)

The entire room smells like mildew, the carpet has a really old smell to it, and the bathroom curtain smells like it hasn't been changed in a while. The room feels sad as it lacks lighting and looks different from the bright and airy picture posted online. Come night time, the discotheque nearby is loud, and you can hear the music till late. I believe that the hotel can be better considering the price is more than $100/night. Due to the storm, Sara, we didn't have any choice but to stay a few days more. Luckily, on our 4th day, we moved to another room, and It was much better as the carpet and the room did not stink as much as the previous one. Some of the front desk staff need to be re-trained on hospitality as they do not smile or acknowledge guests. Every time we drop by the desk, not even one staff member smiled to us. They always give us the feeling like they are being bothered and not welcoming at all. During breakfast, I asked one of the servers if I could order something from the menu, and I was told a flat "No." He did not even ask what my order was. On the 2nd day, I asked another server if I could order something else apart from the food line and he was kind enough to accommodate my order of plain fried eggs. We didn't get his name but he was wearing glasses and was really kind to us.

The pillows were too soft

very good breakfast included

It’s a nice place with very nice personnel. The hotel also helped me out with getting a package delivered.

Location

Time of check out.

This is the feedback from my colleague: It seems it belongs to an owner/ organizations, who seems to own all the hotels in this small district. Therefore, the district is safe and clean, and with some restaurants and bars Free room upgrade

This is the feedback from my colleague: It was too loud because outside this district there is an open air bar/ restaurant, which plays at least 3 days a week loud music from 2pm- ~2am. They do not belong to the hotel chain, and it seems nobody can do anything against them. The music is very loud, so sleeping is an issue, but also working in your room during the day. I could only bear my stay because I had good earplugs. The furniture is old.