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Reviews of Hotel Plaza Juan Carlos 4 stars

Colonia Palmera, Ave. Republica del Peru, 11001 Tegucigalpa, Honduras

#1 of 19 hotels in Tegucigalpa

Guests' Choice

Review score

Based on 77 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    9.0

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 29 May 2025

    10
    Great hotel, looking forward to staying there in December!!
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Great breakfast selection. Beautiful views of Tegucigalpa.

    Stayed in May 2025

  • Reviewed: 29 May 2025

    10
    The staff was extremely friendly and helpful! I thought I lost my license and they helped me locate it! I plan to stay t
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    I really enjoyed the sauna and steam room after my work outs. The staff went above and beyond to accommodate my request for early checkin.

    Stayed in May 2025

  • Reviewed: 15 February 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Balcony and pool

    Stayed in January 2025

  • Reviewed: 4 June 2024

    9.0
    Excellent location, very confortable, the gym is ok and the food is good.
    • Business trip
    • Group
    • Deluxe Room
    • Stayed 2 nights

    the hotel is a bit old but is well kept.

    Breakfast was really good and the location was perfect for my meetings.

    Stayed in May 2024

  • Reviewed: 25 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 6 nights

    It was very odd that the full included a la carte menu breakfast did not include cappuccino. We were not told about this and were charged for it after breakfast.

    The hotel was clean, quiet and reasonably priced. The staff were kind and attentive.

    Stayed in December 2023

  • Reviewed: 15 January 2024

    9.0
    Confortable short stay
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    .

    The balcony in the room is a plus

    Stayed in January 2024

  • Reviewed: 25 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Food need to improve

    Stayed in November 2023

  • Reviewed: 30 July 2023

    10
    A gem hidden in Tegucigalpa.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I couldn’t stay longer. I have nothing bad to say.

    Just a beautiful place located in the main district. The staff is as kind and professional as any I have seen. The rooms are very clean and the views from our room was Amazon

    Stayed in July 2023

  • Reviewed: 22 July 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 7 nights

    Water pressure is a little low in the bathroom for the shower but especially the toilet.

    This is one of the best places I've ever stayed during a work trip, and I've been to a lot of places. Clean, safe, friendly. Beautiful view.

    Stayed in July 2023

  • Reviewed: 19 March 2023

    9.0
    Very nice and pleasant place.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    Breakfast was poor in my opinion. I could take only one option, I'm wegetarian so it was nothing interesting for me. I think that in such place should be open bar breakfast, so I can have what I want and what I like. More coffee for example.

    Very comfortable room with balcony and excellent bed.

    Stayed in March 2023

  • Reviewed: 14 January 2023

    10
    I would definitely stay there again.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was extremely helpful and polite.

    Stayed in January 2023

  • Reviewed: 12 December 2022

    8.0
    Better than what you expect.
    • Business trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    One of the bathrooms had a very foul smell.

    The Jr Suite room size was great as well as the staff.

    Stayed in December 2022

  • Reviewed: 7 December 2022

    9.0
    This hotel exceeded my expectations. Nice facilities. Very comfortable room. Great value for money
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights

    Nice facilities, comfortable and very clean rooms. Staff very friendly and helpful. Good value for money. Nice location with restaurants and bars nearby. Highly recommended hotel.

    Stayed in December 2022

  • Reviewed: 4 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    requested Two beds traveling with my grandson even though he is 15 years sold he is 6 tall

    location

    Stayed in December 2022

  • Reviewed: 3 December 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast experience is always very good, the restaurant staff is the best.

    Stayed in September 2022

  • Reviewed: 3 December 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    excellent. clean nice. amazing views.

    Stayed in December 2022

  • Reviewed: 3 November 2022

    8.0
    it was okay
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    the water pressure on the 9th floor was bad. No fridge or microwave in the room. the layout of the room was weird, it looked like a mini bar but once again no fridge or microwave there making the room look smaller with the waste of space that never gets to be used.

    the location was good, the mountain view was excellent.

    Stayed in October 2022

  • Reviewed: 16 September 2022

    10
    Elegance in a comfortable space…
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Minor thing but… Hide the spray bottles of Lysol and Raid that are visible behind the front desk at check-in… For a class hotel, it looks sloppy. The service was excellent!

    Loved the bed… very comfortable. Gym is great…. Elegant.

    Stayed in September 2022

  • Reviewed: 30 August 2022

    8.0
    A good hotel centrally located with good mountain views.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The safe gave me a problem but the staff was quick to fix the problem.

    The view of the Christ statue on the mountain top was amazing. The breakfast was good as well.

    Stayed in August 2022

  • Reviewed: 22 March 2025

    6.0
    Hotel installations was good but not recomended for business stays because of its poor internet.
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 9 nights

    Internet service was very bad, no connections services in morning and evening time. If you go for business I wont recommend you to stay in the hotel because of its bad internet service. For breakfast services hotel should vary more the options of food services. Always serve for breakfast the same food.

    Hotel personnel provided a very good attention, good amenities and good spacious room.

    Stayed in March 2025

  • Reviewed: 17 January 2024

    5.0
    Nice Hotel but Inexperienced staff
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 3 nights

    Staff especially front desk staff were in training and made lots of mistakes. I requested a taxi from the airport and was given a price but NONE showed up. They quoted me $70 and I took an Airport taxi to the hotel for $55. Took more than 30 minutes to check in. They rejected one of my credit cards and required me to use another card. Then they told me that both credit cards were charged (clearly their mistake) and wanted me to fix the problem. Then they wanted to charge me an additional fee> TOO MANY MISTAKES.

    The breakfast was delicious and lots of choices. The rooms were large with very comfortable beds. VERY CLEAN. I also enjoyed the swimming Pool and the sauna. After a number of mistakes made by the hotel they did upgrade me to a suite. This was nice.

    Stayed in January 2024

  • Reviewed: 29 September 2023

    5.0
    Passable
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    I did not like that my floor looked abandoned with rugs and floor terrible.

    Breakfast was good and dinner too.

    Stayed in July 2023

  • Reviewed: 16 June 2023

    2.0
    Stay here! If you want to experience 75+ bed bug bites all over your body ;)
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights

    On a 14month trip sometimes it's good (needed) to find a nice upscale hotel and spend a few days relaxing. This hotel seemed to have it all - a pool, comfortable rooms, a little luxury in a city where you'll spend a lot of time in the room. Alas, it proved to be the worst hotel of our 14 month trip to date... Bed Bugs Where to begin. I guess let's start with the BED BUGS After 2 nights in the room, we started to get really itchy in the sheets. We were using the brown blankets offered in the room. Within 24hrs of the itchy came giant welts all over my body, these proceeded to become blisters and itch horribly. When we got to our next destination (Nicaragua) we paid to see a doctor and he informed us they're bedbugs. I had to take antihistamines and use antibiotic cream, and they're still red and inflamed. So.. there is that.. Hotel Bar Closed until further notice.. ;( Hotel Key The hotel runs on a magnetic key system. The key unlocks the elevator and room. Ours never seemed to work and required that each and every day (sometimes twice a day) we had to go back down to the lobby when we found we were either stuck in the elevator or to get in our room. Internet As someone who works remotely and enjoys watching YouTube videos and checking social media. Internet is sort of crucial (work at least). This hotel had extremely poor internet service. Not the worst I've experienced, but we were unable to take work calls as the internet would just keep disconnecting over and over. Pool After we left we went back and looked at hotel photos. All I can say is yes, they are the same - EXCEPT reality adds another 30 years to the IRL hotel. It looks old, dated, worn, the pool is dire and not all shiny and bright like in the photos. No one is around, it's just a non-romantic, depressing place to stay. Now I know hotel will respond and make excuses. But, it is what it is. Avoid.

    Stayed in June 2023

  • Reviewed: 4 October 2022

    6.0
    Good for a short stay if you need to rest.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Unprepared and rude staff.

    Room and bed.

    Stayed in July 2022

Showing 1 – 25

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