Reviews of Hyatt Place Tegucigalpa 5 stars
Av. la paz, Paseo los Proceres, Tegucigalpa, Honduras
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe reception by the staff was very courteous and friendly. The breakfast was on point.The selection was extraordinary. The rooms were very clean, modern and comfortable.
There was nothing that I did not like.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was excellent
The mattress and pillows were a bit hard
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewStaff is AMAZING!
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewThe weekend night events on the terrace were amazing!
N/A
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewLocation and amenities
The bed and pillows were kind of hard
Reviewed: 1 July 2025 · Stayed in April 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe breakfast was very delicious. The variety and presentation was amazing. It was a great mix of Honduran and international breakfast foods. The hotel felt very safe and was very easy to get to. I was sad that they did not honor the fact that I should get a discount since I am what Hondurans call, "the 3rd age" and am a resident.
The breakfast buffet was a very crowded and hard to navigate. There needed to be more direction either with signs or with a someone helping to direct traffic. The comforters on the beds were not thick enough.
Dear Elizabeth. Thank you for the review. Due to our delicious and very popular breakfast, we have extended our service area to the restaurant's terrace with new and comfortable furniture. Please accept my most sincere apology due to all the inconveniences which occurred during your stay. Thank you for preferring us, General Manager
Dear Elizabeth. Thank you for the review. Due to our delicious and very popular breakfast, we have extended our service area to the restaurant's terrace with new and comfortable furniture. Please accept my most sincere apology due to a… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in May 2025
Verified reviewI was billed twice because the management refused to cancel a double booking done by a travel platform (not by me). The decision was left to management to forego the double billing by they chose to not cancel it. This is unfair and ridiculous as I'm very long term customer and so little flexibility/customer orientation is very disappointing
Dear Anonymous Thank you for taking the time on sharing your experience. Please receive our mos sincere apology for all the inconveniences occurred due to this matter, unfortunatelly, all the travel plataforms will have cancellation policies and if this was the case, you have to make a special request to the customer service provided through their plataform. Thank you for preferring Hyatt Hotels, General Management
Dear Anonymous Thank you for taking the time on sharing your experience. Please receive our mos sincere apology for all the inconveniences occurred due to this matter, unfortunatelly, all the travel plataforms will have cancellation polici… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewEverything, the food is always so great!
Nothing, everything was great!
Dear Keila Thank you for the review. We are glad to know that your stay was pleasant and that you enjoyed our new menu. Thank your for preferring us, we hope to see you soon. General Management
Reviewed: 7 June 2025 · Stayed in May 2025
Verified reviewBig rooms, great breakfast, awesome rooftop pool
Dear Michael. Thank you for your comments. We are glad to know that our installations have exceeded your expectations during your stay. Thank you for preferring us, we hope to see you soon. General Manager
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewstaff must to be a little more prepare and professional
paying for 5 star and is maybe only 2
Dear Juan Thank you for your review. On behalf of the Hyatt Place Family, please accept my most sincere apologies for all the inconveniences which occurred during the check-in and during your stay. I would like to know more about your experience, please contact us directly at the hotel. Thank you for preferring us. We hope you can give us one more opportunity to offer you a high-quality service on a future stay. General Manager
Dear Juan Thank you for your review. On behalf of the Hyatt Place Family, please accept my most sincere apologies for all the inconveniences which occurred during the check-in and during your stay. I would like to know more about your expe… Show more
Reviewed: 2 June 2025 · Stayed in June 2025
Verified review