8.6

Reviews of Hotel Casa del Arbol

Barrio Guamilito 6 ave entre 2da y 3era calle, 21101 San Pedro Sula, Honduras

  • Wellington

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Nicolas

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    The staff was fantastic and helpful. The budling is nice considering the Tree.

    The room smell funky, breakfast was not good seem not fresh, felt lazy.

  • Courtney

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
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  • Maria

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review

    Beautiful hotel and very clean. The staff very professional and friendly.

    Have no complaints about it.

  • Anonymous

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review

    The staff are very nice

  • Dania

    Reviewed: 21 March 2025 · Stayed in March 2025

    Verified review
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  • Morales

    Reviewed: 21 March 2025 · Stayed in March 2025

    Verified review

    It is a very good option in the center of San Pedro Sula, highly recommended

    N/A

  • Dania

    Reviewed: 14 March 2025 · Stayed in February 2025

    Verified review
  • Beau

    Reviewed: 13 March 2025 · Stayed in February 2025

    Verified review
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  • Beau

    Reviewed: 12 March 2025 · Stayed in March 2025

    Verified review
  • Anthony

    Reviewed: 3 January 2025 · Stayed in December 2024

    Verified review
  • Gicela

    Reviewed: 21 September 2024 · Stayed in September 2024

    Verified review

    Clean and super comfortable bed.

    Noise because the location is close to a Main Street.

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  • Yu-cheng

    Reviewed: 6 September 2024 · Stayed in September 2024

    Verified review
  • Coello

    Reviewed: 21 April 2024 · Stayed in April 2024

    Verified review
  • Peter

    Reviewed: 9 April 2024 · Stayed in March 2024

    Verified review

    This hotel has a great location within walking distance of the Cathedral. Very interesting building. The room was fully up to international standards. Decent if small breakfast

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  • Jeanette

    Reviewed: 10 March 2024 · Stayed in March 2024

    Verified review

    Small hotel in the town centre, very close to the main square (cathedral, municipality). 10 minutes by Uber to the restaurants area. Nice breakfast. Lovely, helpful staff. If you prefer not to stay at anonymous chain hotels this is your place in SPS

  • 3.0 Poor
    Roliff

    Reviewed: 15 January 2024 · Stayed in January 2024

    Verified review

    The woman who made the breakfast was very nice and the breakfast was good.

    I do not recommend .The hotel had confirmed in writing an airport pickup. They told me to look for the driver.When I arrived after a very long day and very tired from my flight and needing to get to a business meeting, there was no driver from the hotel and no message or call. So I had to take a regular taxi.When I called the hotel they said they were sorry but the driver was not there but they could call a driver and he could be there after while. They had no explanation of why they hadn’t sent the driver as promised.The hotel also charged me for the same room twice on my credit card and then was unable to arrange for a refund of one of the charges but luckily a former employee was there and had some cash to refund the extra night. Not a good experience.

    Property response:

    We are sorry for the inconvenience caused, we have taken all corrective measures to ensure that these situations do not occur again. We appreciate your feedback to provide a better service.

    Hotel Casa del Arbol
    29 January 2024
  • 7.0 Good
    Martin

    Reviewed: 3 December 2023 · Stayed in November 2023

    Verified review
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  • Erika

    Reviewed: 14 November 2023 · Stayed in November 2023

    Verified review
  • Susan

    Reviewed: 30 September 2023 · Stayed in August 2023

    Verified review
  • Harold

    Reviewed: 25 August 2023 · Stayed in August 2023

    Verified review
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  • Carlos

    Reviewed: 10 July 2023 · Stayed in July 2023

    Verified review

    It was excelent

  • Antonella

    Reviewed: 5 June 2023 · Stayed in May 2023

    Verified review
  • Tamas

    Reviewed: 11 May 2023 · Stayed in May 2023

    Verified review

    Friendly and helpful staff. Good breakfast.

    Noisy A/C, not really clean towels.

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  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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