Hot rooms during the day, and low water pressure at times. Bathrooms could use some updating.

Location , staff friendliness, clean property,entertainment, good food & drinks beautiful gardens.

Stayed in August 2025

You technically had to leave the property, yes only a few feet around the guard shack, to get from the accommodations to the restaurant and bar areas. There should be a more direct path.

Loved the jungle rustic vibe

Stayed in August 2025

Whilst the property is beach front, there is no real beach front to enjoy. It's a dive resort so it has many boats parked in front. However, it's not really an issue because you can walk either way and enjoy the beach with no boats.

Location was the best. Best Beaches at West Bay. Close to several other hotels, restaurants, convenience stores, and rentals.

Stayed in July 2025

Privacy . Location

Stayed in April 2025

Some of the furniture in our room could have been in better repair.

The resort was very close to the beach and the axis was amazing. The food from the turtle restaurant was also very good. I enjoyed the breakfast every day.

Stayed in April 2025

I like the location which is in West Bay best part of the island to be at the beach and to relax. I didn’t like so much the amenities, the bed were a bit uncomfortable and the lighting was not the best either. Unfortunately we experienced a power outage the last night for about 3hrs which made the room really hot but that’s the island living I guess.

Stayed in April 2025

The food was good but tasted mostly tasted frozen. The wait staff didn’t seem happy at all. But overall would definitely stay again. Amazing!!! Don’t hesitate to go.

Location is amazing and the best

Stayed in January 2025

Cold showers in my room

Beach, free breakfast, location; safe area, snorkel rental, free beach towels, balcony, entertainment

Stayed in February 2025

Dive crew. The best

This was the best dive operation staff I have ever dealt with. I have dove around the world for over 50;years and by far the best.Ali,Zoe Ben and Jordan

Stayed in February 2025

It is unfortunate tha because it's really good and friendly - it gets overwhelming busy when the cruiser tourist arrives. The staff become extremely busy and take long in the restaurant and bar, the beach is saturated and you won't find a spot where to seat and it fills with vendors trying to sell anything. If you are not planning to going to the beach or restaurant/bar between 10 AM - 2 PM, you'll have an amazing stay

Really nice hotel with excellent facilities, very comfortable, access to the beach, relaxed and friendly staff, and importantly they seem to care about their impact to the local community and environment. Support the Marine Park and have a great dive center. Also, the best bar in the whole area! And great food. The design of the hotel is more in line with the nature of the island and it's culture and traditions, respecting nature better and less harmful to the coral, which is quite close to it.

Stayed in January 2025

The only real issue we had was some kind of mix up with our reservation about halfway through our stay, where our room was double booked. I have no idea how it happened, but we were asked to move to make way for the incoming family. It made for an uncomfortable couple of hours, back and forth with the reception, but they eventually dropped the issue, and we stayed in our original room. To their credit, everyone handled it politely, and I think sometimes these things just happen.

The location is amazing! Our room was steps to the bar and restaurant and the beautiful beach. The staff was attentive and fun. And the evening entertainment was great. Jefferson at the bar never failed to keep a cold drink at hand 😀, and if you want to do any activity, the island offers the excursion kiosk near the beach is awesome!

Stayed in January 2025

I feel it’s a little outdated

The property caters to your needs.

Stayed in October 2024

Less reggaetton, more mix of music around the world.

Friendly staff. Hotel activities. Location.

Stayed in August 2024

Great beach, excellent dive shop and staff, very friendly resort staff, convenient to dining

Stayed in July 2024

The rooms were clean, the beach was beautiful, the brick oven pizza was delicious. If you enjoy just relaxing on the beach the location was great. If you want more activities to try they have 2 kiosk locations to arrange all sorts of excursions. My daughter got her diving certification during our stay.

Stayed in July 2024

The facilities are a bit basic but it didn't take away from our good time. It is an expensive beach so Bananarama was a great value.

Bananarama has a perfect location beachfront. It is right in the middle. It has great staff and lots of live entertainment. Food is great at the retaurants and has a great atmosphere. Breakfast was included. The rooms are a bit basic but they didn't take away from the experience. We will return. While we did not dive, everybody else did and were very satisfied.

Stayed in May 2024

The facilities were very run down. My shower light didn't work and it was pitch black. The maintenance person started speaking Spanish and didn't fix it. I later heard him speaking Enlish. I had to ask again the next day. The safe didn't work in either my room or my friends. My air-conditioning stopped working and was fixed bur dumped water everywhere. The room was filthy but the house keeper had the nerve to leave a tip envelope.

Dive shop was wonderful. Beach was outstanding. Beach umbrellas were brought out and set up every day when we asked. Security good and kept vendors from harassing us.

Stayed in May 2024

It said on the booking that there is parking and there isn't, so I had to pay for something nearby. Wasn't that bad though and I'd stay again.

Staff were very nice and I needed to print some documents which they did for me at reception despite being very busy which saved me a lot of hassle. Lovely beach! Breakfast was really nice. The room was a good size and very clean.

Stayed in February 2024

The food isn’t great and the rooms are very basic. But good value.

The location and bar.

Stayed in April 2024

Wednesdays were very crowded when usually 5 cruise ships were in port.

Great location, Wonderful breakfast five choices but they were always the same, Beach was nice and very safe to leave our stuff on our chair when we went into the water or walked down the beach. Loved the snorkeling especially the night snorkeling.

Stayed in March 2024

Wait staff at restaurant was rude and looked like they didn’t even want to be there. Not informative at all and didn’t even smile.

We loved the location very private of our little cabin. It was tucked away in a corner away from all the noise. Cleaning staff did such a good job and room always smelled great! Very kind. The diving area staff were nice and helpful. Our driver to and from the airport was awesome! We felt safe all the time at this resort. The beach seating is clean and security staff always had smiles.

Stayed in April 2024

The water pressure in the shower is bad but I think that is to be expected in Roatan.

The staff was great! the location is perfect! the Thirsty Turtle has great vibes, delicious food and reasonable prices. I like their 3 - 6 Happy Hour prices so we ate there the majority of the time. I also like that there are events every night: the Fire show was incredible, the Crab Races were short but fun, Karaoke was enjoyable and the live entertainment was really good. The rooms are spacious, with well-working AC and they were surprisingly quiet. We had room 13 and liked it. The hammocks are a nice touch and we enjoyed seeing the cat around the property.

Stayed in March 2024

The resort needs a few maintenance tweeks here and there. The water pressure was really low in the room I stayed in, but ok in family members room.

The location is excellent, the staff were friendly and welcoming. The free breakfast is delicious. Eddie, at the bar, is awesome! The nightly entertainment was good. The Rooms were clean and comfy .

Stayed in March 2024

Property needs updated.. showing its age..

Easy access to the beach.. friendly staff.. great food .. free breakfast ..

Stayed in March 2024