11 Eastern Street, Hong Kong, Hong Kong
#77 of 296 hotels in Hong Kong
Guests' ChoiceBased on 216 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.1
Facilities
8.5
Staff
9.2
Value for money
8.6
Free WiFi
8.9
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End of dialog contentReviewed: 14 August 2025
Michael
SwitzerlandThe extractor fan in the bathroom was not working properly so a lot of humidity after having a shower.
Very close to MTR station or tram station. Privacy as only two rooms per floor. Rooms are spacious (for Hongkong standards) and clean. Friendly and helpful staff. They recommended a very good dim sum restaurant nearby. Thank you!
Stayed in July 2025
Reviewed: 30 July 2025
Florian
GermanyThere is a 100€/ 500 HKD deposit when checking in. I wasn't aware of the deposit beforehand. But they do take multiple currencies for it.
Room size is generous for the price and location in Hong Kong. Very friendly and helpful staff. Cleaning staff is very professional and friendly as well. Location convenient to airport bus, MTR and a multitude of restaurants. Would definitely book again.
Stayed in July 2025
Reviewed: 26 July 2025
Azusie
United KingdomLocation, staff, cleanliness, size of room and the view!
Stayed in July 2025
Reviewed: 27 June 2025
Jeng
United StatesThe room space was spacious enough
Stayed in June 2025
Reviewed: 25 June 2025
Bernardo
FranceIt was very clean, the staff was great and super well located
Stayed in June 2025
Reviewed: 22 June 2025
Mael
PhilippinesVery friendly peoples, spacious room, refill coffee and towel’s everyday great location. The staff is very nice and helpful
Stayed in June 2025
Reviewed: 16 June 2025
Katrin
ChinaVery nice staff, spacious room. Could check in early without any charge.
Stayed in June 2025
Reviewed: 4 June 2025
Brian
AustraliaA little tight, but otherwise fine.
Very close to the Sai Ying Pun subway station making it easy to get around Hong Kong. Clean, comfortable but simply rooms.
Stayed in May 2025
Reviewed: 31 May 2025
Leen
CanadaNo problems. Was everything I needed
Clean room. Not run down. Great location
Stayed in May 2025
Reviewed: 29 May 2025
Joyce
MalaysiaLovely location in Sai Ying Pun; near to MTR station, friendly staff, spacious rooms.
Stayed in March 2025
Reviewed: 4 May 2025
Evelyn
SingaporeArea outside was dusty and a little smelly
Basic but clean, quite and close to transport, eateries and shops. Shower area was big enough, water dispenser downstairs. Helpful staff
Stayed in May 2025
Reviewed: 19 April 2025
Nadezhda
Bulgaria.
The people's manager - Patrick - is always smiling and ready to help. We really recommend looking for him once you enter the hotel. He also knows perfect English. Really close to the metro station - <5 min on foot. There are cheaper options in the area, where you can get food, as it is relatively expensive in Hong Kong. The room was very clean, air conditioning was working fine, and the beds were comfy. There are travel adapters in the room, which was really helpful for us Europeans. We also had a refrigerator, which was a pleasant surprise.
Stayed in April 2025
Reviewed: 18 April 2025
Leonid
United StatesHelpful staff. Good location close to metro.
Stayed in March 2025
Reviewed: 5 April 2025
Araminta
United KingdomBeds a little on the hard side
Amazing views and great location
Stayed in April 2025
Reviewed: 31 March 2025
Bugiolacchi
MacaoThe initial mix up was not easy to solve due to poor English on their side. But the issue was solved eventually.
We were upgraded following a mix up with the booking. But the new room was clean and quiet, which all we wanted.
Stayed in March 2025
Reviewed: 18 March 2025
Roxana
RomaniaThis is a 3* hotel that is actually better than a 4*. The room is spacious, you have where to hang your clothes and put your luggage and the view on the higher floors is great, something very hard to find in HK so I would 100% recommend it.
Stayed in March 2025
Reviewed: 15 March 2025
Jose
PortugalI liked everything!
The location was great, the bed was very confortable, the room was very spacious, the bathroom could be bigger but it was ok, it was clean, all in all very good value for money.
Stayed in March 2025
Reviewed: 19 February 2025
Joyce
MalaysiaVery good value for money; kind and friendly front desk; very good location (few steps away from tram and train station), spacious (for hk standards) rooms!
Stayed in December 2024
Reviewed: 31 January 2025
*+*+*+*+*+*+*
United KingdomWe had a twin room and the beds were a bit hard but this was resolved the next day with no questions asked.
The staff were really helpful and pleasant. Always with a smile. The hotel is next to a laundrette which is very handy. The reception give you a promotion code and reception number in order to use the machines. The location is excellent. Very close to the MTR and excellent restaurants . 5 min walk to the waterfront and good access to the piers for the ferries . Also there are only 2 rooms on each floor which makes it quite quiet at night which is lovely for a hotel in the centre of HK . Good size room and bathroom. Good lift access to the rooms .
Stayed in January 2025
Reviewed: 27 January 2025
Yunhui
FranceIt’s clean, very well located, it even has a good view of the city. The staff was very friendly and helpful
Stayed in January 2025
Reviewed: 8 January 2025
Andrete70
New ZealandCreaky (but very comfortable) bed, little noisy above but these are minor issues given the overall experience.
Location & staff, Patrick & everyone else genuine & attentive, couldn't have asked for more, this is what can make the difference between good & great, thank you 🙂
Stayed in January 2025
Reviewed: 7 January 2025
Sonia
AustraliaQuite small rooms
It was very clean, staff were helpful and friendly. Easy to find and good location near tram
Stayed in December 2024
Reviewed: 2 January 2025
Sandhya
United StatesMattress was like sleeping on a rock
Good view from room
Stayed in December 2024
Reviewed: 27 December 2024
Shahid_iqbal452
PakistanThere is no central heating system in the room. I think it should be there. Hotel itself is quite small as you see in the pictures.
Nice hotel to stay for 1-2 days only. Room was nice, clean with all basic facilities except one. Staff is nice and professional. Accesibility to public transport and local markets is good.
Stayed in December 2024
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