Reviews of The Silveri Hong Kong - MGallery 5 stars
16 Tat Tung Road Tung Chung, Hong Kong, Hong Kong
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGreat hotel great staff and perfect location.
Reviewed: 28 August 2025 · Stayed in May 2025
Verified reviewFabulous
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewNice place, clean .
Poor wi fi connection on the pool.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewDear Maria Carmela, Thank you for your wonderful feedback! We're delighted to hear that you had an excellent stay. We look forward to welcoming you back soon. Warm regards, Katherine Guest Experience Manager
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewUnique
The pool closes for 1 hour in the middle of the day and because of thunder storms coming, seemed to happen quite often.
Dear Diane, Thank you for your feedback! We're glad you enjoyed your stay and appreciate your insights. We hope to welcome you again soon. Warm regards, Katherine Guest Experience Manager
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewvery clean, the breakfast is great. it is easy access to everything you need as it is also connected to the mall, MRT station and they offer free shuttle bus like pick up and drop off to the airport. Staff are superb can’t complain specially Rio at the reception she went above and beyond to ensure we had a comfortable and memorable stay. Her kindness and attention to detail really stood out. Grateful for his hospitality!
everything is all up to high standard expectations.
Dear Jerry, Thank you so much for your wonderful review! We are delighted to hear that you had a memorable stay with us and appreciated our friendly staff, especially Rio. It’s fantastic to know that our location, cleanliness, and breakfast met your expectations. Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you back soon for another great experience! Warm regards, Katherine Guest Experience Manager
Dear Jerry, Thank you so much for your wonderful review! We are delighted to hear that you had a memorable stay with us and appreciated our friendly staff, especially Rio. It’s fantastic to know that our location, cleanliness, and breakfas… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewvery clean and easy access for everything you need as it is connected to the mall, MRT station and they offer free shuttle bus like pick up and drop off to the airport. Staff are superb can’t complain specially Rio at the reception she went above and beyond to ensure we had a comfortable and memorable stay. Her kindness and attention to detail really stood out. Grateful for his hospitality!
can’t complain everything is amazing.
Dear Jerry, Thank you so much for taking the time to share your wonderful review. We are delighted to hear that you enjoyed your stay and that our staff, especially Rio, made a positive impact on your experience. Your kind words about our cleanliness, breakfast, convenient location connected to the mall and MRT, as well as our complimentary shuttle service, truly mean a lot to us. We are committed to providing exceptional hospitality and are thrilled to know we met your high standards. We look forward to welcoming you back soon for another memorable stay! Warm regards, Katherine Guest Experience Manager
Dear Jerry, Thank you so much for taking the time to share your wonderful review. We are delighted to hear that you enjoyed your stay and that our staff, especially Rio, made a positive impact on your experience. Your kind words about our … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGreat location, great room. Excellent breakfast. Nice pool.
Pool closes for 1 hour mid-day.
Dear Kerry, Thank you for your kind words and for choosing The Silveri Hong Kong-MGallery! We're delighted to hear you enjoyed our convenient location, comfortable rooms, and breakfast offerings. We appreciate your feedback about the pool hours. We look forward to welcoming you back soon! Warm regards, Katherine Guest Experience Manager
Dear Kerry, Thank you for your kind words and for choosing The Silveri Hong Kong-MGallery! We're delighted to hear you enjoyed our convenient location, comfortable rooms, and breakfast offerings. We appreciate your feedback about the … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReally friendly and helpful staff. The location was perfect. Would stay here again definitely!
Something very minor, there was a constant metal smell from the bathrooms.
Dear winnie, Thank you so much for your wonderful review! We're delighted to hear you enjoyed our friendly staff and perfect location. We'd be happy to welcome you back anytime. Warm regards, Katherine Guest Experience Manager
Reviewed: 13 August 2025 · Stayed in June 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewDear guest, Thank you so much for your kind words! We're thrilled to hear you love staying with us at The Silveri Hong Kong-MGallery. We look forward to welcoming you back soon! Warm regards, Katherine Guest Experience Manager
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewWe had a great stay at the hotel , once we found reception , service was amazing. Very friendly and helpful staff. Loved our room very comfortable , and liked set up for a quite small space. Great location for bar , breakfast was really lovely , very fresh and ample choice. The gardens around the pool were beautiful , great idea as it hides the high rise in the background. Yes we would stay again if coming to Hong Kong , very close to airport.
Took taxi to hotel , not clear where reception was. Got lost in the shopping centre below.
Dear Guest, Thank you very much for choosing our hotel and for sharing your wonderful feedback. We're delighted to hear that you enjoyed your stay, from our friendly staff and comfortable rooms to our fresh breakfast and beautiful gardens. We truly appreciate your comments about the location and amenities. We apologize for any confusion upon your arrival and for the difficulty finding reception initially. Your feedback is valuable, and we will work to improve signage and directions to ensure a smoother experience for our guests. We look forward to welcoming you back. Warm regards, Katherine Guest Experience Manager
Dear Guest, Thank you very much for choosing our hotel and for sharing your wonderful feedback. We're delighted to hear that you enjoyed your stay, from our friendly staff and comfortable rooms to our fresh breakfast and beautiful gard… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewSmaller boutique hotel in a great location with exceptional breakfast.
Pool was too warm.
Dear Susan, Thank you for your kind words! We're delighted you enjoyed your stay and appreciate your feedback. We hope to welcome you back soon! Warm regards, Katherine Guest Experience Manager
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewDear Applegarth, Thank you for your kind words! We're delighted you enjoyed our service and facilities. We look forward to welcoming you again! Warm regards, Katherine Guest Experience Manager
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewNo breakfast included and options offered by small shop in hotel are limited but tasty.
Dear Manuel, Thank you for your feedback. Please note that the room rate you selected may not include breakfast, which is why it was not included. We appreciate your understanding and hope to welcome you again soon. Warm regards, Katherine Guest Experience Manager
Dear Manuel, Thank you for your feedback. Please note that the room rate you selected may not include breakfast, which is why it was not included. We appreciate your understanding and hope to welcome you again soon. Warm regards, Katheri… Show more
Reviewed: 28 July 2025 · Stayed in June 2025
Verified reviewThe room design is beautiful and the bed is very comfy
It’s difficult to go outside after the department store is closed No elevator directs to the hotel
Dear guest, Thank you for your feedback! Since our hotel is connected to the mall, the elevator stops at night, but you can still access the 3rd-floor escalator to reach our hotel elevator directly to the reception area. We’re glad you enjoyed the room and bed! Warm regards, Katherine Guest Experience Manager
Dear guest, Thank you for your feedback! Since our hotel is connected to the mall, the elevator stops at night, but you can still access the 3rd-floor escalator to reach our hotel elevator directly to the reception area. We’re glad you enj… Show more
Reviewed: 27 July 2025 · Stayed in June 2025
Verified review