Great hotel great staff and perfect location.

Stayed in August 2025

Fabulous

Stayed in May 2025

Poor wi fi connection on the pool.

Nice place, clean .

Stayed in August 2025

The pool closes for 1 hour in the middle of the day and because of thunder storms coming, seemed to happen quite often.

Unique

Stayed in July 2025

everything is all up to high standard expectations.

very clean, the breakfast is great. it is easy access to everything you need as it is also connected to the mall, MRT station and they offer free shuttle bus like pick up and drop off to the airport. Staff are superb can’t complain specially Rio at the reception she went above and beyond to ensure we had a comfortable and memorable stay. Her kindness and attention to detail really stood out. Grateful for his hospitality!

Stayed in August 2025

can’t complain everything is amazing.

very clean and easy access for everything you need as it is connected to the mall, MRT station and they offer free shuttle bus like pick up and drop off to the airport. Staff are superb can’t complain specially Rio at the reception she went above and beyond to ensure we had a comfortable and memorable stay. Her kindness and attention to detail really stood out. Grateful for his hospitality!

Stayed in August 2025

Pool closes for 1 hour mid-day.

Great location, great room. Excellent breakfast. Nice pool.

Stayed in August 2025

Something very minor, there was a constant metal smell from the bathrooms.

Really friendly and helpful staff. The location was perfect. Would stay here again definitely!

Stayed in August 2025

Pool was too warm.

Smaller boutique hotel in a great location with exceptional breakfast.

Stayed in July 2025

No breakfast included and options offered by small shop in hotel are limited but tasty.

Stayed in July 2025

Lovely staff. Great Breakfast. Comfy Bed. A+.

Stayed in July 2025

Further to my comments above the only negative would be the porters who were glum and unfriendly both on arrival and departure. They could do well to take a lesson from the other staff e.g. check in, serving and restaurant and cleaning staff AAA+++

This is an absolutely beautiful property, so well-appointed next to the shopping outlet. Breakfast is delicious, and the food otherwise is very nice although it is rather highly priced. The rooms are beautiful with lovely bathroom products. Staff on the whole were delightful, friendly and ready to have a chat. we would definitely book again.

Stayed in July 2025

Place is located near the train, bus, and cable car stations.

Stayed in July 2025

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We stayed in a high-floor room with lounge access, which I strongly suggest. The views were incredible, and the executive lounge served a generous selection of drinks, snacks, and tapas throughout the day. We honestly didn’t even feel the need to visit restaurants much. The lounge was also peaceful and made the stay feel even more premium. Other highlights: -Rooms are modern, quiet, and well-designed -MALIN+GOETZ toiletries were a luxurious touch -The breakfast buffet was varied and delicious -We slept very well thanks to the calm atmosphere on our floor All in all, highly recommended, a perfect blend of comfort, convenience, and luxury on Lantau Island.

Stayed in July 2025

No

Yes

Stayed in July 2025

Staff were polite and efficient. The coordination and instructions for the airport shuttle was great. The connection to the shopping centre and metro close by was an added plus for the location of the hotel. The rooms are thoughtfully designed and well appointed.

Stayed in July 2025

There's nothing at the Silveri that didn't meet or exceed our expectations. The large airy rooms (at least on the 6th floor) means that doors are tall and heavy - if that's not enough workout then there's a gym and pool too.

Location, room, staff, breakfast and all their guest services combined for an excellent experience at a price point that's hard to beat in Hong Kong. Airport shuttle well organised and on time, easy to find and convenient pickup. Room was outstanding both in terms of presentation and fittings - Scandinavian style light wood themes throughout and really high ceilings and large windows gave the room a feeling of spaciousness. Breakfast was buffet style with a wide choice of dishes, local, western and vegetarian options all really fresh. Other plus points included its location above a large shopping mall and it's connectivity to the transit system so you can connect seamlessly to other local destinations.

Stayed in July 2025

Everything about the hotel itself was great, but the entrance can be tricky to find—especially for first-time visitors arriving late at night. The parking entrance isn’t obvious, and the main hotel entrance is hidden within the shopping mall complex, which can be confusing after hours when the mall is closed. My advice for first-timers: definitely use the hotel’s shuttle bus or take a blue taxi that can drop you directly at the hotel’s designated entrance. I made the mistake of taking a red taxi whose driver wasn’t familiar with the area, and I ended up wandering around for nearly an hour at 11pm trying to find the way in.

The location is unbeatable—right in the heart of the Citygate Outlet Shopping Mall, with a wide range of shops and excellent restaurants. The train station is just downstairs, making it super convenient. The hotel itself is very clean, modern, and surprisingly quiet once you step inside. The design is elegant, and the facilities are top-notch. I really appreciated the comfortable walk-in shower and the quality of the food. The service was professional and attentive throughout my stay—they even noticed I was traveling with a child and thoughtfully prepared a kids' toothbrush, toothpaste, and slippers. Truly impressive service. Compared to the nearby Novotel, The Silveri is far superior in every way.

Stayed in June 2025

The restaurant food was lovely and the staff were excellent- but the style was very formal and it was hard to pick some easy quick food given we were just stopping briefly between 2 long-haul flights. I think more relaxed, accessible options would be better given the proximity to the airport.

Staff were lovely. Lovely welcome from Edith at check-in, and kind helpful restaurant staff. Handy location near airport for a layover. Comfy beds.

Stayed in July 2025

the door of the room could be too heavy for lady

Everything is good, just that the door is heavy

Stayed in July 2025

Handy location for a short stay. Close to Cable Car and Mall/Market Great breakfast

Stayed in July 2025

the beds are super comfy, felt like sleeping in the clouds.

Stayed in April 2025

Many staff members were courteous and made an effort, a few lacked the professionalism you'd expect from a hotel in this category.

The hotel is cozy and pleasant overall, with a warm atmosphere that makes for a comfortable stay.

Stayed in June 2025

Indicate location of airport shuttle at airport intensities or on booking confirmation location excel fo

Didn’t have breakfast. Rooms clean n comfortable Staff helpful Airport shuttle service is good

Stayed in June 2025