Reviews of The Park Lane Hong Kong, Autograph Collection 5 stars

Location worked

Very tired rooms!

Breakfast buffet selection was good, Rooftop bar is good

1) weird breakfast location and toilet area for the breakfast dining area 2) it rained during the night and we could hear a lot of noise from the rain, unusually so 3) the fitness area is also a very low ceiling giving a really constricted feeling with no view, like its been added in as an after thought from an old boiler room or back room 4) no fresh fruit or vegetable juices, only bottles processed juices, in this day & age thats really not good enough for 5* hotel What was really weird is that the entrance to the breakfast dining area was outside of the hotel in the shopping mall! even stranger the toilets were even deeper into the shopping mall and you had to ask for a special pass key to access the toilets. very very strange To top this the ceiling is very low and very dark in the dining area, giving an impression of a cheap bunker staff eating area

It’s located at the shopping hub on Hong Kong island.

The room was too small.

Location could not be beat, super convenient! Staff are also phenomenal. We had a late checkout and as our flight was at midnight, the concierge allowed us to access the gym to shower and change prior to going to the airport which was very much appreciated.

The walls are not very soundproof and you can hear the noise from the hallway, which can be a bit annoying if you’re trying to sleep in. Free water was provided but they were in aluminum cans which alters the taste of the water.

We loved the cleanliness of the room, and the sleek/modern design. The view was great from our room.

An enclosed closet would be better than having the luggage out in the open. We got this room because of the view, but most of the time, the single pane glass of the window was fogged up from the air conditioner, so we were not able to see out. Having more seating in the lobby would be nice.

Location is superb

Old rooms and old restrooms

Good size rooms for 4 people (2adults and 2kids) Good food at the restaurant on 27th floor! Nespresso machine in the room was a dream! Staff is incredibly helpful! You are in the best location in Hong Kong!

Nothing

Access to Executive Floor, food/drinks, bfast was great. Location of hotel was really great, easy just walk out and straight into Causeway Bay busy area.

Mirror was inside shower cabin, only that one mirror and think should have a mirror somewhere else.

Spacious room and courteous staff! Steps to the Metro system and Malls! Also near the harbourfront. Comfortable beds.

The bathroom is very dated with moldy edges and caulking. Loud fan when turned on. Not enough new type C ports for travelers considering the plugs are UK-standard.

location

old furnitures and bad view from our hotel

brilliant location! close to MTR and all buses. great food court, all fashion stores are all around. staff was very kind and attentive, accommodated all my requests and assisted with everything throughout my entire 8 days stay (6+2): late checkout, luggage storage, taxi booking, deliveries pickup, business launch... you name it. amazing roof top restaurant view

I cannot think of anything needed improvement

Great size rooms, great locations and awesome roof top bar

Good location near shopping area and mtr station. Excellent breakfast. Room is clean and well equipped. Like a water purifier.

Some staff at the check-in counter work slowly and make the guests confused. Should increase the lady toilet on 1 floor. Long queue during lunch time .

Perfect stay at the heart of Causeway Bay. Love everything here. Close to the MTR, supermarket, bank and shopping! It’s our go to hotel for family vacation. Raymond & Jerry of concierge were so helpful & patient in searching & booking for restaurants. Celebrated a special occasion and I got pastries and a card, so thoughtful of Park Lane.