If I were to criticise anything it would be the food. I didn't think the breakfast was very good. The options on the buffet were a bit dull, the fruit wasn't great and what we ordered from the A la carte was a bit disappointing. But everything else was excellent.

I thought the staff were excellent and I really liked the location and the layout of my room especially the large windows.

Stayed in August 2025

Blown away by this hotel. From the staff, to the style to location, everything was exceptional. Breakfast is outstanding.

Stayed in August 2025

The concierge service was outstanding in their ability to book our favourites restaurants and even recommend some new ones. Front office was very efficient also. The room was very clean and had generous facilities. The gym was well equipped despite its compact size.

Stayed in August 2025

The design and ambience of the hotel is beautiful and the staff made it even more exceptional. Love my stay there and will definitely be the choice of my hotel the next time I visit HK. Poppinjays the rooftop bar has an immaculate view of the CBD area. An iconic building and hotel definitely not just worth a stay but many more to come for me. Thank you all staff of The Murray HK.

Stayed in June 2025

Location is a bit difficult

Comfortable room with good restaurants

Stayed in June 2025

Nothing. I disliked nothing.

I liked the entire experience: check-in was smooth and efficient, the stay was utterly comfortable. Amenities and facilities are awesome, this is what a five-star experience feels like. I really appreciated that the hotel staff were friendly without being overly solicitous. The concierge, the front desk were very helpful and attentive. I really enjoyed every aspect of the stay. Breakfast had excellent variety and great taste. Checkout was seamless and quick. Overall, I would return again and again for this kind of service.

Stayed in June 2025

Smelled like cigarettes in the hallway....

So luxurious

Stayed in May 2025

No help in booking guided to tours. When I asked concierge or front desk they just looked blank so I just went to sightsee myself.

Loved the room and breakfast. They knew i was travelling with an infant and without me asking provided the room with baby bath, bottle warmer and bottle steriliser! Was pleasantly surprised. We upgraded our room so that was excellent and the views spectacular. Breakfast was also worth waking up for!

Stayed in May 2025

The location and the style ans the bar downstairs

Stayed in April 2025

That’s a very stylish and comfortable hotel. We enjoyed everything the hotel provided us with.

Stayed in March 2025

The properties location is fabulous. The breakfast is one of the best and

Stayed in January 2025

Nothing

Clean and not much noise at the property

Stayed in April 2025

The breakfast spread was good, the room service was also exceptional with big portions. The staff was the best, very very courteous and attentive.

Stayed in April 2025

The semi buffet breakfast in the Tai Pan is excellent, good selection of mains, both Western and Asian, and nice buffet selection as well.

Stayed in April 2025

Pros - cleanliness - modern facilities - location, 5 min walking from the busy Central - soundproofing of the room!! - larger size of room vs. HK standards - impeccable services with useful doormen/concierge - spacious/welcoming lobby - curtain blackout for max sleep comfort - Japanese-style toilet Areas of improvement - value for money of F&B - gym equipment are limited (although in perfect condition!) - 1st grocery/pharma shop in 4min walking distance (if one wants to be pedantic) - bed mattress a bit stiff (for my liking)

Stayed in April 2025

Fantastic property located in a very convenient spot in Central. The property itself is beautiful and the staff are very attentive. The daily shuttle bus into town is also a great added extra. I can’t fault how comfortable the rooms were and we were very happy

Stayed in April 2025

No really convenient public transportation (but this is a city-wide deficiency).

Cool location, next to the Peak Tram, walkable across Central. Service was outstanding, helpful concierge. Very nice indoor pool. Gym was adequate, not very big. Bed was very comfortable - king size with no discernible seam down the middle, like most hotels. Generous breakfast options.

Stayed in March 2025

THE BREAKFAST COULD HAVE HAD A LITTLE MORE OPTIONS FOR VEGANS.

MURRAY WAS EXCELLENT, A SILENT CLEAN COMFORTABLE AND PLEASANT HOTEL TUCKED AWAY WITH NO COMMOTION IN THE LOCALITY. THE HOTEL WAS VERY CLEAN AND COMFORTABLE. BREAKFAST WAS LIMITED BUT VERY FRESH AND QUICK.

Stayed in March 2025

Breakfast. A total disappointment. Very little choice of salads, dry pastries. The tea and coffee is not good as well.

Location is the best, amazing rooms, super polite stuff! Nice bathrooms, great quality soaps etc Very good black out curtains and comfortable mattress.

Stayed in March 2025

pool felt dark and approach to hotel was awkward

classic modern decor and planning was exceptional

Stayed in March 2025

If I were to knit-pick, the only thing I would change is the artificial plants by the lap pool.

I liked the very personal service upon check-in and room orientation by the front desk, even though I arrived very early. I liked the size of the room (and the heated toilet seat). I liked that the staff remembers the names and faces of their guests, anticipating their needs (like umbrellas for the change in weather), making us feel at home. I would rate this hotel among the very best worldwide.

Stayed in February 2025

Price of the room service menu

Breakfast was limited but nice...

Stayed in February 2025

Long to get a taxi, very noisy elevator

Easy location, good breakfast

Stayed in November 2024

It’s a really great hotel! Highly recommended. The staff is very friendly and helpful.

Stayed in January 2025