Reviews of Silka Tsuen Wan, Hong Kong 4 stars
119 Wo Yi Hop Road, Kwai Fong, New Territories, Hong Kong, Hong Kong, Hong Kong
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Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewLocated in the suburbs, if you are new to Hong Kong, I would recommend somewhere closer to the city or airport (the nearest train station was also very far away). That being said, it gave us a more authentic experience for our stay, as we had the opportunity to interact with locals and practice our Cantonese. It was nearby convenience stores and restaurants, with friendly staff at the desk
Very run down overall, the gym equipment was falling apart, a very overgrown garden terrace, and the room itself was moldy and had an unusual odor. The beds felt like they were made of straw with cardboard sheets and rock pillows. Internet was very slow too so not ideal for those travelling for business purposes
Dear Danika, We sincerely apologize for falling short of your expectations in some service areas. The points you raised will be among our foremost considerations. We appreciate your comments as they are indeed beneficial in supporting our improvement efforts. Yours sincerely, Man Ieong General Manager
Dear Danika, We sincerely apologize for falling short of your expectations in some service areas. The points you raised will be among our foremost considerations. We appreciate your comments as they are indeed beneficial in supporting our i… Show more
Reviewed: 23 April 2025 · Stayed in January 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewReviewed: 19 March 2025 · Stayed in March 2025
Verified reviewLocation
Booked deluxe room with 2 single bed, but they provided double bed and rooms are very small.
Dear Naveed, We sincerely apologize for falling short of your expectations in some service areas. The points you raised will be among our foremost considerations. We appreciate your comments as they are indeed beneficial in supporting our improvement efforts. Yours sincerely, Man Ieong General Manager
Dear Naveed, We sincerely apologize for falling short of your expectations in some service areas. The points you raised will be among our foremost considerations. We appreciate your comments as they are indeed beneficial in supporting our i… Show more
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 February 2025 · Stayed in January 2025
Verified reviewReviewed: 25 January 2025 · Stayed in January 2025
Verified reviewReviewed: 31 December 2024 · Stayed in November 2024
Verified reviewReviewed: 24 December 2024 · Stayed in December 2024
Verified reviewReviewed: 22 December 2024 · Stayed in December 2024
Verified reviewBudget hotel to stay
Location not convenient
Dear Wing, We are thrilled to hear of your most encouraging reviews. Please rest assured that we will keep up the good work in order to reciprocate your continuous support to us. Yours sincerely, Man Ieong General Manager
Reviewed: 21 December 2024 · Stayed in December 2024
Verified reviewNot the same as picture very dirty do not book
Do not book very dirty place
Dear Hashmat, We sincerely apologize for falling short of your expectations in some service areas. The points you raised will be among our foremost considerations. We appreciate your comments as they are indeed beneficial in supporting our improvement efforts. Yours sincerely, Man Ieong General Manager
Dear Hashmat, We sincerely apologize for falling short of your expectations in some service areas. The points you raised will be among our foremost considerations. We appreciate your comments as they are indeed beneficial in supporting our … Show more
Reviewed: 18 December 2024 · Stayed in December 2024
Verified reviewReviewed: 16 December 2024 · Stayed in December 2024
Verified reviewOur recent stay at Silka Tsuen Wan was a delightful surprise. The room, though compact, was impeccably clean and perfect for couples. The hotel staff was friendly and accommodating, and the breakfast spread was diverse and delicious, catering to international tastes, even for our little ones. The hotel's strategic location in the heart of the city, coupled with convenient shuttle services to the MTR station and bus stand, made exploring Hong Kong a breeze.
A Cozy Stay at Silka Tsuen Wan
Dear Jinan, We are thrilled to hear of your most encouraging reviews. Please rest assured that we will keep up the good work in order to reciprocate your continuous support to us. Yours sincerely, Man Ieong General Manager
Reviewed: 30 November 2024 · Stayed in November 2024
Verified reviewFree shuttle bus pick up from and to hotel to different metro stations. This makes me location more convenient.
The breakfast was a bit limited.
Dear Kavita, We are thrilled to hear of your most encouraging reviews. Please rest assured that we will keep up the good work in order to reciprocate your continuous support to us. Regarding to the comment of breakfast, we will forward to the vendor and request for improvement. Yours sincerely, Man Ieong General Manager
Dear Kavita, We are thrilled to hear of your most encouraging reviews. Please rest assured that we will keep up the good work in order to reciprocate your continuous support to us. Regarding to the comment of breakfast, we will forward to… Show more
Reviewed: 29 November 2024 · Stayed in November 2024
Verified reviewReviewed: 28 November 2024 · Stayed in November 2024
Verified reviewReviewed: 26 November 2024 · Stayed in October 2024
Verified reviewReviewed: 24 November 2024 · Stayed in November 2024
Verified reviewReviewed: 24 November 2024 · Stayed in November 2024
Verified reviewEverything
A lot of people traveling from up north, making so much noise!
Dear Sam, We are thrilled to hear of your most encouraging reviews. Please rest assured that we will keep up the good work in order to reciprocate your continuous support to us. Yours sincerely, Man Ieong General Manager
Reviewed: 9 November 2024 · Stayed in November 2024
Verified reviewReviewed: 1 November 2024 · Stayed in August 2024
Verified reviewReviewed: 22 October 2024 · Stayed in October 2024
Verified reviewThis Hotel should be removed from booking.com, it's located in a remote area of Hong Kong, the rooms are so small 14 SQM, Dirty , smells bad. I lost my money there since I had to move to Park Hotel,
This hotel is for Chinese tour groups, I think they are used for this type of hotel. The breakfast has nothing for international travellers except a very rude manager, This is really one of my worst experiences. Booking.com has to really have an independent team to do reviews before they give ratings. On my trip , I had to change two hotels one in Bangkok and one in Hong Kong. Losing money and the inconvenience. All these hotels had good ratings.
Dear Sharmaine, We sincerely apologize for not having lived up to your expectations in some of our service areas. Rest assured that we have placed a great priority on the issues you raised, and those issues have been brought to the immediate attention of the respective departments to rectify the problems. We appreciate your comments as they are indeed beneficial in supporting our improvement efforts. We regret any inconvenience caused and we trust that you will give us the opportunity to show you another side of our efforts Yours sincerely Man Ieong General Manager
Dear Sharmaine, We sincerely apologize for not having lived up to your expectations in some of our service areas. Rest assured that we have placed a great priority on the issues you raised, and those issues have been brought to the immediat… Show more
Reviewed: 22 September 2024 · Stayed in September 2024
Verified review