Reviews of Sheraton Hong Kong Hotel & Towers 5 stars
20 Nathan Road, Yau Tsim Mong District, Hong Kong, Hong Kong
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewSpacious
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewAmazing location clean and great pool
Too expensive for a family of 5
Thank you for staying with us and sharing your amazing review with us. We are glad to know that you have taken advantage of our convenient location during your stay in Hong Kong. We look forward to seeing you again soon!
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewThe location is excellent. The bed wad comfortable.
The room was old, light switches didn’t work properly, the AC was temperamental and the shower didn’t drain very well
Thank you for sharing your feedback with us. Guest experience is our utmost concern, and we are sorry to learn that your experience was not up to expectations. If travel brings you back to Hong Kong, please allow us another chance to welcome you again in the future.
Thank you for sharing your feedback with us. Guest experience is our utmost concern, and we are sorry to learn that your experience was not up to expectations. If travel brings you back to Hong Kong, please allow us another chance to welcom… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewInsufficient chairs, that are reasonably ergonomic, in the room. The couch was not good for sitting and it was angled away from the TV.
Thank you for sharing your feedback with us. Guest experience is our utmost concern, and we are sorry to learn that your experience was not up to expectations. If travel brings you back to Hong Kong, please allow us another chance to welcome you again in the future.
Thank you for sharing your feedback with us. Guest experience is our utmost concern, and we are sorry to learn that your experience was not up to expectations. If travel brings you back to Hong Kong, please allow us another chance to welcom… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewLocation
Reception not too friendly
Thank you for staying with us and sharing your amazing review with us. We are glad to know that you have taken advantage of our convenient location during your stay in Hong Kong. We look forward to seeing you again soon!
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe Sheraton is well located but she's looking tired/ worn. Fix your pool area and the lounges. Get rid of your stained spot marked towels and BUY SOME NEW DECENT BED PILLOWS. Your bed pillows are like bags of lumpy rice for God's sake
The Sheraton is well located but she's looking tired/ worn. Fix your pool area and the lounges. Get rid of your stained spot marked towels and BUY SOME NEW DECENT BED PILLOWS. Your bed pillows are like bags of lumpy rice for God's sake
Thank you for sharing your feedback with us. Guest experience is our utmost concern, and we are sorry to learn that your experience was not up to expectations. If travel brings you back to Hong Kong, please allow us another chance to welcome you again in the future.
Thank you for sharing your feedback with us. Guest experience is our utmost concern, and we are sorry to learn that your experience was not up to expectations. If travel brings you back to Hong Kong, please allow us another chance to welcom… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewthe location was good
there were unbearable smell in the room/hallway, its smells like mold and humidity. it was so strong and stinky that i had headache
Thank you for sharing your feedback with us. Guest experience is our utmost concern, and we are sorry to learn that your experience was not up to expectations. If travel brings you back to Hong Kong, please allow us another chance to welcome you again in the future.
Thank you for sharing your feedback with us. Guest experience is our utmost concern, and we are sorry to learn that your experience was not up to expectations. If travel brings you back to Hong Kong, please allow us another chance to welcom… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewLocation was excellent. New shopping centres in the area.
Bamboo/engineered wood floors does not work in a hotel bedroom. I understand the need to make the rooms easier to clean and maintain, but for a 5 storage hotel, carpets are best
Thank you for staying with us and sharing your amazing review with us. We are glad to know that you have taken advantage of our convenient location during your stay in Hong Kong. We look forward to seeing you again soon!
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe location of this hotel is excellent overlooking the Harbour and near to Tsim Sha Tsui MTR station. The king-size bedroom was very good. The breakfast was substantial and good value, The grilled salmon at dinner was very good. The staff were all friendly and most helpful.
The eggs at breakfast were put out too quickly by the cooks, which resulted in many of the eggs being too cold on the buffet.
Thank you for staying with us and sharing your amazing review with us. We are glad to know that you have taken advantage of our convenient location during your stay in Hong Kong. We look forward to seeing you again soon!
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewLocation
Waiting time at check in(more than 30min!!)
Thank you for sharing your feedback with us. Guest experience is our utmost concern, and we are sorry to learn that your experience was not up to expectations. If travel brings you back to Hong Kong, please allow us another chance to welcome you again in the future.
Thank you for sharing your feedback with us. Guest experience is our utmost concern, and we are sorry to learn that your experience was not up to expectations. If travel brings you back to Hong Kong, please allow us another chance to welcom… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewLocation
Expensive breakfast
Thank you for staying with us and sharing your amazing review with us. We are glad to know that you have taken advantage of our convenient location during your stay in Hong Kong. We look forward to seeing you again soon!
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in April 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewNice view
How come there is no bidet?! Breakfast is wayyyy too much over priced given the quality of foods. Lacking quality breads, no filtered drip coffee(espresso coffee for breakfast?! R u serious?!) yogurt too sweet. Swimming pool closed before storm coming🤨🤨
Thank you for sharing your feedback with us. Guest experience is our utmost concern, and we are sorry to learn that your experience was not up to expectations. If travel brings you back to Hong Kong, please allow us another chance to welcome you again in the future.
Thank you for sharing your feedback with us. Guest experience is our utmost concern, and we are sorry to learn that your experience was not up to expectations. If travel brings you back to Hong Kong, please allow us another chance to welcom… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewClean room, good location
Thank you for staying with us and sharing your amazing review with us. We are glad to know that you have taken advantage of our convenient location during your stay in Hong Kong. We look forward to seeing you again soon!
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewWide variety of spread, lots of options
Thank you for choosing Sheraton Hong Kong for your recent visit to Hong Kong. We are truly grateful for the encouraging comments from you. Once again thank you for everything and we look forward to seeing you again soon!
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewstrategic location
nothing
Thank you for staying with us and sharing your amazing review with us. We are glad to know that you have taken advantage of our convenient location during your stay in Hong Kong. We look forward to seeing you again soon!