Reviews of Pentahotel Hong Kong, Tuen Mun 4 stars
6 Tsun Wen Road, Tuen Mun, Tuen Mun District, Hong Kong, Hong Kong
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe location for easy access to shops and restaurants. Only 20 mins from airport by taxi .
I often stay in this hotel but this time my room was unusually cold . There seemed to be a problem with the Aircon and even when I set the temperature to 28 c it was freezing so I had to turn the AC off .
Dear guest, Thank you for your feedback! We’re glad you enjoy the convenient location and often choose to stay with us. We apologize for the issue with the air conditioning during your visit. Your comfort is important to us, and we will address this matter with our maintenance team. We look forward to welcoming you back soon! Best regards, Ken Chan Room Division Manager
Dear guest, Thank you for your feedback! We’re glad you enjoy the convenient location and often choose to stay with us. We apologize for the issue with the air conditioning during your visit. Your comfort is important to us, and we will ad… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewSo conveniently located to the MTR and V City Mall. Clean and great AC ! Attentive staff. Pool table was a nice feature too.
Nothing
Dear guest, Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed our convenient location, cleanliness, and attentive staff. It's great to know you appreciated the pool table as well! We look forward to welcoming you back soon! Best regards, Ken Chan Room Division Manager
Dear guest, Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed our convenient location, cleanliness, and attentive staff. It's great to know you appreciated the pool table as well! We look forward to welcoming y… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewAll is good we love to stay again & Again.Thanku so much 🙏
Nothing
Dear Guest, Thank you for your exceptional feedback! We're thrilled to hear that you loved your stay and look forward to welcoming you back again and again. Your satisfaction means the world to us! Best regards, Ken Chan Room Division Manager
Dear Guest, Thank you for your exceptional feedback! We're thrilled to hear that you loved your stay and look forward to welcoming you back again and again. Your satisfaction means the world to us! Best regards, Ken Chan Room Division Ma… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGood Location ,convenience transportation.
The design of shower room , should have a door or curtain stopping water splash outside.
Dear Guest, Thank you for your wonderful feedback! We're glad to hear you enjoyed the location and convenience of transportation. We look forward to welcoming you back! Best regards, Ken Chan Room Division Manager
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewExcellent location and large rooms
Dear Guest, Thank you for your wonderful feedback! We're thrilled to hear that we are your favorite hotel in Hong Kong and that you appreciate our excellent location and spacious rooms. We look forward to welcoming you back soon! Best regards, Ken Chan Room Division Manager
Dear Guest, Thank you for your wonderful feedback! We're thrilled to hear that we are your favorite hotel in Hong Kong and that you appreciate our excellent location and spacious rooms. We look forward to welcoming you back soon! Best reg… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewWecwere just on a night stopover to go to the airport but the room was clean. Staff were exceedingly helpful in organising early morning calls and taxis. can't fault it.
Dear Guest, Thank you for your exceptional feedback! We're thrilled to hear that you found the room clean and our staff helpful. We appreciate your kind words and hope to welcome you back for a longer stay in the future! Best regards, Ken Chan Room Division Manager
Dear Guest, Thank you for your exceptional feedback! We're thrilled to hear that you found the room clean and our staff helpful. We appreciate your kind words and hope to welcome you back for a longer stay in the future! Best regards, Ke… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewVery good
Dear Guest, Thank you for your exceptional feedback! We’re glad to hear you had a very good experience. We look forward to welcoming you back soon! Best regards, Ken Chan Room Division Manager
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in May 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in June 2025
Verified reviewI have stayed twice now at this place. The rooms are spacious, big bathrooms and overall not bad. And it has a good gym
Just a bit far from city center. Too bad at night the aircon kinda feels less cool.
Dear Guest, Thank you for your feedback and for staying with us twice! We're glad to hear you enjoyed the spacious rooms, large bathrooms, and our gym facilities. We appreciate your comments regarding the distance from the city center. We hope to welcome you back soon! Best regards, Ken Chan Room Division Manager
Dear Guest, Thank you for your feedback and for staying with us twice! We're glad to hear you enjoyed the spacious rooms, large bathrooms, and our gym facilities. We appreciate your comments regarding the distance from the city center. We… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewChecked-in after our flight and the room as clean, comfy and very inviting. The waterfall showerhead was just simply divine. This was a 20 minute drive from the airport so very easily accessible.
Can't think of anything.
Dear Guest, Thank you for your wonderful feedback! We're thrilled to hear that you found your room clean, comfy, and inviting. It's great to know you appreciated our location's accessibility. We hope to welcome you back soon for another restful stay! Best regards, Ken Chan Room Division Manager
Dear Guest, Thank you for your wonderful feedback! We're thrilled to hear that you found your room clean, comfy, and inviting. It's great to know you appreciated our location's accessibility. We hope to welcome you back soon for another r… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewSecond time I have stayed here. Cheap and clean hotel with a great location for Tuen Mun
Dear Guest, Thank you for your continued support! We're delighted to hear that you enjoyed your second stay with us and appreciated our value and location in Tuen Mun. We look forward to welcoming you back again! Best regards, Ken Chan Room Division Manager
Dear Guest, Thank you for your continued support! We're delighted to hear that you enjoyed your second stay with us and appreciated our value and location in Tuen Mun. We look forward to welcoming you back again! Best regards, Ken Chan … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReally nice, clean with modern industrial style and large family room especially for our 2 teenage kids. In which the location is ideal and within walking distance to the heart of downtown.
Nothing to unlike!
Dear Guest, Thank you for your heartfelt feedback! We're thrilled to hear that you appreciated our service and the care from our manager. It's wonderful to know that your family enjoyed the spacious room and modern decor. We look forward to welcoming you back on your next visit! Best regards, **Ken Chan** Room Division Manager
Dear Guest, Thank you for your heartfelt feedback! We're thrilled to hear that you appreciated our service and the care from our manager. It's wonderful to know that your family enjoyed the spacious room and modern decor. We look forward … Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe staff were incredibly polite and helpful. Location, next to Tuen Mun MTR and V-City, is perfect for travel, shopping and dining. Rooms were spotless. Free WiFi was reliable & fast.
Dear Guest, Thank you for your fantastic feedback! We’re thrilled to hear that you found our location ideal and our staff helpful and polite. It’s great to know you enjoyed the cleanliness of the rooms and that our free WiFi met your needs. We appreciate your kind words and hope to welcome you back for another wonderful stay soon! Best regards, Ken Chan Room Division Manager
Dear Guest, Thank you for your fantastic feedback! We’re thrilled to hear that you found our location ideal and our staff helpful and polite. It’s great to know you enjoyed the cleanliness of the rooms and that our free WiFi met your needs… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewIt had a really cool feel and rooms a good size.
The bed cushions were terrible. Flat as a pancake. So uncomfortable to sleep on.
Dear Guest, Thank you for your feedback! We’re glad to hear you enjoyed the ambiance and spaciousness of the rooms. However, we regret for the discomfort caused by the bed cushions. Your comments are valuable, and we will address this issue to improve our guests' experience. We hope to welcome you back for a more comfortable stay! Best regards, Ken Chan Room Division Manager
Dear Guest, Thank you for your feedback! We’re glad to hear you enjoyed the ambiance and spaciousness of the rooms. However, we regret for the discomfort caused by the bed cushions. Your comments are valuable, and we will address this issu… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewIt was spacious, clean and modern.
The light switches took some getting used to.
Dear guest, Thank you for your positive feedback! We're glad to hear that our hotel met your needs. We hope to welcome you back for another enjoyable stay! Best regards, Ken Chan Room Division Manager
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewNear to Ho Tin light rail and Tuen Mun station
Dear Guest, Thank you for your feedback! It’s great to hear that you found Penta very good and conveniently located near Ho Tin Light Rail and Tuen Mun Station. Your insights are valuable, and we look forward to welcoming you back in the future! Best regards, Ken Chan Room Division Manager
Dear Guest, Thank you for your feedback! It’s great to hear that you found Penta very good and conveniently located near Ho Tin Light Rail and Tuen Mun Station. Your insights are valuable, and we look forward to welcoming you back in the fu… Show more
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewClosed to MTR, shopping mall and HK Airport
The pillow too soft and do not have microwave
Dear Guest, Thank you for your feedback! We're glad to hear that you enjoyed the great location near the MTR, shopping mall, and Hong Kong Airport. We appreciate your comments about the pillows and the absence of a microwave; we will take them into consideration for future improvements. We look forward to welcoming you back! Best regards, Ken Chan Room Division Manager
Dear Guest, Thank you for your feedback! We're glad to hear that you enjoyed the great location near the MTR, shopping mall, and Hong Kong Airport. We appreciate your comments about the pillows and the absence of a microwave; we will take t… Show more