Reviews of Melbourne Hostel 24 HOUR RECEPTION Block D &E 10th floor 1 stars
Flat E1, 10/F, Block E, Chungking Mansion, 40 Nathan Road, Tsim Sha Tsui, Kowloon, Yau Tsim Mong District, Hong Kong, Hong Kong
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewNo good. Management is worst never go to this hostel
Thank you very much to stay in our hostel, actually hong Kong is most expensive city, sometimes travellers spent more money but they don't know the price, of Hong Kong,,, Sometimes customers think this country is as cheap as other countries., we have budget hostel, not 5 star hotel. our hostel on best location in cheaper prices for budget travellers.
Thank you very much to stay in our hostel, actually hong Kong is most expensive city, sometimes travellers spent more money but they don't know the price, of Hong Kong,,, Sometimes customers think this country is as cheap as other countries… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in May 2025
Verified reviewConvenient to get here directly from the airport. Welcoming and helpful staff. Always possible to extend stay without checking out. Rooms are clean, quiet, and lots of food options on the ground floor. Always happy to come back here and its nice when they remember you :)
Thank you for stayed in our hotel. we'll hope you will come again. we look forward for your friends ,families of friends to stay with us.
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewLong
Long
Thank you for stayed in our hotel. we'll hope you will come again. we look forward for your friends ,families of friends to stay with us.
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewAte Dona and the staffs were accommodating
No wifi for 2 days. Heater not working. Noisy
Thank you for stayed in our hotel. next time we'll improve.
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewLocation
They checked out our room even we are paid full when I’m backed 9th June night room door is not opening anymore luckily I have my number working for call. I call the number showing in the call, they asked us to come over at building B luckily we siding went there as they are in same building E. What a poor communication with the Indian who attend my call. We just went to 10 flr bldg E and they are there ???? What a nightmare they checked out our room and we are tired we have stuffs. A very unprofessional people 😡😡😡😡😡
Thank you for stayed in our hotel. next time we'll improve.we have budget hostel, not 5 star hotel. our hostel on best location in cheaper prices for budget travellers.
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewHavent used the room because we’ve booked another room first but the site says its unavailable so we booked another one but they charged us for the other aswell. Called them to explain and they it wasnt their fault and could do nothing about it and they were from the same company. Every room they have has a different place and address but belongs to the same company. So we payed double for 1 room. As i can say the other room was dirty, smelled bad, no hot water to take shower, tv doesnt work, no batteries in remote control, airco was making very loud noises. It was a bad experience
PLEASE NOTE YOU HAVE 2 TWIN ROOM BOOKING ON BUDGET HOSTEL AND MELBOURNE HOSTEL , 248 HKD , A NIGHT , WE UPGRADE TO FAMILY ROOM , 1604 , GOOD ROOM ., FREE WIFI , HOTWATER SHOWER, BED TO SLEEP , STILL WRITING BAD , AIRCON AND HOT WATER IS WORKING NORMAL ,
PLEASE NOTE YOU HAVE 2 TWIN ROOM BOOKING ON BUDGET HOSTEL AND MELBOURNE HOSTEL , 248 HKD , A NIGHT , WE UPGRADE TO FAMILY ROOM , 1604 , GOOD ROOM ., FREE WIFI , HOTWATER SHOWER, BED TO SLEEP , STILL WRITING BAD , AIRCON AND HOT WATER … Show more
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewReviewed: 22 January 2025 · Stayed in January 2025
Verified reviewLocation is good. Just a walking distance to Avenue of Stars, Kowloon Mosque/Islamic Center, Kowloon Park, Victoria Harbor Piers and nearby malls.
1. I booked for Melbourne Hostels but when I arrived, they allocated me a room named Germany Hostel at 6th Level. The explained that both and others (23 of them) are under same management. No sure about their level of quality. But I have attached here the photos of advertised room vs real room. 2. My room, as you can see no so clean and tidy. Shower was not working for hot water (but they managed to settle it on the 2nd day), exhaust fan in the toilet was not working (I got flu and sore throat during my stay). Towel I have requested few times before they gave finally. 3. A long queue to use elevator sometimes. From Germany Hostel there was no going up, just go down. I have used staircase few times to go down and go up to management office at level 10th (to borrow iron and for checkout). 4. Booking.com should consider to remove this kind of establishment since their advertisement is too much misleading.
Thank you for stayed in our hotel. next time we'll improve.
Reviewed: 22 January 2025 · Stayed in January 2025
Verified reviewLocation is good. Just a walking distance to Avenue of Stars, Kowloon Mosque/Islamic Center, Kowloon Park, Victoria Harbor Piers and nearby malls.
1. I booked for Melbourne Hostels but when I arrived, they allocated me a room name Germany Hostel at 6th Level. The explained that both and others (23 of them) are under same management. No sure about their level of quality. But I have attached here the photos of advertised room vs real room. 2. My room, as you can see no so clean and tidy. Shower was not working for hot water (but they managed to settle it on the 2nd day), exhaust fan in the toilet was not working (I got flu and sore throat during my stay). Towel I have requested few times before they gave finally. 3. A long queue to use elevator sometimes. From Germany Hostel there was no going up, just go down. I have used staircase few times to go down and go up to management office at level 10th (to borrow iron and for checkout). 4. Booking.com should consider to remove this kind of establishment since their advertisement is too much misleading.
Thank you for stayed in our hotel. next time we'll improve.
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewI can't believe booking sponsors this property because it's an absolute dump. They have a policy of no refund because everyone would want one.
Not having to traverse through a third world ghetto to get to the room
Thank you for stayed in our hotel. Next time we'll improve.
Reviewed: 23 October 2024 · Stayed in October 2024
Verified reviewvery clean
Thank you for stayed in our hotel. Next time we'll improve. we'll hope you will come again. we look forward for your friends ,families of friends to stay with us.
Reviewed: 7 April 2024 · Stayed in February 2024
Verified reviewReviewed: 25 November 2023 · Stayed in November 2023
Verified reviewReviewed: 27 March 2023 · Stayed in March 2023
Verified reviewNothing
Worst place I've ever been to. Authorities should close this place down, super unhygienic, bed bugs and cockroaches everywhere, no common space, ugly building, lift always full, I walked up and down 10 floors. This place is a big scam, don't waste your time and money. Rooms are crammed and there is stuff everywhere from random people who don't even live there. Stay safe!
thnx for stying with us
Reviewed: 27 January 2023 · Stayed in January 2023
Verified review