Reviews of Manhattan Guesthouse 1 stars

Doesn’t look like the pictures, has a bad smell, really small and not comfortable

The only thing that I liked was the location as it is very convenient.

I'm not very picky with accommodations and it's not my first time staying at a guesthouse in Chungking Mansions but this by far is the worst. The only good thing about the property is the location. We booked at Manhattan Guesthouse but were placed in another guesthouse (Payless Guesthouse I think) in a different block where a lot more people were staying at so elevators always had long lines. It was a bit difficult to check in since we did not see an office or a counter. We had to call the office through the phone. In the room, only 1 towel was provided. I'm not sure if the toiletries were usable, it seems like these were just left by a previous guest in the bathroom. Bathroom was horrible, we can't even close the sliding door properly so it was a bit open when we used it. Even the toilet seemed a bit wobbly. The photos are very different from the room that we were placed in. There are a lot of better properties with the same price range. Please choose another one when you book.

Rooms are clean , they are very friendly and helpful. If you need anything they provide you right away. I will definitely stay here again.

The location is great

The wash room’s door is bad

I will Send Email 15 Days Before From Booking.com Application ..But Till Today No Any kind of Response.... So I cant Stay in This Hotel...

Nothing

I don't like place.. not at all good

For the price, the small space was understandable.

We got harassed by men in the market below, and we didn’t receive much support from the owner. We had to leave a few days early and find somewhere else to stay, when we asked if we could get a possible refund for these few days that we missed due to the reasoning of harassment the only response we received was “no” and there was no profesional response. We read the reviews and the responses from the owner to the reviews were unprofessional and many unnecessary comments were being made towards others feedback, which highlights the unprofessional nature of the company. The code to our hallway was printed outside the door, meaning that technically anyone could have entered our hallway, making us feel unsafe. When we first arrived, reception was not open (we came at a reasonable time) and we had to call them for them to come and help us out, and we felt stressed trying to figure out if we were even in the right spot. The location is inside the market, where the behaviour of men was very much dangerous. There isn’t enough signs or support to find the elevator to get to the apartment. The name of Manhattan guesthouse is nowhere to be seen downstairs on the signs. They seem to have two company names under the same company in the same section of apartments which is super confusing. We also had stains, hairs and lots of dust in our room, which means it has not been properly cleaned. Not all staff could speak English properly and it was hard to communicate and understand each other. When we first checked in, we were confused on how things worked and had to re-ask as we didn’t recurve clear instructions. When we informed the owner about the harassment and even a partial refund, we were ignored several times and got a response of “no.” It was a very difficult stay, and we could not stay there any longer. Had to leave after 2 nights.

This room is so Small.

Lady was very kind, central location, facilities are ok. Good value for Hong Kong.

A/C is a bit loud.

Good

Good service

good for 1, if your picky then the place is not for you.

no complain, its decent.

These rooms are like many of the others in this location, minimum everything but very good price for HongKong and good location for shopping and travelling. It is also next door to Khyber pass mess Indian restaurant, very good food in ok environment.

The room was not cleaned, a dirty towel for a footmat outside the washroom and old sospbon bathroom floor indicated that it had not been mopped out properly. No towel was provided, but I could have stepped outside and got one if it had mattered enough.

Nothing!

So filthy

They have mentioned in descriptions about providing electric kettle but they didn’t provide it. I couldn’t cook rice, so I was hungry for whole night. As I’m pure vegetarian, I can’t have food in a non vega restaurant. Moreover AC was not working and a very bad smell was there in room and toilet. Cleanliness was not upto the mark… totally horrible experience…

The staff is very helpful and nice. If you just need the place to sleep, this is an excellent choice with the air conditioner and toilet inside.

It was challenging to find the location since it is inside crowded building

Clean Room

None

Nuthing

To much small room and booking.com says its 16 square meter big room My guest house was booked at another place in another building and he was roaming in different rooms and anywhere at different places. And elsewhere on the second floor they provided me with a useless room.

Accessible, near to mtr, bus stations, restaurant.

Very accommodating staff