Reviews of Hotel Madera Hong Kong 4 stars
1 Cheong Lok Street, Jordan, Yau Tsim Mong District, Hong Kong, Hong Kong
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGreat location 2 min walk to Jordan station
Stain on towels. Room and lift lobby lights too dim.
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewGreat location, very close to Kowloon High-Speed Rail Station. What’s especially impressive is that the room is truly spacious — a rare find in this area!
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewClean,big,good location
Dear Guest, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Dear Guest, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreci… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe bathroom was huge with a nice tub but no hook to hang your towels. The location is great, just 5mins from Jordan MTR. Bus-stop outside Kowloon church offered express bus A22 to airport in 40mins. It was cheap and convenient. Many food options nearby even late night.
Front desk informed us that we got an upgrade at check-in. Quite unsettling once I stepped out of the lift. The corridor was short and partition off. Inside the room, the wooden floor was visibly spoilt and dented especially the area right outside the bathroom. Neither the bed nor pillows is comfortable. The pull-down blinds were rolled up high with nothing for us to pull it down.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewService is good
No
Dear guest, Thank you for sparing your precious time to share your feedback. We are sorry to hear that we failed to meet your expectation on this occasion and would like to extend our most sincere apologies for the disappointing experience. Your feedback is extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary improvements. We sincerely hope to welcome you back and offer you a most pleasant experience next time. Yours sincerely, Fiona Wong Front Office Manager
Dear guest, Thank you for sparing your precious time to share your feedback. We are sorry to hear that we failed to meet your expectation on this occasion and would like to extend our most sincere apologies for the disappointing experienc… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewLocation
Staff should have been more attentive
Dear Nicola, Thank you for sparing your precious time to share your feedback. Your feedback is extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary improvements. We sincerely hope to welcome you back and offer you a most pleasant experience next time. Yours sincerely, Fiona Wong Front Office Manage
Dear Nicola, Thank you for sparing your precious time to share your feedback. Your feedback is extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary … Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewThe location was great. The staff were very accommodating.
The gym facilities were very poor and outdated. I expected them to be better. The room was clean generally but a bit dusty. The water temperature in the shower was not hot enough.
Dear Patrick, Thank you for sparing your precious time to share your feedback. Your feedback is extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary improvements. We sincerely hope to welcome you back and offer you a most pleasant experience next time. Yours sincerely, Fiona Wong Front Office Manage
Dear Patrick, Thank you for sparing your precious time to share your feedback. Your feedback is extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewPrime location; easy access to public transport and various eating outlets. Also very helpful and friendly staff who resolved some technical problems in the room even in the middle of the night. Thank you!
The only minus point was the screeching sound made by the chair in the room each time one sits or gets up. Perhaps padding some rubber stoppers may lessen the screeching noise on the floor made by the chair.
Dear Frank, Thank you for sparing your precious time to share your feedback. Your feedback is extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary improvements. We sincerely hope to welcome you back and offer you a most pleasant experience next time. Yours sincerely, Fiona Wong Front Office Manage
Dear Frank, Thank you for sparing your precious time to share your feedback. Your feedback is extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary i… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewClean
Dear Guest, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Dear Guest, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciat… Show more
Reviewed: 13 June 2025 · Stayed in May 2025
Verified reviewGreat location, just a couple minutes walk to Jordan MTR. Lots of eateries within walking distance. Though the building looked old on the outside, the room was modern with a spacious bathroom. The water pressure for the overhead shower was fantastic!
Dear Mui Ieng, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Dear Mui Ieng, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much apprec… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewFriendly and helpful staffs, hotel location excellent, very near to bus station and MTR station, many restaurants and shops around, room was spacious clean, definitely will stay again next trip.
Nothing.
Dear Kam Leong, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Dear Kam Leong, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appre… Show more
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewStaff are very helpful and service mind is excellent.
Dear Suttipong, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Dear Suttipong, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appre… Show more
Reviewed: 1 June 2025 · Stayed in June 2025
Verified reviewGood hotel, wonderful rooftop terrace, very good rooms. All very good.
Dear Werner, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Dear Werner, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much apprecia… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewBuilding is a bit old, curtains and floor were somewhat dirty. The comforter on the bed was dirty too and the bed was a bit stiff.
Dear Guest, Thank you for sparing your precious time to share your feedback. Your feedback is extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary improvements. We sincerely hope to welcome you back and offer you a most pleasant experience next time. Yours sincerely, Fiona Wong Front Office Manage
Dear Guest, Thank you for sparing your precious time to share your feedback. Your feedback is extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary i… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in April 2025
Verified reviewPerfect location, near to metro and bus stop to airport. Lovely comfy bed. Friendly staff.
N/a
Dear Karen, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Dear Karen, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciat… Show more
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewit was clean enough but some areas weren't clean.
Dear Xue En, Thank you for sparing your precious time to share your feedback. Your feedback is extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary improvements. We sincerely hope to welcome you back and offer you a most pleasant experience next time. Yours sincerely, Fiona Wong Front Office Manager
Dear Xue En, Thank you for sparing your precious time to share your feedback. Your feedback is extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary … Show more
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewIt is very close to subway and the night market
Dear Ross Stover, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Dear Ross Stover, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much app… Show more
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewThe staff were very friendly and helpful. When arrived we had issues with our app payment and they offered us cash to pay the taxi which was a great help. The room was spacious and clean. A bonus the first lot of the minibar was on the house.
The pillows were very uncomfortable.
Dear Sasha, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Dear Sasha, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciat… Show more