Reviews of Hotel ICON 5 stars
17 Science Museum Road, Yau Tsim Mong District, Hong Kong, Hong Kong
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewNice room with a great view. Very quiet. Blackout curtains. Although mattress was a little firm. Good gym facilities. Nice pool. Excellent location 5 minute walk to Metro station and short walk to restaurants and museums.
The wait for the lift was a little long at times
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewExcellent hotel
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewEverything, fab hotel, great room and excellent pool
Nothing
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewRoom is good for the price & free refill mini bar is genius. Filtered water is great too!
The location is a tad far from the main areas.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe view from the pool and the bedroom was the highlight of Hong Kong. Loved watching the 8 pm light show from the room. The staff were very friendly and helpful. Nothing seemed a problem.
Dear Jeanette, Thank you so much for taking the time to share your wonderful review. We are thrilled to hear that you had a delightful stay. Your feedback means a lot to us and we look forward to welcoming you back in the very near future! Yours Sincerely, Hotel ICON
Dear Jeanette, Thank you so much for taking the time to share your wonderful review. We are thrilled to hear that you had a delightful stay. Your feedback means a lot to us and we look forward to welcoming you back in the very near future… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in June 2025
Verified reviewFor me, this was the best city hotel I have ever stayed in.
Dear Sufyaan, Thank you so much for taking the time to share your wonderful review. We are overjoyed to learn that you had a memorable stay. Your feedback serves as a tremendous boost for us and we look forward to welcoming you again in the very near future! Yours Sincerely, Hotel ICON
Dear Sufyaan, Thank you so much for taking the time to share your wonderful review. We are overjoyed to learn that you had a memorable stay. Your feedback serves as a tremendous boost for us and we look forward to welcoming you again in t… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewConveniently located between 2 subway stations, clean rooms, nice staff. Definitively a good alternative to stay in HK for business or leisure.
Dear Marcelo, Thank you so much for taking the time to share your lovely review. It brings us immense joy to know that you had a fantastic experience during your stay. Your kind words motivate us and we eagerly await your next visit! Yours Sincerely, Hotel ICON
Dear Marcelo, Thank you so much for taking the time to share your lovely review. It brings us immense joy to know that you had a fantastic experience during your stay. Your kind words motivate us and we eagerly await your next visit! Your… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewClean and good location
One of the staff members at the bar in the lobby was rude, but it’s not a big deal. Just felt unwelcome.
Dear Victoria, Thank you for taking the time to share your feedback with us. We are pleased to know that you had an overall pleasant stay yet we regret that certain aspects of the stay did not meet up to expectations. Rest assured, you comments have been shared with the team as part of our ongoing efforts to enhance the guest experience. We hope to have the opportunity to welcome you back for a more seamless and enjoyable stay. Yours Sincerely, Hotel ICON
Dear Victoria, Thank you for taking the time to share your feedback with us. We are pleased to know that you had an overall pleasant stay yet we regret that certain aspects of the stay did not meet up to expectations. Rest assured, you co… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in June 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewView from our room was amazing. The pool was really nice. Attentive and kind housekeeping staff.
Dear Natalie, Thank you so much for taking the time to share your wonderful review. We are thrilled to hear that you had a delightful stay. Your feedback means a lot to us and we look forward to welcoming you back in the very near future! Yours Sincerely, Hotel ICON
Dear Natalie, Thank you so much for taking the time to share your wonderful review. We are thrilled to hear that you had a delightful stay. Your feedback means a lot to us and we look forward to welcoming you back in the very near future! … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewBreakfast : nice variety ; food was a bit dry ( mainly in the chinese section ) Room : excellent and posh design , clean , very envt friendly Pool : nice view , water was clean , good opening hour
Lift: Bit too dark and cold Staff : 1) Cleaning Lady in the female changing room was quite rude , she grabbed my towel ( while I was trying to look for a place to discards my towel) , she showed lots of anger while she was cleaning the floor. In UK/ Japan, people will greet and say hi to the customer. Check in : Lady at the reception could be more polite, she was very annoyed when I asked her some questions about my credit card Dine in / room service : the gentleman rushed into my room and left in a bad mood , all I said was ' thank you ' I felt quite a lot of staffs in the hotel need to work on communication skills, it is a shame as the hotel was beautiful and posh . we are there to relax hence will be nice to have a polite , friendly vibe .
Dear Ruth, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that the experience did not meet expectations. Your feedback is of immense value to us as it enables us to constantly monitor the service quality. Please rest assured that your feedback has been shared with concern teams for further review and improvements. We hope that this incident has not marred your overall impression of Hotel ICON and we look forward for the opportunity to welcome you back in the future. Yours Sincerely, Hotel ICON
Dear Ruth, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that the experience did not meet expectations. Your feedback is of immense value to us as it enables us to constantly monitor the service … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewA fantastic hotel to stay in not far from resturants and station. A great free mini bar that gets topped up every day. Good comfortable beds. The staff was very helpful and welcoming. The pool area is good as well. Also there is a room to relax if you get there early for you to have a coffee and rest up. The breakfast spread was amazing and lots of good quality and options. Its was expensive but I would pay the price.
Nothing.
Dear Lisa C, Thank you so much for taking the time to share your wonderful review. We are overjoyed to learn that you had a memorable stay. Your feedback serves as a tremendous boost for us and we look forward to welcoming you again in the very near future! Yours Sincerely, Hotel ICON
Dear Lisa C, Thank you so much for taking the time to share your wonderful review. We are overjoyed to learn that you had a memorable stay. Your feedback serves as a tremendous boost for us and we look forward to welcoming you again in the… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewGreat facilities and spacious room
The bathroom smell bad sometimes
Dear Ms. Jia Lin, Thank you for your feedback and we are glad to hear you enjoyed our facilities and found the room was spacious. On a sperate note, please accept our apologies for the occasional smell in the bathroom, we will take such concerns seriously and will investigate the issue to ensure it is resolved. Again, please keep in touch with us if you have any questions, our team in Hotel Icon is always happy to assist with! Best Regards, Hotel Icon Team
Dear Ms. Jia Lin, Thank you for your feedback and we are glad to hear you enjoyed our facilities and found the room was spacious. On a sperate note, please accept our apologies for the occasional smell in the bathroom, we will take such … Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewSuite80 is really nice. It is worth the price
Dear Ed06, Thank you so much for taking the time to share your wonderful review. We are thrilled to hear that you had a delightful stay. Your feedback means a lot to us and we look forward to welcoming you back in the very near future! Yours Sincerely, Hotel ICON
Dear Ed06, Thank you so much for taking the time to share your wonderful review. We are thrilled to hear that you had a delightful stay. Your feedback means a lot to us and we look forward to welcoming you back in the very near future! Yo… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified review