Reviews of Ibis Hong Kong Central & Sheung Wan 3 stars
No. 28 Des Voeux Road West, Hong Kong, Hong Kong
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewSuited our needs
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe room was clean. They always provide clean towels and tissues everyday. The breakfast was good! They helped us booked a taxi going back to the airport. The room was not to small and too big.
Nothing much!
Reviewed: 26 August 2025 · Stayed in June 2025
Verified reviewLocation, early and early check in by staff, room was clean and as described
Nothing
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe Hotel Ibis Hong Kong is in a very good place, you fiind everything you want there, very close the Restaurant, Shop, Tram, Metro, Fery and more and more. The breakfast at the Hotel is a bufet, but is a very nice food, I love it I recommend, and the staff from Ibis Hotel is very friendly, all my respect! I recommend and for sure I will be back again I love that place and I will back again
You have all my respect! You do a very good job and that is enough for me! Excelent!
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewClose to MTR and easy to call a taxi
WiFi could be used only 1 device. Breakfast taste was average
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewCentral location
Drainage needs improvement
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewrooms are clean
Breakfast buffet not that much i. e. don't have fried rice omelet
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewI liked the location.
None
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBreakfast does not offer many options and ending time of breakfast is too early, 9 am
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in June 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewLocation
The room key doesn’t work most of the time
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified revieweven though the outside temperature was high we had some trouble sleeping in the room because it was cold and somehow had the feeling the whole room is wet
Dear guest, Thank you for your feedback. It is regrettable to read about your recent experience. The air conditioner in the room is adjustable and has an individual temperature control allowing you to adjust it to your needs. If there is problem regarding the air-conditioner during your stay, please feel free to contact us for assistance or we do air purifier and dehumidifier for guests in order to make the stay more comfortable. Thank you again for your comments. We hope to have another chance to provide you with a more pleasant experience in the future. Kind Regards, Simone Hansen
Dear guest, Thank you for your feedback. It is regrettable to read about your recent experience. The air conditioner in the room is adjustable and has an individual temperature control allowing you to adjust it to your needs. If there is … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewClean
The water drain was not good in the bathroom.
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewI don’t like this hotel at all. The breakfast and the restaurant staff were good — the only positive part of my stay here.
I knew I shouldn’t expect too much from hotels of this chain, and I chose it because of the price, but to be honest, it was even worse than I had prepared myself for. First of all, the room was tiny and dirty. No disposable toothbrush or toothpaste, no universal socket, etc. The AC was so noisy it felt like being inside an atomic station. There was zero noise isolation — every time a neighbor’s door closed, it was a loud bang that woke us up at night. There was a crazy mess with the lifts: long queues for the elevator during rush hour, and some elevators didn’t go directly to the building’s exit — you had to change on the 5th floor like in a subway. I could list the shortcomings for a long time. Simply, I do not recommend it at all if you don’t want your stay in Hong Kong to turn into a nightmare.
Dear Narmin, Thank you for taking the time to share your experience. We are grateful that you are satisfied with the breakfast and staff. Being an economy hotel in Hong Kong, our standard room size is 17sqm, so we apologise if this did not meet your expectation. Our housekeeping team has been informed about the cleanliness issue you have raised to ensure the standards are maintained. The arrangement of the amenities is due to government regulations on disposable plastic products, however, we have embraced this change in order to ensure that our hotel is operating more sustainably. The Hotel no longer places single-use amenities, such as bottled water, toothbrushes, cotton buds, etc. in rooms. We encourage guests to join us in these sustainability efforts by traveling with reusable daily necessities. I understand that it can be inconvenient, and there are nearby shops and vending machines available for your needs. Universal adaptors can be borrowed from the Front Office. Please do not hesitate to contact our staff for sending one to your room. I regret that the noise from the air conditioning and neighbouring rooms disturbed your comfort. Please feel free to ask our staff for assistance and we will be happy to provide assistance or assist you to move rooms if the situation is unsolved. I apologise for the inconvenience you experienced with our elevator system. While it is designed for higher efficiency, allowing a maximum of three intermediate stops to reduce wait times, we understand that peak hours can lead to full capacity and longer waits. We also recognize that interchanging lifts on the 5th floor can be inconvenient due to the building's design constraints. We will review the level directory to provide clearer guidance on which lifts serve specific floors. Thank you for your understanding. Once again, we are sorry for the unpleasant experience you had. We strive to provide the best service at the best price and I hope you will consider giving us another chance in the future. Kind Regards, Simone Hansen
Dear Narmin, Thank you for taking the time to share your experience. We are grateful that you are satisfied with the breakfast and staff. Being an economy hotel in Hong Kong, our standard room size is 17sqm, so we apologise if this did n… Show more