Reviews of Hong Kong Gold Coast Hotel 5 stars
No. 1 Castle Peak Road, Castle Peak Bay, Tuen Mun District, Hong Kong, Hong Kong
Loading
Guests also reviewed these properties:
Göttingen, Germany
Rhens, Germany
Vienna, Austria
Lisbon, Portugal
Nový Jáchymov, Czech Republic
Domaszék, Hungary
Secunda, South Africa
Tolyatti, Russia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe pool was relaxing and spacious compared to other hotels with the same price. The lobby was beautiful. Front staff and housekeeping were friendly and accommodating. Golden Beach is only a few minutes walk from the hotel. Nice for a morning stroll.
The air-conditioner didn't make the room cold. There was no ventilation in the bathroom. Room decor and TV were outdated. The public areas were pretty but felt kind of stale after some time.
Dear Kyla, Thank you for sharing your feedback. We appreciate your kind words about our relaxing pool, beautiful lobby, and friendly staff. We are glad you enjoyed the proximity to Golden Beach for your morning stroll. However, we sincerely apologize for the issues you experienced with the air conditioning, bathroom ventilation, and room decor. Your comments are invaluable and we will address these concerns to improve our guest experience. We hope to welcome you back in the future for a more enjoyable stay. Sincerely, Juergen Director of Rooms
Dear Kyla, Thank you for sharing your feedback. We appreciate your kind words about our relaxing pool, beautiful lobby, and friendly staff. We are glad you enjoyed the proximity to Golden Beach for your morning stroll. However, we sincere… Show more
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewLocation
Kids activities
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewI thought the rooms were really spacious and exceeded my expectations in terms of quality. The staff were very friendly. The buffet was fantastic.
The pool facilitueswere lovely but it was annoying they close for cleaning for one hour during the day.
Dear Valued Guest, Thank you for your review! I am glad to hear that you found the rooms spacious and of high quality and that our staff were friendly along with the fantastic buffet. We apologize for the inconvenience of the pool closing for cleaning for one hour during the day, this is done to ensure safety and hygiene. Your feedback is invaluable to us and we look forward to welcoming you again! Sincerely, Juergen Director of Rooms
Dear Valued Guest, Thank you for your review! I am glad to hear that you found the rooms spacious and of high quality and that our staff were friendly along with the fantastic buffet. We apologize for the inconvenience of the pool closing … Show more
Reviewed: 22 July 2025 · Stayed in April 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe staff were so friendly and kind. Max at the front desk helped make my stay great!
A bit far from the airport.
Dear Mancl, Thank you for your feedback! I am delighted to hear that our staff, especially Max at the front desk, he made your stay enjoyable. Regarding the location, we understand it's a bit far from the airport, but many guests choose us for our unique setting which offers a peaceful environment to relax and unwind. We hope to welcome you back for another great stay! Sincerely, Juergen Director of Rooms
Dear Mancl, Thank you for your feedback! I am delighted to hear that our staff, especially Max at the front desk, he made your stay enjoyable. Regarding the location, we understand it's a bit far from the airport, but many guests choose u… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewNice hotel. Had everything we needed. Marina is a 5 minute walk from hotel with lots of good restaurants and a MacDonalds for the kids.
Dear Chris, Thank you for your review ! I am glad to hear that you found our hotel to meet your needs and enjoyed the convenient location near the marina, along with the variety of nearby restaurants. We look forward to welcoming you back and providing you with an even better experience! Sincerely, Juergen Director of Rooms
Dear Chris, Thank you for your review ! I am glad to hear that you found our hotel to meet your needs and enjoyed the convenient location near the marina, along with the variety of nearby restaurants. We look forward to welcoming you bac… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewThe pool closes at 11am for one hour
Dear Gavin John Thank you for your feedback regarding the pool hours. We understand that the pool closing at 11am for one hour may be inconvenient. Please know that this time is essential for us to provide cleaning services, ensuring a hygienic and safe environment for all our guests. We prioritize the well-being of our guests and want to maintain the highest standards of cleanliness. We appreciate your understanding and we look forward to serving you again. Sincerely, Juergen Director of Rooms
Dear Gavin John Thank you for your feedback regarding the pool hours. We understand that the pool closing at 11am for one hour may be inconvenient. Please know that this time is essential for us to provide cleaning services, ensuring a hy… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewI like it has some activities for the kids, like the train and sharp house.
The train period is only 3-4pm. It’s kind of short.
Dear Lai Kei Peggy, Thank you for your review! I am thrilled to hear that you and your kids enjoyed the activities, like the train and playhouse. We strive to create a fun environment for families, and your feedback motivates us to keep improving. We hope to welcome you back soon! Sincerely, Juergen Director of Rooms
Dear Lai Kei Peggy, Thank you for your review! I am thrilled to hear that you and your kids enjoyed the activities, like the train and playhouse. We strive to create a fun environment for families, and your feedback motivates us to keep i… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewRooms are big and spacious. Swimming pool is great - kids spent the entire stay in there. Staff were excellent and went out of their way to make sure we had a great stay. This is a perfect staycation for anyone living in HK. We definitely felt like we were on a holiday away from home!
Beds and pillows were a bit uncomfortable.
Dear Tiffany, Thank you for your wonderful rating! I am thrilled to hear that you found the rooms spacious and that your kids enjoyed the swimming pool. It is fantastic to know our staff made a positive impact on your stay. We strive to create a getaway experience for our guests, and I am glad you felt like you were on holiday. We look forward to welcoming you back for another enjoyable staycation! Sincerely, Juergen Director of Rooms
Dear Tiffany, Thank you for your wonderful rating! I am thrilled to hear that you found the rooms spacious and that your kids enjoyed the swimming pool. It is fantastic to know our staff made a positive impact on your stay. We strive to cr… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewEverything about the property was fabulous. The buffet the views the surroundings just absolutely perfect.
Dear Brian, Thank you for your wonderful rating! We are thrilled to hear that you enjoyed everything about our property, from the buffet to the stunning views and surroundings. We look forward to welcoming you back for another fabulous experience! Sincerely, Juergen Director of Rooms
Dear Brian, Thank you for your wonderful rating! We are thrilled to hear that you enjoyed everything about our property, from the buffet to the stunning views and surroundings. We look forward to welcoming you back for another fabulous ex… Show more
Reviewed: 3 July 2025 · Stayed in May 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewRoom is modernly refurbished and lots of space. Air conditioning is nice. Superb sea view.
Bath tub needs refurbishment. Buffet restaurant staff were not very friendly and professional.
Dear Tin Hang, Thank you for your wonderful 4.5* review! I am thrilled to hear that you enjoyed the modern refurbishment, spacious room and superb sea view. We appreciate your feedback regarding the bathtub and the staff in the buffet restaurant. We will address these concerns to enhance our guest experience. We hope to welcome you back for an even better stay in the future! Sincerely, Juergen Director of Rooms
Dear Tin Hang, Thank you for your wonderful 4.5* review! I am thrilled to hear that you enjoyed the modern refurbishment, spacious room and superb sea view. We appreciate your feedback regarding the bathtub and the staff in the buffet re… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewBeautiful hotel inside and the grounds around the water were stunning.
Room we booked was NOT what we got. Balcony was covered in weeds and there was no outdoor furniture, nothing like the photo's. The ocean view advertised was really a view of the carpark,
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewThe location is the main reason I chose this hotel, just for a one-night stay, price is decent, view is very good.
Room and facility is not that clean - dirty spots on the carpet.
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewGreat buffet breakfast options & extremely clean and tidy. Great location!
The gym could have had a wider variety of equipment, but a small issue since most are there to vacation :)
Reviewed: 2 June 2025 · Stayed in April 2025
Verified reviewPerfect location for my trip - only across the road from where we were working. Breakfast was good and hotel staff all seemed friendly. View from the balcony was nice.
The property was nice, however, could do with an update. Was clean enough but could have been cleaner!
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewPool was lovely and perfect for kids and also loved the kids playground - probably one of the most modern playgrounds I've seen in HK. All the kids amenities and grounds in general were really great. The two restaurants were yum - the Yue for dim sum and Blue Lagoon for general food with really great with lovely staff. Coffee shop pop-up was also a real win! Normally hotel coffee is not good - but this was great.
Calling this hotel a 5 star hotel is a huge huge stretch. A lot of inexplicable rules for the pool - No food and drink by the pool is not something I've ever heard of in HK or otherwise, really kills the vibe / and puts pause on coming back. Closing the pool for an hour over lunch is also very strange and not standard - it also doesn't open until 9am, which is too late. The beds are also SUPER hard - it was like sleeping on a hard floor with a cushion on top - needs new mattresses or decent mattress toppers. Also there are weeds everywhere in all the gardens particuarly, around the rooms with balconies - seems easy enough just to pull out.
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewAmazing view, fantastic buffet dinner, and nice and close to the airport
I have trouble even thinking of something but pillows were not super comfy
Reviewed: 27 May 2025 · Stayed in April 2025
Verified reviewReviewed: 22 May 2025 · Stayed in April 2025
Verified reviewFriendly staff, room was clean, beautiful location