They did not inform timely that the rate of extending my stay will depend on the daily fluctuations if the marketplace, therefore, it happened to be twice as much. Which was truly disappointing and I had to leave right away. Also, they did not inform on time the shuttle stop place, so I had to reach the hotel by taxi, which costed me 1/2 of my stay. They did inform the shuttle schedule to the city, after I arrived.

Cleanliness, friendly staff. Easy booking.

Stayed in August 2025

the corridors had a weird smell not the rooms just the corridors

Great location very safe at night they have a lovel coffee shop in the lobby, the room walls were soundproof i couldnt hear any street or adjacent room noises.

Stayed in June 2025

I needed a cork screw for a bottle of wine. Whilst going to my friends room I met the Executive Housekeeper so I asked him. A minute after I arrived at my friend's room he knock on the door to inquire if we needed glasses. 5 minutes later he arrived with a wine waiter, corkscrew and 4 wine glasses. Such service. I did ask for his name but I have forgotten, please pass on my thanks again

Stayed in August 2025

Out of the three nights I stayed here, the safe for two nights didn’t work and need to be fixed. Otherwise all good.

Modern and spacious room with a nice swimming pool. Great service and friendly personnel especially Marcus who is very accommodating and professional at check in.

Stayed in July 2025

Room and toilet are quite small

Its loction is great

Stayed in July 2025

Buffet and food prices way over the top......forced you to seek more affordable meals elsewhere

Small room no open access to windows BUT comfortable

Stayed in August 2025

Nothing

Front Desk service

Stayed in July 2025

Not too bad.

Just so...

Stayed in July 2025

Staff felt a bit impersonal and rushed. Breakfast not included.

Stayed in July 2025

Location. Away from bus and mtr

Yes

Stayed in July 2025

Couldn't find the gym, or it wasn't open.

Quiet room, non-smoking, good restaurant

Stayed in July 2025

The glitch in the TV HBO. More info about amenities and the discount should be given while checking in.

The room service the staff. Very fast and efficient. Nice room. Attentive staff. Clean and tidy, everything smells good and wonderful. Swimming was fun.

Stayed in July 2025

Low bed height.

Breakfast was good.

Stayed in June 2025

Nothing

Modern clean, well priced

Stayed in June 2025

The breakfast area is too cold, need a coat to eat.

Helped a lot with my questions.

Stayed in June 2025

I hope that the communication leading up to our stay was more clear and prompt. Given the language barrier, we had miscommunications in regards to payment as I did not own the credit card used for pre-authorisation, as well as they did not accept debit cards as payment. I was trying to arrange cash payment instead for our full duration of stay when we arrived at the property. Although they did honor my request in the end, it was quite frustrating to keep going back and forth via private messages and getting lost in translation amidst the conversation.

It was very easy to locate the property given that it was close to multiple bus stops coming from the international airport. The location of the property itself was great as it was walking distance from a 7/11 convenience store and that it had several food stalls/shops that were nearby. The room was very spacious given that Hong Kong is known to be an expensive city and that real estate is very scarce. The beds were very comfy and we had the best sleep after a long day of exploring Hong Kong. The rooms are always kept clean when we requested room service for cleaning.

Stayed in March 2025

theys till need to pay me back my money

everything was okay, only the air conditioning was very loud

Stayed in June 2025

Restaurant

Nice hotel

Stayed in June 2025

Reception was tricky, had difficulty getting the two si gle beds we needed

Pool area

Stayed in May 2025

The only note worthy thing was that the shower stall had some mold on the caulking. It wasn't extremely noticable, but visible. Unfortunately, the humidity in the environment is not conducive to this issue even though they provide you with a dehumidifier.

The hotel was great, friendly staff, especially the room cleaning. Our room was cleaned daily, towels replaced and the bed made even though we didn't put the sign out. The water pressure was phenomenal and the food was decent.

Stayed in May 2025

Room for improvement is there are only 2 plugs for chargers , if only more sockets are provided No cutlery provided in the room : only 2 tea cups. Kinda strange to us ! Complimentary teabags are opened ! Dare not try !

Although location is not central but can be access by bus/MTR , a lot of restaurants and supermarkets convenient stores near by, value for money , hotel facilities like the pool and gymn restaurants are great, quiet stay , staff very friendly check in and out super fast !

Stayed in May 2025

Nothing really

Staff very friendly and helpful. Hotel very clean and comfortable. Would stay there again and bring family next time

Stayed in May 2025

Nothing

Good location about 7 minutes to the nearest train station. Lots of eateries near and a 24 HR launderette across the road. Lovely swimming pool, staff were helpful, the hotel was clean, I will definitely go there again.

Stayed in April 2025

The location is a bit far from MTR startion

It’s clean

Stayed in May 2025