Reviews of Hotel YX Lai Chi Kok 4 stars
42A Wing Hong Street, Cheung Sha Wan, Sham Shui Po District, Hong Kong, Hong Kong
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Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe location
The surrounding area
Dear Guest, Thank you for choosing to stay at our hotel and for taking the time to share your experience. We highly value the feedback from every guest, as your opinions are crucial for our continuous improvement in service quality. Regarding the location you mentioned, our hotel is indeed situated in the city center, offering convenient transportation and a full range of surrounding facilities, making it easy for you to explore the city. We understand that each guest has different needs, and if you have any questions about the surrounding area or require further suggestions, our front desk team is always happy to assist you. Thank you once again for your feedback. We look forward to serving you again in the near future and providing you with an even better stay experience. Wishing you safe travels! Sincerely, Hotel Customer Service Manager
Dear Guest, Thank you for choosing to stay at our hotel and for taking the time to share your experience. We highly value the feedback from every guest, as your opinions are crucial for our continuous improvement in service quality. Regardi… Show more
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewClean and new. Friendly personnel if you need help.
Very very small room. No chairs to sit. Need to sit on bed. Almost no space to walk. Nearby a lot of dirty car garages. 10 minute walk to MTR.
Thank you for sharing your recent experience at our hotel. We’re glad to hear you found our team friendly and helpful. We appreciate your comments about the room size and we have taken note of your preferences. Our team will recommend you a larger room upon your next visit as we understand the importance of comfort and space during your stay. We hope to welcome you back in the future, where we can provide an even better experience.
Thank you for sharing your recent experience at our hotel. We’re glad to hear you found our team friendly and helpful. We appreciate your comments about the room size and we have taken note of your preferences. Our team will recommend you … Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewThank you for taking the time to share your experience with us! We truly value your feedback and are sorry to hear that you did not experience the level of comfort we strive to provide. We understand that a comfortable environment is essential for all our guests. Please rest assured that we are continuously working to improve the comfort of our rooms, including the bedding and amenities, to ensure that every guest enjoys a relaxing and pleasant stay. If you choose to visit us again in the future, we look forward to providing you with an even more comfortable environment and better service. Your suggestions are greatly appreciated, and we hope to welcome you back soon!
Thank you for taking the time to share your experience with us! We truly value your feedback and are sorry to hear that you did not experience the level of comfort we strive to provide. We understand that a comfortable environment is essen… Show more
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewThe staff is very kind. When I asked about a room temperature , they put an extra blanket and heater in the room. There isn’t a laundry in the hotel. But the coin laundry is near the hotel.If you ask it at the reception desk, you can get a map.
Nothing specially
Thank you for your kind words and feedback regarding your recent stay! We’re thrilled to hear that our staff provided you with excellent service and responded promptly to your request for extra blankets and a heater. Ensuring our guests are comfortable is a top priority for us. We appreciate your understanding regarding the laundry situation. Indeed, while we do not have an on-site laundry facility, we’re glad to know that our reception team was able to assist you with directions to the nearby coin laundry. Your suggestion about providing maps is very helpful and we will continue to ensure that our guests have the information they need during their stay. Thank you once again for your feedback! We hope to welcome you back in the future. If there’s anything more we can do to enhance your experience, please don’t hesitate to let us know.
Thank you for your kind words and feedback regarding your recent stay! We’re thrilled to hear that our staff provided you with excellent service and responded promptly to your request for extra blankets and a heater. Ensuring our guests are… Show more
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 3 December 2024 · Stayed in November 2024
Verified reviewThe room was comfy
Not so many restaurants around
Thank you so much for your satisfactory feedback! It's nice to know that you enjoyed a comfortable stay and felt the warmth of your room. Every comment of yours is extremely valuable to us. If there are other areas that need to be improved or there are any suggestions, please feel free to let us know. Looking forward to welcoming you again in the near future to create a more perfect stay experience for you!
Thank you so much for your satisfactory feedback! It's nice to know that you enjoyed a comfortable stay and felt the warmth of your room. Every comment of yours is extremely valuable to us. If there are other areas that need to be impro… Show more