Room too small

Staff friendly

Stayed in July 2025

staff misunderstood my question and directed me to go a huge round to the mall when there was a side gate closer to it. the room also had a “damp” smell.

booked this for an event so the location was superb. clean room and serve it’s purpose for me.

Stayed in July 2025

A bit distant from other areas but a good shuttle to the shops and train. A few Dorsett hotels do make sure you go to the right one, our bad.

Very new and clean. Very good staff

Stayed in July 2025

Family room size really small. Like 3 star room:( The cleanless of room not prefect. Shower has hair :((

New hotel with five star lobby, service, staff. Excellent food with many choises. Nice infinity pool at rooftop. Nearby brand new mall with many shops and restaurants. Great shuttle bus service to Airside and Kai Tak mtr station.

Stayed in July 2025

so far nothing. Will pay attention more next time.

Its a new hotel, clean, small gym,... good for layover

Stayed in July 2025

The pillows were too soft.

The room was clean and comfortable. Good location for visiting Kai Tak Stadium

Stayed in July 2025

Twins and 3 Twins bed room too small and no space open suitcases

New

Stayed in July 2025

Nothing , we like a place a bit away from the crowd so this place is perfect. If you want to be in the center then this hotel is not for you..

Staff were so friendly, they prepare the room for our anniversary and they gave my daughter a little dorsett teddy bear. It was so nice gesture from them. Place is clean, new and comfortable.

Stayed in June 2025

Wish there is clearer direction from mtr station how to get to the hotel, and if possible have an exit gate open closer to the mtr side. (The second floor gate is so far from the hotel most of my family and friends had hard time finding it when they come to hotel and visit). It was so confusing and a lot of going around before we get to the entrance. Wish there is coin laundry facilities somewhere in hotel. Wish basic amenities are included. Wish the shuttle bus can run till later

The breakfast and restaurant are nice. The staff are all friendly. Room is clean. Love the pool, it would be great if there is umbrella, it's burning hot in summer.

Stayed in June 2025

Convenience store not very accessible, not much food nearby at night

Room was clean and nice to stay. Very near the stadium, perfect for concert

Stayed in May 2025

Washroom is too small

It’s nice to take free shuttle bus from the hotel to Airside shopping mall

Stayed in June 2025

Location not as close to train station but suit my needs.

Stayed in May 2025

The time slot for the swimming pool is too short , also we arrived a little too earlier and they didn’t want us to go to our room until 3 pm

I really like it ! A little small but good , good breakfast also the swimming pool super ! And the mall next to it !

Stayed in May 2025

Staff so friendly and always ready to take care of us. One of the best staff teams I have found. New hotel, good environment, lots of dining options around and even not being too close to MTR, has a shuttle with regular connection to it.

Stayed in April 2025

There are not enough signages to show the way on 15/F (to bar or pool). The layout of rooftop pool is strange. If one doesn't want to get wet, he/she needs to pass through the back of house area. There is not even a proper space for towels nor umbrella. The bathroom in family room is too small.

The location is excellent. The staffs are nice and helpful. The view at rooftop pool and bar is stunning.

Stayed in April 2025

The rooms are so very small.

Stayed in April 2025

A new hotel, clean but lacks some services. No room service, not much tourist information, rooms are really only adequate for two people. We were sold one room for 4 people, omg it was unbearable, we had to climb over suitcases to get into bed. However the next morning upon my complaining they gave us two rooms for the same price.

Stayed in March 2025

Breakfast was not up to standard. Meats were cold. No variety. No free toiletries . No bathrobe in room. Fridge was empty.

Stayed in March 2025

The staff were lovely

Stayed in March 2025

rooms are a bit small

excellent location - right next to the stadium

Stayed in March 2025

Only one restaurant open with Spanish twist But poor menu and lack of choice. Cooked breakfast food only look warm. Cocktail bar on 15th floor was great.

Stayed in March 2025

Request guest services waiting time too long.

Thanks for the birthday cake and balloon!

Stayed in March 2025

Food was high2 priced

Nice new facility. I We liked the shuttle idea

Stayed in February 2025

We stayed at Dorsett for the first time and had a great overall experience. The hospitality was exceptional, and we truly appreciated their attentiveness. As vegetarians, we were pleasantly surprised that they catered to our dietary needs, even though we hadn’t informed them in advance. Everything about our stay was wonderful, except for the location. We initially thought it was in the central Kowloon area, but it turned out to be quite far, though they do offer shuttle services. If location isn’t a primary concern, it’s definitely a great place to stay. Plus, it's a newly opened property, launched in September 2024.

Stayed in February 2025