Location worked for us but a bit far from central Kowloon.

Breakfast was excellent; rooms are spacious and clean; cozy feel

Stayed in July 2025

Nothing to dislike about the hotel.

Location was very convenient, and the room decor was exceptional.

Stayed in August 2025

Location

Stunning hotel with friendly helpful staff.

Stayed in June 2025

The buffet breakfast was underwhelming. The staff at breakfast was not friendly. There were little bugs flying around the bread. The fruit was not good and the milk served with cereal was warm and had a sour smell. The glasses all had fingerprints on them. The music played in lobby and elevators were very annoying! Location was far from many attractions.

The staff was welcoming and helpful. Derek, the concierge, went above and beyond for us. He made our stay so much more enjoyable. The bed and pillows were very comfortable. There are three malls surrounding the hotel with shops and restaurants.

Stayed in July 2025

No bottle of water provided. Have to pay 10$

Comfort and breakfast, good wifi.

Stayed in July 2025

What we don’t like: 1- Upon arrival , no one helps with luggage while we paid for service charge. 2- Front office staffs aren’t very helpful with guests like explain hotel facilities and times 3-

What we like: 1- Location is very good and attached to mall 2- Room size is perfect 3- Cleaning is good

Stayed in June 2025

Nothing to say

The metro station and shopping mall was at just down the hotel. The breakfast was elaborated and had a multiple food options. The rooms were clean & big in size compared to other part of Hong Kong

Stayed in May 2025

Great location if you have meeting in Kowloon east, clean and good quality hotel

Stayed in May 2025

Great and spacious room, located next to MTR station. Friendly staff and wonderful breakfast buffet. Would for sure stay here again.

Stayed in April 2025

Proximity to MTR station and shopping mall

Stayed in June 2025

Excellent staff at the Concierge, reception, cleaning and swimming pool. Service is prompt and professional.

Stayed in June 2025

Everything was perfect, maybe my only minor comment would be to have more choice of English-language TV channels in the room…

I had a great 4-night stay in this hotel: Great location, city center and HKUST very easy to reach by MTR, shopping malls and restaurants directly accessible from the hotel, very nice hotel staff, large room with nice view on Tseung Kwan O center, exceptional swimming pool, diverse breakfast buffet with an incredible fruit choice, I really enjoyed the stay and will certainly come back!

Stayed in June 2025

The room is big and comfortable. Housekeeping did a good job. The front desk staff were untrained in their communication skills. Made a complaint and got an apology from the guest service. Paid around HKD830 per night per room, which is not bad for the quality of the facilities and the size of the room in Hong Kong.

Stayed in May 2025

Closed to restaurants and subway.

Stayed in May 2025

The room was too, too humid almost marginally be acceptable. I had experience that HK hotels got such trouble during the humid seasons.

The hotel was good in terms of staff, clean, tidy, and location. Breakfast was excellent !

Stayed in May 2025

The toilet turned smelly from the second week of our stay. Requested a staff to come in and help clean it, that staff only slightly wiped it and did not seem like to help.

The conceige team was super friendly and helpful. Even we did not need luggage services, they always helped with opening doors/loading or unloading taxi

Stayed in April 2025

They need to put some tissue boxes in bedroom too. Every time I need tissue I had to go to the bathroom. That was bit annoying.

Loved our stay at Crown. Nice and clean room. Beautiful view. Breakfast Buffet was good but Dinner buffet had hardly any options for vegetarians, but upon request they made pasta and fried rice for me. Pasta was super delicious.

Stayed in April 2025

Airco was loud and no automated sunshades at the windows.

Clean, large room, great view, nice swimming pool.

Stayed in May 2025

Lifts should be organised to run separately for higher and lower floors or even,/odd levels. It stopped at every floors during busy morning hours. Literally we have to wait for more than 10 mins to get into a lift.

Exceptional Customer Service by staff at the reception, restaurant, room service and concierge. Convenient location with MTR right next door.

Stayed in April 2025

Toilet had a slight urine smell

Location

Stayed in May 2025

Quite expensive for a place not on Central Island.

Good breakfast with lots of options. The rooms are spacious, and we could get connecting rooms with the kids. The hotel is conveniently located near a mall and the subway. You can also walk to the waterfront restaurants.

Stayed in April 2025

Aircon. It got warm every night and there was no way we could adjust the room temperature.

Location which is just above the MTR station and bus depot. There are many malls connected and you can find whatever one needs. Love the rooms and the cleanliness! There is a water dispenser to have warm/hot water. Breakfast had good variety of various cuisines and food quality was good. There was smoked salmon for breakfast too

Stayed in May 2025

None

Great facilities

Stayed in April 2025

Would appreciate bottled water, at least 1 or 2 in the fridge as well. Understand the hotel stated that the tap water was drink-safe but if we didn't have our own water boiler, it is quite undesirable to drink direct from the tap.

We were actually very near the MTR, which was important as I'm bringing my elderly parents around and needed to be accessible whenever possible. That said, it is situated away from the main travel areas so changing of transport is required. On days we took taxi, there's a staff standing by who would help with that, so much appreciated. The room had a comfortable and large bed - we added an extra bed, which slotted in nicely at the side. The view was of the garden below, which unfortunately we hadn't had the chance to go for a walk - it looked nice though! Our booking came with breakfast and it was relatively decent, with dim sum, noodle, congee sections for those who want a quick taste of Hong Kong, though it wasn't anything spectacular. Staff was able to reply promptly whenever asked and most could speak either a bit of Mandarin or English, so communication was not a big issue. It is also close to several malls, so last-minute shopping and grabbing a bite is pretty convenient.

Stayed in April 2025