Reviews of ALVA HOTEL BY ROYAL 5 stars
1 Yuen Hong Street, Sha Tin District, Hong Kong, Hong Kong
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe staff were nice, the hotel was lovely and the pool outstanding
The location- it was a little away from the centre.
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewClean room Good room size Good facilities
A bit far away from train station
Dear robocat, Thank you for your valuable comment. ALVA HOTEL BY ROYAL is strategically located in Shatin with high accessibility by rail and other public transportation. Besides, complimentary shuttle bus services will be provided for guests to connect the Shek Mun Station as well as New Town Plaza in Shatin. Hotel is situated along the picturesque Shing Mun River and brings new energy to the area with unique balance of modern living and holistic wellbeing. Welcome to visit hotel website for further information about shuttle bus schedule. Thank you once again for sharing your experience, and we are look forward to welcoming you back for another enjoyable stay. Sincerely, Leo Lai General Manager ALVA HOTEL BY ROYAL
Dear robocat, Thank you for your valuable comment. ALVA HOTEL BY ROYAL is strategically located in Shatin with high accessibility by rail and other public transportation. Besides, complimentary shuttle bus services will be provided for gu… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe tea cup was not really clean
Dear KU YUK LIN, Thank you for sharing your review. Kindly allow us to apologize for the inconvenience caused by the flaws of your accommodation experience. Our team has investigated the mentioned situation and has implemented solutions working with related departments. We look forward to having the honor of serving you again soon! Sincerely, Leo Lai General Manager ALVA HOTEL BY ROYAL
Dear KU YUK LIN, Thank you for sharing your review. Kindly allow us to apologize for the inconvenience caused by the flaws of your accommodation experience. Our team has investigated the mentioned situation and has implemented solutions wo… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewClean and convenient and close to MTR station and bus station just out outside the hotel that takes you directly to and from the airport.
Dear kelevi, Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience. We look forward to the pleasure of welcoming you back in the near future. Sincerely, Leo Lai General Manager ALVA HOTEL BY ROYAL
Dear kelevi, Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience. We look forward to the pleasure of welcoming y… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe location was perfect very peaceful and clean! very accessible to the MTR and buses. Staffs are approachable very easy to communicate with, all speaks english.
So far nothing!
Dear Russel, Thank you for your valuable comment. ALVA HOTEL BY ROYAL is strategically located in Shatin with high accessibility by rail and other public transportation. Besides, complimentary shuttle bus services will be provided for guests to connect the Shek Mun Station as well as New Town Plaza in Shatin. Hotel is situated along the picturesque Shing Mun River and brings new energy to the area with unique balance of modern living and holistic wellbeing. Welcome to visit hotel website for further information about shuttle bus schedule. Thank you once again for sharing your experience, and we are look forward to welcoming you back for another enjoyable stay. Sincerely, Leo Lai General Manager ALVA HOTEL BY ROYAL
Dear Russel, Thank you for your valuable comment. ALVA HOTEL BY ROYAL is strategically located in Shatin with high accessibility by rail and other public transportation. Besides, complimentary shuttle bus services will be provided for gue… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewI really enjoyed my stay in ALVA. The location is convenient and surrounded by greenery, a calm spot away from the buzzing city centre. Although it is a bit further away from the centre, it is very close to the station and easily can get into town within half an hour. The staff in ALVA are friendly and welcoming. I also really like the simplicity of the hotel, not overly, unnecessarily grand, instead it is cosy, warm and has a home feel. I would recommend this hotel to anyone!
Dear SLG, Thank you for sharing your impressions with us, following your recent stay at ALVA HOTEL BY ROYAL. We are delighted that overall you were pleased with the location and that you were satisfied with the guest room. We look forward to welcoming you to back again in the near future. Yours sincerely Leo Lai General Manager ALVA HOTEL BY ROYAL
Dear SLG, Thank you for sharing your impressions with us, following your recent stay at ALVA HOTEL BY ROYAL. We are delighted that overall you were pleased with the location and that you were satisfied with the guest room. We look forward… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThis hotel was comfortable and very clean! The room was pleasant, the air conditioning worked well, and all in all, everything went very smoothly. I had a good stay here.
The hotel is near a bus stop and there is a convenience store right downstairs, and two MTR stations about an eight-ten minute walk away, but otherwise there isn't a ton in the immediate vicinity. The location worked well for me but those visiting Hong Kong for general tourism might wish to choose somewhere more central.
Dear Anonymous, Thank you for your valuable comment. ALVA HOTEL BY ROYAL is strategically located in Shatin with high accessibility by rail and other public transportation. Besides, complimentary shuttle bus services will be provided for guests to connect the Shek Mun Station as well as New Town Plaza in Shatin. Hotel is situated along the picturesque Shing Mun River and brings new energy to the area with unique balance of modern living and holistic wellbeing. Welcome to visit hotel website for further information about shuttle bus schedule. Thank you once again for sharing your experience, and we are look forward to welcoming you back for another enjoyable stay. Sincerely, Leo Lai General Manager ALVA HOTEL BY ROYAL
Dear Anonymous, Thank you for your valuable comment. ALVA HOTEL BY ROYAL is strategically located in Shatin with high accessibility by rail and other public transportation. Besides, complimentary shuttle bus services will be provided for … Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewRoom is comfortable and the hotel is pretty close to two railway stations
Dear Rosado González, Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience. We look forward to the pleasure of welcoming you back in the near future. Sincerely, Leo Lai General Manager ALVA HOTEL BY ROYAL
Dear Rosado González, Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience. We look forward to the pleasure of we… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewRoom is big and clean
Pillows are not that comfy
Dear Chui, Thank you for sharing your review. Kindly allow us to apologize for the inconvenience caused by the flaws of your accommodation experience. Our team has investigated the mentioned situation and has implemented solutions working with related departments. We look forward to having the honor of serving you again soon! Sincerely, Leo Lai General Manager ALVA HOTEL BY ROYAL
Dear Chui, Thank you for sharing your review. Kindly allow us to apologize for the inconvenience caused by the flaws of your accommodation experience. Our team has investigated the mentioned situation and has implemented solutions working … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewClean, friendly hotel. Great services and close to transport
None
Dear Danny, Many thanks for sharing your amazing review on the platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience. We look forward to the pleasure of welcoming you back in the near future. Sincerely, Leo Lai General Manager ALVA HOTEL BY ROYAL
Dear Danny, Many thanks for sharing your amazing review on the platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience. We look forward to the pleasure of w… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe hotel is quite new. The gym and swimming pool are nice. Though it's not at the city center but it offers a shuttle bus service. Food delivery can deliver to the hotel, so it's convenient too if you don't want to dine out.
The quality of the breakfast is so so.
Dear Avab, Thank you for sharing your review. Kindly allow us to apologize for the inconvenience caused by the flaws of your dining experience. Our team has investigated the mentioned situation and has implemented solutions working with related departments. We look forward to having the honor of serving you again soon! Sincerely, Leo Lai General Manager ALVA HOTEL BY ROYAL
Dear Avab, Thank you for sharing your review. Kindly allow us to apologize for the inconvenience caused by the flaws of your dining experience. Our team has investigated the mentioned situation and has implemented solutions working with re… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewCheck in and check out was easy
Dear Richard, Many thanks for sharing your amazing review on the platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience. We look forward to the pleasure of welcoming you back in the near future. Sincerely, Leo Lai General Manager ALVA HOTEL BY ROYAL
Dear Richard, Many thanks for sharing your amazing review on the platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience. We look forward to the pleasure of… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified review