The location- it was a little away from the centre.

The staff were nice, the hotel was lovely and the pool outstanding

Stayed in August 2025

A bit far away from train station

Clean room Good room size Good facilities

Stayed in July 2025

The tea cup was not really clean

Stayed in August 2025

Clean and convenient and close to MTR station and bus station just out outside the hotel that takes you directly to and from the airport.

Stayed in August 2025

So far nothing!

The location was perfect very peaceful and clean! very accessible to the MTR and buses. Staffs are approachable very easy to communicate with, all speaks english.

Stayed in August 2025

I really enjoyed my stay in ALVA. The location is convenient and surrounded by greenery, a calm spot away from the buzzing city centre. Although it is a bit further away from the centre, it is very close to the station and easily can get into town within half an hour. The staff in ALVA are friendly and welcoming. I also really like the simplicity of the hotel, not overly, unnecessarily grand, instead it is cosy, warm and has a home feel. I would recommend this hotel to anyone!

Stayed in August 2025

Room is comfortable and the hotel is pretty close to two railway stations

Stayed in August 2025

Pillows are not that comfy

Room is big and clean

Stayed in August 2025

None

Clean, friendly hotel. Great services and close to transport

Stayed in July 2025

The quality of the breakfast is so so.

The hotel is quite new. The gym and swimming pool are nice. Though it's not at the city center but it offers a shuttle bus service. Food delivery can deliver to the hotel, so it's convenient too if you don't want to dine out.

Stayed in July 2025

Check in and check out was easy

Stayed in June 2025

No hdmi connection to tv There are no water bottles. To save plastic, they have a water machine, but I only drink chilled water, so I would have to ho to the machine several times.

Clean and tidy rooms

Stayed in June 2025

The breakfast could be added with room rate, also request for more vegetarian selection in buffet Bathrooms need more hooks for clothes, shower cap should be made available upon request at no extra charge.

Comfy beds, quiet environment, cleanliness, bathroom space, towels, helpful and friendly staff

Stayed in July 2025

Distance from main attractions/ good restaurants.

The property is located in a quiet neighborhood and it’s quite a sight to watch the city at night. There is a bus from the airport that leaves you at the entrance of the hotel. Hotel has a shuttle to the nearest metro station which made trips to Kowloon very convenient. As a designer I really appreciated the simple clean yet functional design of the room, spacious by HK standards. The air quality was reasonably good as this is something we can hardly gauge from photos. Their commitment to sustainability is evident from the water fountain installed on each floor, the way cutlery/ towels/ mini bar items are made available. Honestly this was the most fuss free hotel experience I have had. Loved the view towards the river though this wasn’t an option I had chosen while booking. Hope the rooms remain as clean with good air quality in the years to come. Thanks for this experience!

Stayed in July 2025

Excellent facilities, view. 5 star hotel. Definately one of the best

Stayed in July 2025

The hotel is modern and clean. Nice and friendly staff

Stayed in June 2025

Great Hotel..Great Staff.The breakfast was very good.Highly recommend for anyone to stay.

Stayed in June 2025

It’s quite far out from main tourist sites, but nicely located near hiking routes and Sai Kung.

New hotel, great gym and swimming pool facilities, loved that there’s a water fountain on each floor to minimise plastic waste. Very convenient from the airport with a direct bus, and 7 Eleven downstairs. Great sized rooms with modern amenities.

Stayed in June 2025

Good value, very comfortable, about 8 mins walk from the MTR.

Stayed in June 2025

Good , clean and comfortable!

Stayed in June 2025

Nothing

Clean and friendly

Stayed in May 2025

Property was really close by public transportation and the staff was very helpful. The room was very spacious and fantastic design to make you feel home

Stayed in April 2025

The only thing that made it very awkward and unprofessional was the check in counter lady. I tried to check in with my Macau ID and she refused and said this is Hong Kong. All this years every hotel ive always checked in with my Macau ID. She straight up did not care to check or care I tried explaining and she just replied well this is Hong Kong… Maybe its a new system im not aware of or the hotel policy but she did not explain anything else. Luckyly I had my passport

Clean, good value, comfortable Good soundproof and good dark room Spacious for hk standards

Stayed in May 2025

Accessibility was great, very close to City One station.

Stayed in June 2025