Reviews of Hyatt Regency Guam 4 stars
1155 Pale San Vitores Road, Tamuning, 96913 Tumon, Guam
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe staff were very accommodating. I felt that they really cared about whatever our concerns were.
I wish I was able to stay longer.
Dear Mr. Jim, Thank you so much for your kind words! We're really glad to hear that you felt well taken care of — that means a lot to us. We'll definitely share your feedback with the team. We wish you could’ve stayed longer too, and we hope to welcome you back again soon! Best Regards, Hyatt Regency Guam Team
Dear Mr. Jim, Thank you so much for your kind words! We're really glad to hear that you felt well taken care of — that means a lot to us. We'll definitely share your feedback with the team. We wish you could’ve stayed longer too, an… Show more
Reviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in May 2025
Verified reviewThe pool and the breakfast
The beds weren't queen size.
Dear Ms. Santos, Thank you for taking the time to share your experience with us at Hyatt Regency Guam. We’re glad to hear you enjoyed the pool and breakfast during your stay. However, we regret that the bed size did not meet your expectations, but we understand how important comfort is, and we’ll be sure to share your feedback with our team for future consideration. We appreciate your comments and hope to welcome you back for an even more enjoyable stay. Warm regards, Hyatt Regency Guam Team
Dear Ms. Santos, Thank you for taking the time to share your experience with us at Hyatt Regency Guam. We’re glad to hear you enjoyed the pool and breakfast during your stay. However, we regret that the bed size did not meet your expectatio… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in March 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewIt was as comfortable as home
The food is a bit salty
Dear M/M Flyme, Thank you so much for your kind words — we're delighted to hear that you felt as comfortable as at home. We also truly appreciate your feedback about the food. Your comments help us improve, and we'll be sure to review the seasoning to ensure a better balance. We hope to welcome you back soon! Best Regards, Hyatt Regency Guam Team
Dear M/M Flyme, Thank you so much for your kind words — we're delighted to hear that you felt as comfortable as at home. We also truly appreciate your feedback about the food. Your comments help us improve, and we'll be sure to… Show more
Reviewed: 7 May 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in March 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 11 March 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 February 2025 · Stayed in December 2024
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewThe beach is very close.
Major renovation is must.
Dear M/M Woojin, Thank you for taking the time to share your feedback with us. We truly appreciate your comments about your stay. We’re glad to hear you enjoyed the proximity to the beach—it's definitely one of the highlights of our location! We also value your input regarding the condition of the room. Please rest assured that we are aware of the areas in need of attention, and we are actively working on plans for renovations to improve the guest experience. Your feedback is invaluable in helping us prioritize these updates. We hope to welcome you back soon and provide you with an even better experience. If there’s anything we can assist with in the meantime, please don’t hesitate to let us know. Best regards, Hyatt Regency Team
Dear M/M Woojin, Thank you for taking the time to share your feedback with us. We truly appreciate your comments about your stay. We’re glad to hear you enjoyed the proximity to the beach—it's definitely one of the highlights of o… Show more
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewReviewed: 30 January 2025 · Stayed in January 2025
Verified reviewReviewed: 19 January 2025 · Stayed in December 2024
Verified reviewPools great Room size is good
Food choices were limited Buffet got tired after a few days Wasteful gingerbread house in lobby
Dear Ms. Angela, Thank you so much for taking the time to share your feedback. We’re thrilled to hear that you were happy with the size of your room and enjoyed your stay with us. We truly appreciate your comments regarding the buffet options. We understand how important variety is, and we’re sorry to hear that the selection didn’t meet your expectations. Please know that we are constantly reviewing and updating our menu to ensure a more diverse and enjoyable experience for all of our guests. Your feedback is valuable, and we’ll certainly consider it as we make improvements to our offerings. We hope to have the pleasure of welcoming you back and providing you with an even better dining experience in the future. Best Regards, Hyatt Regency Guam Team
Dear Ms. Angela, Thank you so much for taking the time to share your feedback. We’re thrilled to hear that you were happy with the size of your room and enjoyed your stay with us. We truly appreciate your comments regarding the buffet optio… Show more
Reviewed: 1 January 2025 · Stayed in December 2024
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified review