Reviews of VENICE by luxury Atitlan
San pedro la Laguna zona 1, 07018 San Pedro La Laguna, Guatemala
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Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewThe property is conveniently located right near the ship entrance, making it easy to access, and it's situated on the main street.
The unit we stayed in was the last one by the lake, which unfortunately made it quite noisy, with people passing by day and night. While the unit has a locked door, the entrance from the lake side feels quite open and accessible. Also, be aware that the lake is used by local women for washing clothes, and some nudity is possible, which might be uncomfortable for some guests.
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewIt’s a very nice location great for the price
The jacuzzi area is a bit safety hazard. While attempting to turn on the lights at night, I thought I found the correct switch, but instead got electric shocked in the process. Also the property wasn’t very clean when we came
Nice to meet you again, Farah. We hope you're well. Thank you for your comment and for highlighting the excellent location and value of the property! We apologize for what happened with the jacuzzi switch. During check-in, we always inform you that if you have any questions or issues, please contact us immediately. We know how the property works well and are always available to help and avoid these types of situations. Regarding the cleanliness, we also regret that it didn't meet your expectations. We didn't receive any comments about it during your stay; had we known, we would have gladly sent our cleaning team again to leave everything as you expected. We appreciate your honesty, as these details help us continue to improve. We hope to have the opportunity to welcome you again and provide you with an even better experience.
Nice to meet you again, Farah. We hope you're well. Thank you for your comment and for highlighting the excellent location and value of the property! We apologize for what happened with the jacuzzi switch. During check-in, we always inform… Show more
Reviewed: 7 April 2024 · Stayed in March 2024
Verified reviewReviewed: 2 January 2023 · Stayed in December 2022
Verified reviewSpectacular apartment, the facilities are beautiful, the location is excellent, the attention to detail is incredible
Reviewed: 28 November 2022 · Stayed in November 2022
Verified reviewlocation
We had to wait too much for check-out although it was announced hours before. kitchen needs new stove and utensils
Reviewed: 12 November 2022 · Stayed in November 2022
Verified reviewReviewed: 10 November 2022 · Stayed in November 2022
Verified reviewReviewed: 3 November 2022 · Stayed in September 2022
Verified reviewthis place looks exactly like the pictures and the owners were available always to help
the shower floats and the room is kind of humid