Reviews of Hotel Santander Plaza 3 stars
15 Calle 3 -52 Zona 10, Zona 10, 00011 Guatemala, Guatemala
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in May 2025
Verified reviewSuper close to the airport, which was really convenient. The room was clean and spacious, though a little old-school in style. Staff were super friendly, and there were a lot of places to eat and grab coffee nearby. Breakfast was pretty good - just wish there were a few more choices.
It’s a bit outside the historic center, so you’ll need to grab a taxi or hop on a bus to get there.
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewjust good
not really
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewAttention from staff
You can hear noises from the next room
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewThe location is amazing
1. The tub faucet had a leak not possible to have a decent bath 2, the front desk manager Armando Echeverria was very rude at our check in, be carefully with him, the other staff was amazing kindly with everyone
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewClose location to many good Steakhouses.
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewWe stayed one night while traveling back to the US. The bed was comfortable, the room was clean and breakfast was prepared to order. We would definitely stay again.
Reviewed: 3 April 2025 · Stayed in January 2025
Verified reviewThe room was big and comfortable, large living area and kitchen, which looked renovated. The beds were comfortable and the staff were very nice and friendly. The parking was convenient and the location is right near a big shopping mall and relatively safe.
The hotel is a bit dated and the kitchen wasn't as clean as should be, there were ants and the staff brought us insect spray, which helped somewhat. The kitchen had only minimal utensils, we had to ask for extra towels.
Reviewed: 1 April 2025 · Stayed in January 2025
Verified reviewVery spacious rooms andclean facilities, friendly and helpgul staff, great location.
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewOk place, but no lunch box available
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewIt was clean for an older hotel and the front staff were friendly with helping us sort transport to the airport very early in the morning.
Nothing fancy but did the trick for an early departure the next morning. We walked various blocks and as one knows Guatemala city is a large city adn you just have to be savvy.
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewSpacious room. Nice shower. Free airport shuttle. Allowed a dog.
The property is a little dated, but clean.
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewConvenient location, great value
The parking garage was very small
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewI've stayed here before, so no surprises. I like the area and in general the hotel. Staff helpful and kind. Good room service. The road noise was more noticeable this time. I did email the hotel twice in the 2 weeks before my arrival with a question, and received no response.
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewThe room is spacious and the bed comfortable. Nice to have a table with chairs and a window that opens.
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewBreakfast was excellent!!! The shuttle to the airport is a plus. We would stay there next time we visit.
There were construction workers in the area nearby, and the noises began at 7 am
Reviewed: 10 March 2025 · Stayed in March 2025
Verified review