8.5

Reviews of Regis Hotel Spa 3 stars

Calle Santander, 3 Ave 3-47 zona 2, 10010 Panajachel, Guatemala

  • Minelia

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Machado

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
  • Vieceli

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review
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  • Cindy

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Location Very comfy beds

    Non private massage facilities - people walked right up to the curtain drawn area where I was receiving a massage. Do not disturb signs would be helpful. No hot water

  • Edna

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • Amilcar

    Reviewed: 9 July 2025 · Stayed in July 2025

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  • Bev

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    The room was clean & serviced daily, the thermal pools were a bonus & the garden well maintained & a pleasure to spend time identifying tropical plants. We even found a flourishing herb garden.

    The only improvement we would suggest would be an accessible toilet roll holder. Having to rotate 180 degrees to access the toilet paper off the cistern is awkward, to say the least! Well done Regis, we enjoyed our stay.

  • Cubillo

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review
  • Elizabeth

    Reviewed: 29 June 2025 · Stayed in June 2025

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  • Carlos1672

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    COMODA AGRADABLE

  • Eulalia

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review

    I enjoyed my stay, the location is great. I even got a massage. I only stayed for a few nights and since it was a slow season I got to use the small pool by myself it was very relaxing!!

    Nothing

  • Malaysiangypsea

    Reviewed: 30 May 2025 · Stayed in April 2025

    Verified review

    My room is essentially a 'cottage', it's big and has everything. Only lacking was a desk/table :) Overall I like the property, great location and they offer amazing massages.

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  • Meah

    Reviewed: 25 May 2025 · Stayed in May 2025

    Verified review

    Clean, close to dock for easy access to water taxis, beautiful and relaxing hotspring, communicative and kind staff, good breakfast and dinner for a decent price

    Nothing! Would book again and recommend

  • Anna

    Reviewed: 14 May 2025 · Stayed in May 2025

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  • Ana

    Reviewed: 11 May 2025 · Stayed in May 2025

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  • Andy

    Reviewed: 11 May 2025 · Stayed in May 2025

    Verified review

    The staff were very welcoming and attentive. There were some problems with the room (no fan, no bedside lamp) and the Hotel saw to those issues quickly. The hot pools were nice and the grounds are kept in really good condition. Don' be fooled by the restuarant "ambience". It doesn't look that inviting but our experience was that the chef really cares about what comes out of here kitchen - very nice.

    The rooms take a bit of getting used to, and by developed world standards, to call this hotel a "SPA" is probably giving the wrong impression in terms of quality and ammenity. If you can get past first impressions most people who book this hotel will have a nice time and consider it very good value for money.

  • Maximilian

    Reviewed: 5 May 2025 · Stayed in April 2025

    Verified review

    Central Location.

    Very loud bar in front of the property. Room was very basic. Room and property did not really look like on the pictures. However we had a room very close to the entrance and parking lot. Maybe the others rooms are nicer and more quiet.

  • 7.0 Good
    Iván

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review

    The main receptionist and one of the waitresses need to work on their kindness and the treatment of customers. It has happened before, so it's not just a matter of "having a bad day".

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  • Anthony

    Reviewed: 3 May 2025 · Stayed in April 2025

    Verified review
  • 7.0 Good
    Diane

    Reviewed: 29 April 2025 · Stayed in April 2025

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  • Ayala

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review

    Everything! It was beautiful, the staff members were kind, perfect walking distance from everything, comfortable, and clean. We loved the hot spring jacuzzi!

    I liked everything.

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  • Susan

    Reviewed: 25 April 2025 · Stayed in March 2025

    Verified review

    Unusual building with lovely gardens

    Nothing

  • 7.0 Good
    Woody

    Reviewed: 21 April 2025 · Stayed in March 2025

    Verified review
  • Traveler

    Reviewed: 13 April 2025 · Stayed in April 2025

    Verified review

    This really should have been a good hotel, but in reality it was disappointing. First, the check in was unfriendly and uninformative. They didn't tell us anything about the spa facilities, we later discovered for example that the sauna usage costs extra. The room itself is spacious but there's barley any lighting during the day since the windows are very small. And finally, at one of the evenings we wanted to make a cup of tea, we had our own glasses and even our own tea bags, but they said that hot water costs extra. Yes you read that right, hot water costs extra. Even hostels give that for free. Ridiculous service.

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  • Thierry

    Reviewed: 3 April 2025 · Stayed in February 2025

    Verified review
  • Showing 1 - 25

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