Reviews of Mikaso Hotel 3 stars
4 Callejon A I-82 Zona 2, Canton Chuacante, 07018 San Pedro La Laguna, Guatemala
Loading
Guests also reviewed these properties:
Berlin, Germany
Chivay, Peru
Bangor, United States
Puerto Madryn, Argentina
Hebden Bridge, United Kingdom
La Puebla de los Infantes, Spain
Donostia-San Sebastián, Spain
Tequesquitengo, Mexico
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation & great staff.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe rooftop overlooking the lake was amazing, it is located and quiet zone, but nevertheless close to everything.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewLocation by the water was nice
I didn’t realise how far away from the city this place was. I wish I booked somewhere closer
We are located 10 minutes walk from the touristic center or the town center. Most of our guest really enjoy that we are not in the busy and noisy part of town.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe views from communal areas where amazing. Quiet, beautiful gardens. Moved us when we told them about a smelly bathroom. However in hindsight we could have kept plugs in to decrease smell. Loved being able to walk up to restaurant.
Couldn’t open our window as our room was on the building, sewerage area. Most likely could have paid to upgrade room to avoid that.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewToo many cats around the hotel
Ha ha. We love our cats. We love guests that love cats. Some guests come to our hotel because of the reviews that say we have cats. For some strange reason, some people don't like cats. They might pick another hotel, it's ok with us.
Ha ha. We love our cats. We love guests that love cats. Some guests come to our hotel because of the reviews that say we have cats. For some strange reason, some people don't like cats. They might pick another hotel, it's ok with… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe best views of the lake in San Pedro. Very good value for money. Cute cats all around the property.
Rooms were a little tired but given the cost of the hotel it’s not a moan.
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewLove the incredible view, the colonial structure, the quietness.
The bathroom needs some " cariñito " as we said in Spanish. It wasn't 100% clean.
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewAmazing views. Friendly and helpful owner.
The room was hot even with the fan, but I slept fine anyway.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewI loved the hotel and its location: within walking distance of the center yet away from the noise and bustle of the tuk-tuks, nestled in lush, almost jungle-like vegetation right by the lake, surrounded by splendid, colorful, and welcoming restaurants. The affectionate cats and the warm, incredibly kind staff added to the charm. The shared kitchen and fridge were a fantastic idea for a light meal with a cold beer.
The only downside? Amid so much tranquility, some murals filled with blood and violence felt jarring, promoting a rather biased and questionable version of history. In Guatemala, 43% of the population remains purely indigenous, while in a very similar country (Belize), it’s just 17%. In the U.S., 2%. In Mexico, 45%. In Haiti, 0%. In the Dominican Republic, 4%. Not all colonizations were the same
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewGreat value for the price you pay. Wonderful staff. Located right on the lake, tranquil corner with beautiful views. Nice terrace with outdoor seating with absolutely unobstructed views of the lake. Comfortable room for a family of 4. Hot water. Easy to get to by foot, boat, or tuk tuk.
Nothing
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewNice views of the lake
The bed was very uncomfortable and the room was covered in bugs. Spiders, moths, beetles, and all kinds of bugs all over the walls. The bathroom would not dry at all after a shower.
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewThe cats ! We felt a little weird about the walk to go there ( only because we were tired after Acatenango ) but we were pleasantly surprised once we got there. The location was great and I love how the reception is practically outside, surrounded by beautiful plants. Oh and I mention the cats ? Everything was great and the staff was exceptional.
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewThe location on the laguna. It was like staying in your own private villa. Pretty gardens and flowers. El Gato restaurant was the star with amazing food and friendly staff.
Nothing
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewNice staff Peaceful Nice balcony and place to smoke Nice restaurant at the top Room had a fan Nice entrance to the hotel
Shower pressure was awful No place to put clothes Right by the lake but there is no sitting area close to it Location was ok, about 10 min walk to the center but 2 min from really nice coffee shops
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewAmazing views. Great facilities. Lovely staff! Couldn’t recommend more!
Reviewed: 5 May 2025 · Stayed in April 2025
Verified reviewWe enjoyed our stay at Hotel Mikaso for the serene and quiet neighborhood! It’s about a 15 minute walk from the main area of town. It has an amazing terrace with beautiful views of the lake! The hotel cats will greet and cuddle with you when you come and go. Staff is very approachable and helpful.
The rooms are a bit simple
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewI liked that I could rent kayaks there and that I could re fill my water. It was also nice to have a view of the lake from many places on site, and great to have a kitchen to use.
I didn’t find the staff that welcoming and they didn’t explain where anything was, eg the kitchen or how to rent kayaks - I just remembered these things from the booking and asked about them. Though i slept fine I didn’t find the mattress that comfy, and the shower did not get warm at all.
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewGreat location