Reviews of Hotel Casa Veranda Guatemala 4 stars
12 Calle 1-24 Zona 10, Zona 10, 01010 Guatemala, Guatemala
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewThe breakfast buffet was good.
Dear Fred, thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel convenient and that our staff was helpful and accommodating during your stay. It is also wonderful to know that you enjoyed our breakfast buffet. Your feedback is invaluable to us, and we will continue to strive for excellence in our services. We hope to have the pleasure of welcoming you and your group back in the future.
Dear Fred, thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel convenient and that our staff was helpful and accommodating during your stay. It is also wonderful to know that you… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe location.
It is old facility and looks like has an uncomfortable feeling during the night.
Dear ZHIXIN, thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the location of our establishment. Your comments regarding the facility are valuable to us, and we will certainly consider them as we strive to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future, where we aim to provide an even more comfortable stay. Thank you once again for your insights.
Dear ZHIXIN, thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the location of our establishment. Your comments regarding the facility are valuable to us, and we will certainly consider them a… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewVery spacious for a family of 4. Kitchenette available if you have a long stay.
No spoons or forks in the kitchen.
Dear Blanca, thank you for taking the time to share your experience with us. We are pleased to hear that you found the accommodations spacious and suitable for your family. It is our goal to provide a comfortable environment for all our guests, especially during longer stays. We appreciate your feedback regarding the kitchen amenities, and we will certainly address this to enhance our offerings. We hope to have the opportunity to welcome you back in the future, where we aim to exceed your expectations.
Dear Blanca, thank you for taking the time to share your experience with us. We are pleased to hear that you found the accommodations spacious and suitable for your family. It is our goal to provide a comfortable environment for all our gue… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe price The location
I kindly ask for a late check-out One hour from one yo two oclock They denied me the option I request ar least half of hour, justs minutes they wanted yo charge me USD 25 I tols them I was genius number 3, try to help me, and the guy said we don't take care about tour Booking Level, you must paid
Dear Leonel, thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the price and location of our establishment. However, we regret that your experience regarding the late check-out did not meet your expectations. Your comments regarding the recognition of the Genius Booking Level are valuable to us, and we will certainly review them to enhance our service. We strive to provide a memorable experience for all our guests, and your insights will help us improve. We hope to have the opportunity to welcome you back in the future and exceed your expectations.
Dear Leonel, thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the price and location of our establishment. However, we regret that your experience regarding the late check-out did not meet yo… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewDesyuno
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLa comida ,un desayuno buffete delicioso
Dear spcosegueda, thank you very much for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our delicious buffet breakfast. Your satisfaction is our top priority, and it is rewarding to know that we met your expectations. We appreciate your feedback and hope to welcome you back in the future for another enjoyable experience. Thank you once again for choosing us.
Dear spcosegueda, thank you very much for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our delicious buffet breakfast. Your satisfaction is our top priority, and it is rewarding to know that we met y… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe room was spacious and comfortable for my family and I.
There was a lot of traffic at night around the hotel and there's a casino downstairs which I wasn't expecting.
Dear Waking, thank you very much for your kind review. We are delighted to hear that you and your family found your room spacious and comfortable during your stay. It is wonderful to know that you enjoyed the variety of walkable restaurants in the area. Your feedback is invaluable to us, and we appreciate your understanding regarding the surroundings. We strive to provide a pleasant experience for all our guests, and we hope to welcome you back in the future for another enjoyable stay.
Dear Waking, thank you very much for your kind review. We are delighted to hear that you and your family found your room spacious and comfortable during your stay. It is wonderful to know that you enjoyed the variety of walkable restaurants… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewGreat location and great room. Perfect for a couple
The staff is your tipical Guatemala city prejudmental staff.
Dear Mr. Roberto, thank you very much for taking the time to share your experience. We are delighted to hear that you enjoyed our great location and found your room to be perfect for a couple. Your satisfaction is our priority, and we are committed to providing a welcoming atmosphere for all our guests. We appreciate your feedback and will continue to strive for excellence in our service. We hope to have the pleasure of welcoming you back in the future for another wonderful stay.
Dear Mr. Roberto, thank you very much for taking the time to share your experience. We are delighted to hear that you enjoyed our great location and found your room to be perfect for a couple. Your satisfaction is our priority, and we are c… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewGood location, nice rooms
Dear Imer, thank you very much for taking the time to share your experience. We are delighted to hear that you enjoyed our good location and the comfort of our nice rooms. Your feedback is invaluable to us, and we are committed to maintaining high standards for our guests. We hope to have the pleasure of welcoming you back in the future, where we will strive to make your next stay even more enjoyable.
Dear Imer, thank you very much for taking the time to share your experience. We are delighted to hear that you enjoyed our good location and the comfort of our nice rooms. Your feedback is invaluable to us, and we are committed to maintaini… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewLoved the location. Restaurants and shopping centers were close by
Dear Glaidy, thank you very much for your wonderful feedback. We are delighted to hear that you loved our location and found the nearby restaurants and shopping centers convenient. Your satisfaction is our top priority, and it is rewarding to know that we met your expectations during your stay. We hope to welcome you back in the future for another enjoyable experience. Thank you once again for choosing us.
Dear Glaidy, thank you very much for your wonderful feedback. We are delighted to hear that you loved our location and found the nearby restaurants and shopping centers convenient. Your satisfaction is our top priority, and it is rewarding … Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewExcellent location, large comfy beds. Parking included and 24/7. All the staff was very friendly.
Nothing for the kitchen, made it unusable. Not even one pot or pan, and for travelers its a must for a hotel with a kitchenette.
Dear Miriam, thank you for taking the time to share your experience. We are delighted to hear that you appreciated our excellent location, comfortable beds, and the convenience of our 24/7 parking. It is always our goal to provide a friendly atmosphere, and we are pleased that our staff made a positive impression during your stay. We value your feedback regarding the kitchen amenities and will certainly consider it as we strive to enhance our guests' experiences. We hope to welcome you back in the future for another enjoyable stay.
Dear Miriam, thank you for taking the time to share your experience. We are delighted to hear that you appreciated our excellent location, comfortable beds, and the convenience of our 24/7 parking. It is always our goal to provide a friendl… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewNice location, big room. Excellent stay.
Dear CarolynR, thank you for taking the time to share your experience. We are delighted to hear that you found our beds comfortable and appreciated the cleanliness of our facilities. It is wonderful to know that you enjoyed the relaxing bath after a long day of travel, as we strive to provide amenities that enhance our guests' comfort. Your feedback regarding the hot water availability is also greatly appreciated, as we aim to ensure a pleasant stay for all our guests.
Dear CarolynR, thank you for taking the time to share your experience. We are delighted to hear that you found our beds comfortable and appreciated the cleanliness of our facilities. It is wonderful to know that you enjoyed the relaxing bat… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewDidn’t have breakfast
This place doesn’t need any upgrades
Dear Glaidy, thank you very much for taking the time to share your experience. We are delighted to hear that you found our establishment to be in excellent condition and that it met your expectations. Your positive feedback is invaluable to us, as it motivates our team to continue providing the best service possible. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Thank you once again for your kind words.
Dear Glaidy, thank you very much for taking the time to share your experience. We are delighted to hear that you found our establishment to be in excellent condition and that it met your expectations. Your positive feedback is invaluable to… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewThe beds are comfortable it is clean and the staff is responsive. What I really like is being able to soak in a bath full of hot water followed by a shower after a long tiring day of travel. Not very many hotels that I've encountered have a real tub that holds water and the water here is hot.
Dear CarolynR, thank you for taking the time to share your experience. We are delighted to hear that you found our beds comfortable and appreciated the cleanliness of our facilities. It is wonderful to know that you enjoyed the relaxing bath after a long day of travel, as we strive to provide amenities that enhance our guests' comfort. Your feedback regarding the hot water availability is also greatly appreciated, as we aim to ensure a pleasant stay for all our guests. We hope to welcome you back in the future for another enjoyable experience.
Dear CarolynR, thank you for taking the time to share your experience. We are delighted to hear that you found our beds comfortable and appreciated the cleanliness of our facilities. It is wonderful to know that you enjoyed the relaxing bat… Show more