Reviews of Hotel Maya America
Calle 14 de Febrero 6-04 zona 2 (segundo callejón), 07010 Panajachel, Guatemala

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Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewFriendly staff, clean, quite, excellent location!
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 May 2025 · Stayed in April 2025
Verified reviewRoom was confortable and calm. Personel was nice.
The bathroom was private, but outside the room
Reviewed: 11 April 2025 · Stayed in March 2025
Verified reviewThe people running the property are so friendly and kind. Rooms were very clean and for the price it is a fantastic place to stay.
Reviewed: 6 April 2025 · Stayed in March 2025
Verified reviewThe location was good, close to the lake and the market. A charming , quiet room. The staff helpful and welcoming.
The wi-fi was little weak and slow in the room.
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewThe place was really nice in great location and out of Boise from the buzz area, we stayed for 1 night since we were heading San Marcos but would stay longer and again if necessary. Patricia was so kind, helpful, attentive -and supportive with our travel needs. Our bedroom had 2 beds, fan, and a cabinet for our stuff and the bathroom perfectly cleaned as well.
Nothing
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewReviewed: 2 March 2025 · Stayed in February 2025
Verified reviewIt’s close enough to the main hub without being on top of it. Bed was comfortable. Regular hot water for the shower.
It’s a narrow flight of stairs to take up any bags. My main issue was I arrived at 6pm after traveling from Mexico, I had been up since 5am and travelled for 12 hours. I planned to checkin have a shower and go to bed I was exhausted. At checkin I was told it was cash payment only which I was not aware of. I didn’t have any local currency and had to go out and find an atm to make payment. I was not happy. Also there is some residential noise from dogs barking which I suspect you get everywhere.
Reviewed: 1 March 2025 · Stayed in February 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewClean family owned hotel with very friendly staff! They helped us with arranging shuttles and offered laundry service. Also, the location is great and you can walk everywhere you need to go!
A few small cons: the rooms are super small and can barely fit two big backpacks, there are basically no power sockets in the room, they are all very high making it nearly impossible to charge something. The laundry service is very expensive, might be better to do it next door
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewThe hosts are fantastic! Felt like any problem wasn't an issue for them and they would go above and beyond to make sure you felt comfortable. They were super helpful with the parking, making sure we got in okay and were ready on hand when we had to leave at 9:30 to drive back to Guatemala City for our flight. The bedroom was spotless and the bathroom was very clean. The young daughters even came to say hi - all round felt like a very happy family owned hotel. We would definitely stay again if we come back.
Reviewed: 8 February 2025 · Stayed in February 2025
Verified reviewReviewed: 3 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewCheap, pretty good location, easy to talk to the boats and many restaurants and bars in the area.
The room was very small and warm. It wasn't bad but it's not as nice as previous reviewers have indicated. Room didn't have a lamp.
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewThe lady who runs this place was very helpful She arranged transportation to our next destination at a very good price It is extremely tidy and clean The shower was excellent
The bed was very firm which doesn’t suit everyone The location is a little bit away from the shore but there are restaurants nearby on Calle Santander
Reviewed: 28 January 2025 · Stayed in January 2025
Verified reviewIt was very quiet, which is the main thing I was looking for. Good beds, nice hosts.
No complaints
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewIt is so quiet and clean. It's the best sleep ever.
We should have stayed here last time in Pana.
Reviewed: 15 January 2025 · Stayed in January 2025
Verified reviewVery nice staff,attentive to any needs!
A little difficult to find
Reviewed: 15 January 2025 · Stayed in December 2024
Verified reviewReviewed: 11 January 2025 · Stayed in December 2024
Verified reviewHost was great, room was simple but sufficient. Good value.
Nothing.
Reviewed: 10 January 2025 · Stayed in January 2025
Verified reviewcomfortable beds. Potable water provided free. Central location. Hostess very helpful.
Walking down The dark alley at night. Shower had very little water volume.