Skip to main content
  1. Hotel reviews homepage
  2. Guatemala hotel reviews
  3. Solola hotel reviews
  4. Panajachel hotel reviews
  5. Reviews of Hotel Maya America

Reviews of Hotel Maya America

Calle 14 de Febrero 6-04 zona 2 (segundo callejón), 07010 Panajachel, Guatemala

#14 of 44 hotels in Panajachel

Guests' Choice

Review score

Based on 56 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    9.5

  • Value for money

    8.9

  • Free WiFi

    9.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 3 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Great hotel. Patricia is such a lovely lady, when I was staying there I became very unwell and had to stay an extra 7 nights. During this time, Patricia would check on me every day and made me chamomile tea, she even purchased electrolytes and medicine for me, such a kind lady. The room is small in size but has everything you need. Both the room and bathroom were extremely clean. The location is very close to the main street, and around 10 minutes walk from the lake.

    Stayed in August 2025

  • Reviewed: 29 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff, clean, quite, excellent location!

    Stayed in July 2025

  • Reviewed: 11 April 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The people running the property are so friendly and kind. Rooms were very clean and for the price it is a fantastic place to stay.

    Stayed in March 2025

  • Reviewed: 20 March 2025

    10
    Very nice location, clean, nicely managed and well maintained place in Pana. Highly recommended!
    • Leisure trip
    • Couple
    • Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The place was really nice in great location and out of Boise from the buzz area, we stayed for 1 night since we were heading San Marcos but would stay longer and again if necessary. Patricia was so kind, helpful, attentive -and supportive with our travel needs. Our bedroom had 2 beds, fan, and a cabinet for our stuff and the bathroom perfectly cleaned as well.

    Stayed in March 2025

  • Reviewed: 22 February 2025

    8.0
    Very friendly staff and great location
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    A few small cons: the rooms are super small and can barely fit two big backpacks, there are basically no power sockets in the room, they are all very high making it nearly impossible to charge something. The laundry service is very expensive, might be better to do it next door

    Clean family owned hotel with very friendly staff! They helped us with arranging shuttles and offered laundry service. Also, the location is great and you can walk everywhere you need to go!

    Stayed in February 2025

  • Reviewed: 31 January 2025

    9.0
    Exceptionally clean and well run
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The bed was very firm which doesn’t suit everyone The location is a little bit away from the shore but there are restaurants nearby on Calle Santander

    The lady who runs this place was very helpful She arranged transportation to our next destination at a very good price It is extremely tidy and clean The shower was excellent

    Stayed in January 2025

  • Reviewed: 28 January 2025

    10
    Great
    • Leisure trip
    • Couple
    • Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No complaints

    It was very quiet, which is the main thing I was looking for. Good beds, nice hosts.

    Stayed in January 2025

  • Reviewed: 19 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    We should have stayed here last time in Pana.

    It is so quiet and clean. It's the best sleep ever.

    Stayed in January 2025

  • Reviewed: 15 January 2025

    8.0
    Very convenient to everything!
    • Leisure trip
    • Solo traveller
    • Double Room with Private External Bathroom
    • Stayed 2 nights

    A little difficult to find

    Very nice staff,attentive to any needs!

    Stayed in January 2025

  • Reviewed: 11 January 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Host was great, room was simple but sufficient. Good value.

    Stayed in December 2024

  • Reviewed: 10 January 2025

    9.0
    We extended our stay.
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Walking down The dark alley at night. Shower had very little water volume.

    comfortable beds. Potable water provided free. Central location. Hostess very helpful.

    Stayed in January 2025

  • Reviewed: 24 December 2024

    10
    Outstanding hotel in Pana
    • Leisure trip
    • Family with young children
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Outstanding… the hotel is super super central and nice. It’s very clean, comfortable and the staff is outstandingly kind and nice. I felt super welcomed totally enjoyed my stay. Will definitely come back here once returning to Pana!

    Stayed in December 2024

  • Reviewed: 10 September 2024

    8.0
    I would definitely stay there again
    • Leisure trip
    • Family with young children
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    AC will definitely be an investment that will go a long way

    The safety and cleanliness is good safe and secure parking a plus’s

    Stayed in August 2024

  • Reviewed: 30 August 2024

    10
    it was wonderful and we recommend anybody to stay here.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    NOTHING

    we loved this property so much it was very clean and extremely well kept. they lady was so incredibly nice and very understanding. she provided all necessary amenities and always checked to make sure we were good with everything.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    9.0
    Great rooms!!
    • Leisure trip
    • Group
    • Quadruple Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The place was hygienic and comfortable.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Lovely host very nice to talk to. Comfortable room in the middle of the town right next to the lake and the markets. Highly recommend.

    Stayed in August 2024

  • Reviewed: 28 July 2024

    9.0
    Would recommend
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Maybe a lamp in the room would be nice instead of the main light when relaxing in the evening :).

    The hotel and the room were comfortable and really clean. The lady was really friendly and helpful. The location was a close walk to the main street in Pana and to the lake and ferry port. In terms of comparing other accommodation options in the area, I considered this place to be the best value for money. I would recommend.

    Stayed in July 2024

  • Reviewed: 22 April 2024

    9.0
    Amazing value for money
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    N/A

    - Staff was so lovely!! - Great location and great rooms, very clean and comfy.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Great value for money
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing we didn’t like but to access the property there is an alley way that’s quite dark and night and I may have been scared on my own.

    We stayed one night in Panajachel and needed somewhere just for sleeping. As we expected the room was very small but the bed was comfortable and the whole place was very clean . The owners were very friendly and allowed us an early check in as the room was ready. Excellent value for the price.

    Stayed in April 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    All good.

    Best location possible 200m from everything !! But in a quiet corner to sleep. Top ! Animated street with street food, restaurants, shops is just 2min walk, and the peer and the lake is just 500 m. Place is quiet, owner is helpful, clean and tidy. Recommend.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Comfy and welcoming ☺️
    • Leisure trip
    • Solo traveller
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The only things I didn’t particularly like was not having a key to the front door - at times it was a little annoying having to wait for someone to open the door everytime I wanted to leave and enter ( early mornings or night) and the wifi- at times just wasn’t very good, there was not a stable connection snd some nights i didn’t have a choice but to use the data in my cellphone.

    A lovely lady that helped with any questions I had . She was very friendly and welcoming and a lovely person in general. The beds were comfortable. The room was clean, the shower was nice.

    Stayed in February 2024

  • Reviewed: 2 March 2024

    10
    Great Hotel!
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing. 🙂

    The hotel was exceptionally clean. It's located off the main road and it was very quiet at night, but the location is still very central. We had a room with a shared bathroom, but we were the only ones using it. The family was very friendly. We would stay there again.

    Stayed in March 2024

  • Reviewed: 23 January 2024

    9.0
    Lovely host, nice stay! Can recommend!
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    They are still building so sometimes you might hear some Noise of that. But that was Just a small detail for us.

    Location is Nice! Just in a street beside the market street. It is in an alley but easy to find. Mrs America is so friendly but unfortunatly we don’t speak Spanish. But she was really doing her best and asked how our day was en we did our best in Spanish. She is really friendly and kind 🤗

    Stayed in January 2024

  • Reviewed: 30 December 2023

    9.0
    Amazing owner, clean, great value for money, very accomodating
    • Leisure trip
    • People with friends
    • Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    We booked the property a couple of hours prior to arrival, and arrived very early hours of morning. Owner stayed up for our arrival, very accomodating and welcoming. Very good value for money and could walk to everything in Pana.

    Stayed in December 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!