Reviews of LATAM HOTEL Plaza Pradera Quetzaltenango 4 stars
Avenida Las Americas 7 - 04 ZONA 3, 09001 Quetzaltenango, Guatemala
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Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 May 2025 · Stayed in April 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 April 2025 · Stayed in March 2025
Verified reviewGreat Accommodation. Just as expected.
Dear Mr. Molina, We would like to sincerely thank you for taking the time to complete our satisfaction survey. Your rating and opinion are extremely valuable to us, as they allow us to continue improving every day to provide you with quality service. We deeply appreciate your preference and trust in choosing us. It will always be a pleasure to receive you, and we hope to have the opportunity to welcome you again very soon. Best regards, Josue Samayoa, General Manager
Dear Mr. Molina, We would like to sincerely thank you for taking the time to complete our satisfaction survey. Your rating and opinion are extremely valuable to us, as they allow us to continue improving every day to provide you with qualit… Show more
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewReviewed: 29 December 2024 · Stayed in November 2024
Verified reviewReviewed: 29 December 2024 · Stayed in November 2024
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewSwimming pool
poor WiFi connection.
Dear. Lee-Boutz Thank you for taking the time to share your feedback with us. Your rating is very valuable to us, and we truly appreciate it. We regret any inconvenienve you may have experienced during your stay. Please rest assured that your commets will be forwarded to the appropiate department fot reviw and improvement. We hope to have th pleasure of welcoming you again in the future and providing you with an even better experience. Best regards, Josue Samayoa General Manager
Dear. Lee-Boutz Thank you for taking the time to share your feedback with us. Your rating is very valuable to us, and we truly appreciate it. We regret any inconvenienve you may have experienced during your stay. Please rest assured that y… Show more
Reviewed: 12 November 2024 · Stayed in November 2024
Verified reviewReviewed: 12 September 2024 · Stayed in September 2024
Verified reviewReviewed: 10 September 2024 · Stayed in August 2024
Verified reviewReviewed: 5 September 2024 · Stayed in September 2024
Verified reviewLocation and service
Facilities, no pool and gym. Bar service isnt open to heat almond milk
Dear Mr. Morales, Thank you very much for staying with us, and for sharing your comment and rating, both are very valuable to us. I would like to inform you that our pool service is enabled during the established hours, only the sauna and gym are not available at the moment until further notice. We hope you visit us on another occasion and can use all the services, it will be a pleasure to serve you again. Josué Samayoa General Manager
Dear Mr. Morales, Thank you very much for staying with us, and for sharing your comment and rating, both are very valuable to us. I would like to inform you that our pool service is enabled during the established hours, only the sauna and … Show more
Reviewed: 26 August 2024 · Stayed in August 2024
Verified reviewEl desayuno es muy bueno
Dear Miss. Lourdes, Thank you very much for your comment and rating, both of which are very valuable to us. We are very glad that your stay was pleasant, come back soon it will be a pleasure to serve you. Josué Samayoa General Manager
Reviewed: 11 August 2024 · Stayed in August 2024
Verified reviewGood food and breakfast
Rooms, couldn’t sleep at all due to the noise and no control over guest bad behavior
Respectable Mr. Francisco, Thank you very much for your comment and rating, they are very valuable to us. We are very sorry that your stay was not satisfactory, we take your comments into account. We hope you visit us on another occasion and we can improve your experience. Greetings Josué Samayoa General Manager
Respectable Mr. Francisco, Thank you very much for your comment and rating, they are very valuable to us. We are very sorry that your stay was not satisfactory, we take your comments into account. We hope you visit us on another occasion a… Show more
Reviewed: 21 July 2024 · Stayed in July 2024
Verified reviewNice and very clean. Conveniently located for place i had to go. Staff very friendly and helpful. Buffet breakfast was good with ample variety of offerings.
I think it’s a bit overpriced. I stayed in a junior suite that only had a small extra space than a regular room. Maybe a small fridge would help.
Dear Mr. Jose, Thank you very much for sharing your experience with us, we greatly value your comment and rating, they are very important to us. We are very happy to know that your experience was pleasant, we appreciate your comments. We hope to serve you on the next occasion and make your stay completely satisfactory. Kind Regards Josué Samayoa General Manager
Dear Mr. Jose, Thank you very much for sharing your experience with us, we greatly value your comment and rating, they are very important to us. We are very happy to know that your experience was pleasant, we appreciate your comments. We h… Show more
Reviewed: 10 July 2024 · Stayed in June 2024
Verified reviewReviewed: 23 June 2024 · Stayed in June 2024
Verified reviewComfortable bed and clean room.
Pool, gym and sauna were all closed during our stay. Location wasn't great for tourists as outside of the main centre.
Respectable Miss. Louisa, We appreciate your rating, we are very sorry that you were not able to use the amenities, unfortunately we had an accident in that area so it was out of service. We hope on a future occasion you can visit us again and be able to use all our services. Josué Samayoa General Manager
Respectable Miss. Louisa, We appreciate your rating, we are very sorry that you were not able to use the amenities, unfortunately we had an accident in that area so it was out of service. We hope on a future occasion you can visit us again… Show more
Reviewed: 9 June 2024 · Stayed in June 2024
Verified reviewReviewed: 3 May 2024 · Stayed in April 2024
Verified reviewReviewed: 5 April 2024 · Stayed in March 2024
Verified reviewReviewed: 24 February 2024 · Stayed in February 2024
Verified reviewClean and comfortable
Both the complimentary and room service food aren’t very good and room service is very expensive (my room service order was botched, tasted poorly and I was charged for extra items brought that I didn’t order, making me wait more time for my order to be fixed), the rules with food can be somewhat restrictive for the price you’re paying
Respectable Mr. Gregory, Thank you very much for sharing your experience and rating with us, both are very valuable to us. We are very sorry for the inconvenience that occurred during your stay, we greatly appreciate the comments we will take into account, we hope to have the opportunity to serve you on another occasion and to be able to improve your impression of our services. It will be a pleasure to serve you again. Best Regards Josué Samayoa General Manager
Respectable Mr. Gregory, Thank you very much for sharing your experience and rating with us, both are very valuable to us. We are very sorry for the inconvenience that occurred during your stay, we greatly appreciate the comments we will t… Show more
Reviewed: 16 February 2024 · Stayed in February 2024
Verified reviewReviewed: 14 February 2024 · Stayed in February 2024
Verified reviewReviewed: 6 February 2024 · Stayed in February 2024
Verified reviewThe pool, the room, the choice for the breakfast
The toilet
Dear Lea, Thank you very much for your rating and comment, both are very valuable to us. We greatly appreciate your comments, we are glad that in general your stay was pleasant, we hope to return another time, it will be a pleasure to serve you. Josué Samayoa General Manager
Dear Lea, Thank you very much for your rating and comment, both are very valuable to us. We greatly appreciate your comments, we are glad that in general your stay was pleasant, we hope to return another time, it will be a pleasure to serv… Show more