Reviews of Matalbatz Hotel 3 stars
3 calle 1-46, zona 1, 01001 Cobán, Guatemala

Loading
Guests also reviewed these properties:
Coventry, United Kingdom
Ibiza Town, Spain
Doha, Qatar
Washington, United States
Tours, France
Bangkok, Thailand
Bangkok, Thailand
Gili Trawangan, Indonesia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThis lovely gem of a hotel is in the heart of bustling Coban just a few blocks away from the Catholic Cathedral and the city park. I requested and was given an interior room which was quiet and insulated from the noise of traffic and the downtown shoppers. The hotel has the charm of a historic Central American structure and is within walking distance of many delicious restaurants and the city's artisan market across from the city park. The free breakfast that is included with the cost of your stay was generous in portion and absolutely delicious.
There is very limited parking at this hotel, so make sure to check that parking is available before you book it. Also, I would imagine the rooms facing the city street are noisy so be sure to request an interior room if you're a light sleeper.
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewAbsolutely fabulous stay! The hotel was perfect in every way. Definitely the cleanest place we have ever stayed. Incredibly friendly staff who helped arrange a tour. Location was great for walking. Parking was tight, but the staff always made it easy to get our car in and out. We loved the gathering room on the second floor to socialize. We would definitely stay here again!
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewReally nice breakfast, good location and friendly staff
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewemployees are excellent
double bed instead of larger
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 6 February 2025 · Stayed in February 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewReviewed: 25 January 2025 · Stayed in January 2025
Verified reviewLovely decor and hot shower. Walking distance to the main areas and helpful staff. Good breakfast.
Reviewed: 15 January 2025 · Stayed in January 2025
Verified reviewHas to be the best breakfast we’ve had in Guatemala. Great room, comfortable bed and excellent shower.
Has a restaurant that had said did dinners but could only offer a breakfast menu at dinner time.
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewStaff was very gentle and willing to help you.
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewLittle oasis of calm, good facilities and great staff. Breakfast fantastic too. They have proper hot water. When you arrive as its through a garage/car port but once you go up to the rooms floor its peaceful and very nice
Reviewed: 3 January 2025 · Stayed in December 2024
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewAll the staff are very helpful.
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 22 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewWhile the Matalbatz Hotel is nothing fancy, it’s clean, comfortable, and in a great location. The shower is great with strong pressure and very hot water. The breakfast in the morning was excellent with several made-to-order options from pancakes to a full Guatemalan desayuno. Finally, the staff was very nice and accommodating, even sending us on our journey with some extra water bottles.
Reviewed: 8 December 2024 · Stayed in December 2024
Verified reviewClean water, standard rooms
There were bedbugs.
Reviewed: 4 December 2024 · Stayed in December 2024
Verified reviewNice and comfortable room. Free tasty breakfast. Super nice and helpful staff
Hotel is a bit worn out. Kind of noisy also. Could use better soundproofing
Reviewed: 18 November 2024 · Stayed in November 2024
Verified reviewEnclosed parking. Attentive staff.
Reviewed: 26 October 2024 · Stayed in October 2024
Verified reviewKind personnel
Downtown noisy
Reviewed: 24 September 2024 · Stayed in September 2024
Verified reviewVery clean. Kind staff.
Rooms are not sound proof. I could hear voices and music until midnight.