Reviews of La Inmaculada Hotel 4 stars

The staff were all lovely and very helpful. The room was quiet. The breakfast on the roof is superb with lots of choices available. The staff booked a taxi for me to the airport which is included in the price which was also a nice touch. Great value and a lovely stay.

Comfy beed, good bathroom, excellent breakfast and very friendly and helpful staff. I found its location to be very good, because it mixes a quiet neighborhood with being very close (3-4 blocks) to spots that have lots of restaurants, bars and entertainment. Free Wi-Fi works but can be improved.

I would recommend to ask for a room that is a little further from the road (is not a main one, but still has its share of transit), as a way to diminish noise at night. They did not allow me to pay in dollars with my credit card, which I found annoying and kind of strange, because they pretended to use a exchange rate higher than the actual one (as most hotels do). Luckily I had cash and paid in $, but be aware of that.

Position

The staff does not speak a word of English. Very small room (for two people that type of bed is very tiny). Breakfast does not include even one (except the fruit) lactose-free option and when ask seems impossible to do a change. Definitely not worth the money.

Elegant space with plenty of green spaces within a quiet location enabling you to hear the sounds of nature. The rooms are tastefully decorated and the staff are just lovely. Complementary fresh coffee when requested in the morning was another nice touch.

Unfortunately located close to the airport, so you do hear flights at a distance, but that maybe due to us leaving the window open to listen to the birds. Smoking wasn't permitted in the building even in open spaces, having something in a corner of several open spaces within the hotel would be highly appreciated by guests that smoke

Location is very good and the staff is super friendly

Urgently need upkeep. Although it must have been beautiful when it opened, the maintenance has not been done and you can see the hotel has not been cared for.

The location only.

The room was dirty. Floors were dirty and it had a pungent musty smell. The bathroom sink was moldy.

Beautiful designed hotel, near to the airport and the Maya History and Ethnological Museum. Most friendly staff. No doubt a perfect place. Nice restaurant on the roof, with good breakfast and coffee, though dinneroptions are only pizza, sandwich and burger.

Nothing.

the room is outdated and needed maintenance

-friendly helpful doorman - good security -comfortable bed and nice shower -restaurants within walking distance

Nothing

Excellent staff and service, beautiful and comfortable rooms, and great breakfast choices. The location is also fantastic and the shuttle service punctual. Highly recommended.

Beautiful Great food in the restaurant for breakfast Super helpful staff

Nothing

Great location in a nice part of GC, zone 10, supermarket 5 min walk, very good breakfast selection, perfect for a GC stay.

Clean

On a Saturday night, a drunk person came by midnight to bang the metal gate, causing a scandal, not only once but twice, waking up all the guests. Staff did not handle the situation properly the first time, so it did happen again, until the police showed up on the second time. Unfortunately, as hotel staff did not report properly the situation, police assumed it was an actual guest when he was not. My wife and I were so disappointed and there was no apology the morning after.

Breakfast was great

Friendly staff. Beautiful garden.

Very good Hotel at a walking distance from the shopping center, the service is outstanding!

The style, receptionist were very nice.

The restaurant was not clean, dirty tables, dirty floors. The waiter we had for breakfast not friendly and spent too much time on his phone. We ate lunch while waiting to check in in our room, food was simple but expensive.