The staff were all lovely and very helpful. The room was quiet. The breakfast on the roof is superb with lots of choices available. The staff booked a taxi for me to the airport which is included in the price which was also a nice touch. Great value and a lovely stay.

Stayed in August 2025

I would recommend to ask for a room that is a little further from the road (is not a main one, but still has its share of transit), as a way to diminish noise at night. They did not allow me to pay in dollars with my credit card, which I found annoying and kind of strange, because they pretended to use a exchange rate higher than the actual one (as most hotels do). Luckily I had cash and paid in $, but be aware of that.

Comfy beed, good bathroom, excellent breakfast and very friendly and helpful staff. I found its location to be very good, because it mixes a quiet neighborhood with being very close (3-4 blocks) to spots that have lots of restaurants, bars and entertainment. Free Wi-Fi works but can be improved.

Stayed in August 2025

Unfortunately located close to the airport, so you do hear flights at a distance, but that maybe due to us leaving the window open to listen to the birds. Smoking wasn't permitted in the building even in open spaces, having something in a corner of several open spaces within the hotel would be highly appreciated by guests that smoke

Elegant space with plenty of green spaces within a quiet location enabling you to hear the sounds of nature. The rooms are tastefully decorated and the staff are just lovely. Complementary fresh coffee when requested in the morning was another nice touch.

Stayed in August 2025

Nothing.

Beautiful designed hotel, near to the airport and the Maya History and Ethnological Museum. Most friendly staff. No doubt a perfect place. Nice restaurant on the roof, with good breakfast and coffee, though dinneroptions are only pizza, sandwich and burger.

Stayed in July 2025

Nothing

-friendly helpful doorman - good security -comfortable bed and nice shower -restaurants within walking distance

Stayed in July 2025

Excellent staff and service, beautiful and comfortable rooms, and great breakfast choices. The location is also fantastic and the shuttle service punctual. Highly recommended.

Stayed in July 2025

Nothing

Beautiful Great food in the restaurant for breakfast Super helpful staff

Stayed in July 2025

Great location in a nice part of GC, zone 10, supermarket 5 min walk, very good breakfast selection, perfect for a GC stay.

Stayed in July 2025

Breakfast was great

Stayed in June 2025

Friendly staff. Beautiful garden.

Stayed in July 2025

Very good Hotel at a walking distance from the shopping center, the service is outstanding!

Stayed in May 2025

The restaurant was not clean, dirty tables, dirty floors. The waiter we had for breakfast not friendly and spent too much time on his phone. We ate lunch while waiting to check in in our room, food was simple but expensive.

The style, receptionist were very nice.

Stayed in July 2025

Clean and comfortable room, delightful breakfast, and excellent staff.

Stayed in July 2025

All the employees were very friendly and helpful.

Stayed in June 2025

That I couldn’t stay there longer -

Amazing gem !

Stayed in June 2025

stayed one night before flight. can't really tell much about the area

Stayed in May 2025

Very nice and private.

Stayed in June 2025

Friendly staff, clean spaces, comfortable beds, great food, safe area.

Stayed in June 2025

The hotel was in a great location, very walkable and quiet. Staff were very friendly and attentive. The room was clean, had food AC, nice hot water and my husband was so happy to watch TV at the end of our trip.

Stayed in May 2025

The food at the hotel restaurant doesn't really match the vibe of the hotel. The hotel feels fairly fancy and new, whereas the restaurant is more of a cafe. We were hoping to have a nice dinner with a glass of wine after a long day of travel, but the only dinner options were pizzas and burgers, and there's no alcohol served at the restaurant.

The rooms were lovely, and super comfy big beds. The toiletries provided were of good quality. The hotel staff were very friendly and helpful. Can't comment much on the location as we arrived late at night, just stayed at the hotel and left early the next morning for our flight. But it was only 10-15 minutes uber to the airport. And our uber driver said that it was a safe neighbourhood to stay in.

Stayed in May 2025

A little difficult to find at first

Nice location walkable to nice shopping centers. Very clean big room, shower was wonderful

Stayed in May 2025

No complaints

Everything

Stayed in May 2025

The WiFi wasn’t working that day but we stayed only for one night so we didn’t wanted to disturb the staff

Location was perfect

Stayed in May 2025

Check-out is at 1pm. Breakfast till 11 am.

Stayed in May 2025