Kasa Kiwi is a delightful, classic hostel. The owner/host, Tom, was very helpful, and if you are an English speaker you'll appreciate the ease of communicating (all-Spanish is typical). Very clean and well run. Nice!

Stayed in May 2025

The hostel looks like it hasn’t been decorated or any items replaced in about 30/40 years. However, this doesn’t matter much. Karaoke was extremely loud and put some of us off from going to the bar but finished by 10. The room was noisy but I soon realised that every central location in Xela is the same!

For the price, this was great. Really helpful, Friendly owners who organised excursions for others and gave advice about transport. I actually got a double bed in my dorm room which was comfortable. Bathroom facilities were outside downstairs and basic but clean. Social vibe and great location in Xela.

Stayed in May 2025

Showers were great! Bed was comfy! Location was amazing, and they were communicative and helpful. The kitchenware, specifically to cook with was not in good condition at all. The water filters were so slow that most of us had to just go buy water instead of being able to fill up with the filtered water. I really struggled with a lack of communal space to hang out. There’s a rooftop but it doesn’t have comfortable seating at all- none of the chairs have backs really. I couldn’t find anywhere to relax to read or just chill. Hammocks or lounge type chairs would be a great addition!

Stayed in March 2025

Zero soundproofing

Decent, clean, comfortable, good central location.

Stayed in March 2025

Beautiful hostel, with comfortable rooms, a kitchen to use, amazing rooftop terrace, in an excellent location, close to the centre and also to nature.

Stayed in February 2025

Bathroom situation is a little weird, only one sink with mirror, location could get a little loud in the morning, some times the kitchen was a bit crowded

Comfortable rooms/bed, great vibe, friendly/attentive staff, kitchen, hot water, social atmosphere with other travelers, tom is super helpful and even helped another traveler figure out their travel plans!

Stayed in January 2025

Facilities are basic but you get what you pay for. Very clean and staff friendly. A good base

Spacious rooms, good roof terrace, helpful sightseeing info & perfect location for town centre.

Stayed in January 2025

A very noisy corner in the morning, but nothing unusual for a Guatemalan city.

It was exactly what it said. Absolutely fine and well organised.

Stayed in January 2025

Potential for improvement: - Beds are not very comfy - Electric showers are not great (good water pressure or heat but not both) - Water filter is very slow - Lots of noise from the bar whereas most guest get up early to hike - Make more of an effort to link solo travellers as all tours require a minimum of 2 people, easy fix: create a whatsapp group for the guests. - An indoor common area would be nice.

The kitchen is nice (but would be nice to equip with some basics such as oil). Dorm is spacious with plugs and tables/cupboards for each bed. Atmosphere is nice. Good location. Hosts are nice (but often not present).

Stayed in November 2024

This place is a bit noisy, so bring earplugs. The shower/toilets are outside, which would be good to know. For me both these things were not a problem.

Great location, clean place and nice rooftop terrace.

Stayed in November 2024

- Tours can only go ahead with minimum 2 people booking (I was solo travelling so couldn't do any) - Noisy on a night (but only until about 22:00) when they have karaoke in the bar upstairs (Tuesday night)

-Private room with private bathroom was huge -Kitchen and free refill water -Location is great for Xela (near to the square)

Stayed in October 2024

Might be noisy at night due to the people in the kitchen.

Location and place in general are good. Works well as a base for other trips. Check Quetzaltrekkers

Stayed in August 2024

Helpful staff and rooms are arranged in a way to easily meet new people. Plenty of hikes!

Stayed in August 2024

Noise, you can hear everything from the room, the music at the rooftop bar till 9/10pm, people leaving early or packing their things for hikes right outside your room. It gets quiet again by 6/7am, but if you need a good sleep before a big hike, you might get a better sleep somewhere else. Just to note, toilets and showers may not be on your room level.

Very friendly staff, location is great, close to cafes, food stalls, restuants and bars, plus rooftop has a great view. Private rooms are good value for money.

Stayed in August 2024

There were only a few showers

Good spacious rooms, great location and good price

Stayed in May 2024

We stayed in a garden view private room. It was a really comfortable stay. I liked the rooftop area and bar. Traveling with my partner it was a great budget room. The hostel seems like it's a good place for solo travelers too that are interested in meeting new people. The hostel also accommodates shuttles and outings. The location is fun and close to many restaurants, the park, and bars, but did not give off a huge party scene.

Stayed in July 2024

Kasa Kiwi is in a great location to get around Xela. The rooms are simple but comfy and the shared spaces are clean. The staff is super helpful.

Stayed in July 2024

My room didn’t had a bathroom/toilet. So for us we had to get outside. And it can be very rainy. On the day is not much of an issue, at night I would like it to have. It was not clear to me that it’s on the pictures with a symbol which mentioned which rooms do have a toilet and which do not.

The socializing in the kitchen. It’s a good kitchen aswell. Spacious rooms. Good location. Detailed informations what you can do in Xela and how. Friendly people. Good view at the rooftop terrace.

Stayed in July 2024

Only 2 showers and quite basic

Big room and big beds - no bunk beds which was nice. Only stayed for one night before a 3 day trek so didn't get to see all of the hostels facitlitiies.

Stayed in April 2024

Friendly staff and good place to stay

Stayed in May 2024

Friendly and clean hostel, nicely located, easy to meet people

Stayed in May 2024

The kitchen is very small for the size of the property, not a huge issue but there was a bit of wait for the hob.

Really lovely hostel in the centre of Xela. The owners were so helpful and welcoming; they took the time to explain all the tours and offer advice on the best things to do. A social vibe with plenty of other travellers to chat to and the roof terrace was a good place to chill in the day!

Stayed in April 2024

Lack of sinks to brush your teeth or wash your face (except one in the toilet and in the kitchen).

Super helpful staff.

Stayed in April 2024

Only two showers and toilets for everyone in the dorms. These could also only be accessed by leaving your dorm and walking downstairs outside which was a bit annoying as Xela gets quite chilly at night.

-No bunk beds in dorms -Good location -Easy to book day trips and shuttles -Very affordable

Stayed in March 2024