Reviews of Kasa Kiwi Hostel & Travel Agency

Kasa Kiwi is a delightful, classic hostel. The owner/host, Tom, was very helpful, and if you are an English speaker you'll appreciate the ease of communicating (all-Spanish is typical). Very clean and well run. Nice!

For the price, this was great. Really helpful, Friendly owners who organised excursions for others and gave advice about transport. I actually got a double bed in my dorm room which was comfortable. Bathroom facilities were outside downstairs and basic but clean. Social vibe and great location in Xela.

The hostel looks like it hasn’t been decorated or any items replaced in about 30/40 years. However, this doesn’t matter much. Karaoke was extremely loud and put some of us off from going to the bar but finished by 10. The room was noisy but I soon realised that every central location in Xela is the same!

The staff is 10/10!! Tom and liz are so helpful with anything you might need, and made us feel super welcome. The bar at the hostel is super cool, mostly locals so you really get to feel the atmosphere of the place. Beds were comfy, kitchen is great, everything is kept super clean. Great location.

Only thing is you should know that some of the dorm rooms don't have a bathroom and the bathroom is on the other floor. Other than that the place is perfect!

Showers were great! Bed was comfy! Location was amazing, and they were communicative and helpful. The kitchenware, specifically to cook with was not in good condition at all. The water filters were so slow that most of us had to just go buy water instead of being able to fill up with the filtered water. I really struggled with a lack of communal space to hang out. There’s a rooftop but it doesn’t have comfortable seating at all- none of the chairs have backs really. I couldn’t find anywhere to relax to read or just chill. Hammocks or lounge type chairs would be a great addition!

Decent, clean, comfortable, good central location.

Zero soundproofing

The closeness of the place to the historical center of the city was really convenient and useful

Nothing

Beautiful hostel, with comfortable rooms, a kitchen to use, amazing rooftop terrace, in an excellent location, close to the centre and also to nature.

Comfortable rooms/bed, great vibe, friendly/attentive staff, kitchen, hot water, social atmosphere with other travelers, tom is super helpful and even helped another traveler figure out their travel plans!

Bathroom situation is a little weird, only one sink with mirror, location could get a little loud in the morning, some times the kitchen was a bit crowded

Spacious rooms, good roof terrace, helpful sightseeing info & perfect location for town centre.

Facilities are basic but you get what you pay for. Very clean and staff friendly. A good base

It was exactly what it said. Absolutely fine and well organised.

A very noisy corner in the morning, but nothing unusual for a Guatemalan city.

The kitchen is nice (but would be nice to equip with some basics such as oil). Dorm is spacious with plugs and tables/cupboards for each bed. Atmosphere is nice. Good location. Hosts are nice (but often not present).

Potential for improvement: - Beds are not very comfy - Electric showers are not great (good water pressure or heat but not both) - Water filter is very slow - Lots of noise from the bar whereas most guest get up early to hike - Make more of an effort to link solo travellers as all tours require a minimum of 2 people, easy fix: create a whatsapp group for the guests. - An indoor common area would be nice.

Great location, clean place and nice rooftop terrace.

This place is a bit noisy, so bring earplugs. The shower/toilets are outside, which would be good to know. For me both these things were not a problem.

-Private room with private bathroom was huge -Kitchen and free refill water -Location is great for Xela (near to the square)

- Tours can only go ahead with minimum 2 people booking (I was solo travelling so couldn't do any) - Noisy on a night (but only until about 22:00) when they have karaoke in the bar upstairs (Tuesday night)

Location and place in general are good. Works well as a base for other trips. Check Quetzaltrekkers

Might be noisy at night due to the people in the kitchen.

Helpful staff and rooms are arranged in a way to easily meet new people. Plenty of hikes!