The internet was unreliable—slow and it cut out a few times, although staff responded quickly to fix it. The room itself was very small. The bed was pushed against the wall on one side with no headboard since it was positioned right next to the window. It worked fine for one person, but for two guests, one would have to climb over the other to get out of bed. The shower had good water pressure, but without a door, water spilled into the hallway

The staff was friendly and helpful, and the location was fantastic, with a lot of restaurants within walking distance. It has a food court right around the corner from the main entrance. The room was very clean. It had a tea kettle, and the balcony had a good view. It was a bonus to have a gym available, although it was very small. The good workout was to run from my room to the gym, which was on the top floor. There was a decent restaurant/bar on my floor, with a great terrace with a view

Stayed in August 2025

Nada

Helpful staff, clean rooms and stylish design

Stayed in August 2025

Maybe the breakfast portions

I loved everything about the room. It was indeed small but very well decorated and functional. It has everything you need. Staff was also helpful and friendly The hotel has a gym and the breakfast area is located on the 7th floor with a view over the city

Stayed in July 2025

The design with the balcony, location, nice staff

Stayed in June 2025

It was located beside the metro station. There was a shopping plaza(with a modern supermarket).

Stayed in July 2025

The price could have include breakfast

The room was cozy, very comfortable. The staff was really nice.

Stayed in May 2025

No TV

Excellent place!

Stayed in May 2025

Rooms are really small and they lack counter space. If you have a large suitcase you’ll very likely had to spread it out over your bed. Also there are no closets, just hooks. There is a gym on site but it lacks much equipment so you’re better off using the SmartFit located in the next building over.

Staff was very attentive. The hotel was really clean. Great attention to detail in the design of the rooms. Restaurant on site. Location was great with several restaurants and a gym (SmartFit) with walking distance.

Stayed in May 2025

The rooms are very tiny and there is not much space to store clothes and luggage. Having a balcony sounded nice but it actually overlooks the terrace of the 7th floor restaurant so there is not much privacy to be expected. I had to close the window blinds for most of the time when I was in the room.

I really enjoyed the location of the hotel in a very safe and nice area where you can walk to many restaurants and bars. The hotel has lovely design as well. Most people of the staff were really nice and helpful and I appreciated the possibility to have a late check-out without additional cost.

Stayed in April 2025

It's my second time staying at this hotel and I love it! The nicest place to stay in Guatemala City.

Stayed in April 2025

The room is as small as I can take without feeling crammed. However, the design and art were pleasant, so it never felt quite claustrophobic.

The place was sharp, contemporary and very clean. Staff was professional and the facilities ran like a well-oiled machine. The location is great to organize gatherings. There are many restaurants in the area and you are right in the middle close to iconic buildings and great restaurants, and a lively nightlife.

Stayed in April 2025

The room was cozy and comfortable as seen in the pictures. The location was good with many food choices around. They arranged for us a transfer from the airport (20$) and an (very) early check in with 40$. The breakfast (or dinner) was good but a bit pricy. The vibes at the terrace at the restaurant were nice with view over the city. I would choose It again ! They also helped us arrange our transfer to Antigua. Very helpful staff.

Stayed in April 2025

The fans and AC in the room can be a bit loud at night.

Beautiful and modern rooms in a great location. Helping the local community by staying in the Good hotel is an additional bonus!

Stayed in April 2025

The rooms were smaller than we expected. "Balcony" overlooks a green space that is public.

This hotel is for a good cause. It's well designed, comfortable beds and shower. clean.

Stayed in April 2025

Great location for Guatemala City. Really clean and comfortable

Stayed in April 2025

very good hotel very comfortable and clean Staff very helpful and in a great location

Stayed in April 2025

The room was small but comfortable. The bed was very comfortable and we had a great view of the volcano when it was clear. We were close to restaurants and a great bakery. The room was super clean.

Stayed in March 2025

Good location , nice restaurants around the corner

Modern and sustainable

Stayed in February 2025

-

Bed, location, cleanliness. Would repeat

Stayed in March 2025

We stayed at the Good Hotel for one night in January, and our experience was excellent. The hotel is exceptionally clean and comfortable. While the room was small, it was well-organized and had everything needed to feel welcome. Additionally, the Good Hotel is located in a safe neighborhood, close to restaurants, and just 20 minutes from the airport. If you're planning to stay in Guatemala City, the Good Hotel is an excellent choice!

Stayed in January 2025

Shower flooded over and onto floor. The gap between the wall & bed needed to be cleaned.

Great location & mission. Bed was very comfortable. Restaurant was right down the hall & had great food and vibe. Staff helped secure an airport transport. Modern design.

Stayed in February 2025

no TV

modern, clean, design, beautiful balcony, nice story behind the hotel

Stayed in January 2025

Loved both our stays at Good Hotel! We used it as a jump off point for traveling in and out of Guatemala City. We used the airport shuttle and birthday package which was so cute for my husbands birthday. We liked it so much we returned at the end of our trip. It has a great shopping center near by with everything you might need.

Stayed in January 2025

Outlet at bad location

Small rooms. Safe in the room is not at a good accessable location ( especially for older people )

Stayed in December 2024