8.3

Reviews of Hotel Dos Mundos Panajachel 4 stars

Calle Santander 4-72 Zona 2, 07010 Panajachel, Guatemala

  • Luisa

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    The staff was very friendly. Location was good. Breakfast was OK. Hotel property is beautiful and well maintained. The room was spacious. No AC but ok for me. Bathrooms could use an update, specially the shower. I stayed two non consecutive nights and they were very kind to keep my luggage the night i went to San Juan.

    Hot water in the shower took too long and it was not that hot. Something needs to be reviewed. During the first day, I went to have breakfast and I noticed someone removed two hotel towels from my room that I had left rready to use. I think there was a confusion on cleaning the room/check out day.

  • Gaby

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Karla

    Reviewed: 10 June 2025 · Stayed in June 2025

    Verified review
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  • 7.0 Good
    Sophie

    Reviewed: 9 January 2025 · Stayed in January 2025

    Verified review

    The location was perfect, nice grounds, pool and staff

    The room had a very strong smell, I had the feeling they had sprayed a product to cover the smell of mold in the bathroom (the ceiling was covered in it). We woke up every morning all stuffed up and being able to hang out in the room and relax was difficult because of it

  • Carole

    Reviewed: 8 January 2025 · Stayed in January 2025

    Verified review

    The hotel is located right in the middle of Calle Santander, the main drag, which is great. It is set back a bit, but with a window open you can hear all of the street noise which does dissipate at an appropriate time. The rooms were a good size. Staff is super friendly and helpful. They stored our bags before and after checking in & out. Staff helped with procuring a taxi to the airport in the evening.

    The rooms were a good size, lighting wasn't very good, beds were very firm and not the most comfortable. The shower floor was so slanted that I nearly fell while showering. The breakfast options were limited to three and if you wanted anything else, like butter, you are charged extra for it. One of our rooms had a dank, musty smell that was sickening. We were told that there was an exceptionally wet rainy season and that they didn't have enough time to dry everything out. Not what you want! The hotel was booked, but on the last day they did offer to switch rooms later in the day, but it was just too much trouble. I want to give this hotel amazing reviews, but it just wasn't up to par and the price was too high for what you got. I wouldn't stay there again.

  • Elise

    Reviewed: 3 January 2025 · Stayed in January 2025

    Verified review
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  • Mariandre

    Reviewed: 8 November 2024 · Stayed in November 2024

    Verified review
  • Linda

    Reviewed: 2 October 2024 · Stayed in October 2024

    Verified review
  • David

    Reviewed: 24 September 2024 · Stayed in September 2024

    Verified review
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  • Ebram

    Reviewed: 2 September 2024 · Stayed in August 2024

    Verified review

    Incredible staff, very helpful, they go above and beyond! Perfect location and a very good breakfast variety!

    Nothing

  • Boanerges

    Reviewed: 24 August 2024 · Stayed in August 2024

    Verified review

    It was ok

    It was fine it was ok

  • Lisa

    Reviewed: 2 August 2024 · Stayed in July 2024

    Verified review
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  • Ghislaine

    Reviewed: 1 July 2024 · Stayed in June 2024

    Verified review

    Breakfast was great, and the location is greater. walking distance from the pier.

  • Stephanie

    Reviewed: 10 May 2024 · Stayed in May 2024

    Verified review

    Convenient location, clean, quiet, nice pool

    Minor things like smell in bathroom, breakfast options

  • G

    Reviewed: 1 May 2024 · Stayed in April 2024

    Verified review

    Incredibly surprised how clean, peaceful and lovely the hotel was.

    The price was higher than expected.

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  • Patrick

    Reviewed: 27 April 2024 · Stayed in April 2024

    Verified review

    So peaceful, yet close to the lake. And the pasta at the restaurant was amazing!

  • 7.0 Good
    Diana

    Reviewed: 7 April 2024 · Stayed in April 2024

    Verified review
  • Edsel

    Reviewed: 5 April 2024 · Stayed in April 2024

    Verified review

    Everything! The lovely grounds, the peace and quiet, the shower, the breakfast area, the location, the staff!

    The room gets pretty hot and there’s no air condition. But the pluses outweigh the minuses by a lot! Great place to stay.

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  • Jose

    Reviewed: 5 April 2024 · Stayed in March 2024

    Verified review
  • 7.0 Good
    Tara

    Reviewed: 28 March 2024 · Stayed in March 2024

    Verified review

    Friendly staff and great location

    Our room was next to the kitchen, very loud at night.

  • Justiniano

    Reviewed: 25 March 2024 · Stayed in March 2024

    Verified review

    Expelen

    Everything is green

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  • Helen

    Reviewed: 15 March 2024 · Stayed in March 2024

    Verified review

    Great hotel in perfect location. Quiet. Our room was large and the beds were comfortable. The pool was beautiful and clean.

    Could use space to hang wet towels, and also a handrail for the pool.

  • Cynthia

    Reviewed: 9 March 2024 · Stayed in February 2024

    Verified review

    Everything was alright, but nothing real good. It was centrally located.

    Not a great atmosphere, breakfast was okay.

  • Vi

    Reviewed: 13 February 2024 · Stayed in February 2024

    Verified review
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  • Lindsay

    Reviewed: 11 February 2024 · Stayed in February 2024

    Verified review

    Location, cleanliness, beautiful grounds

    No outside food or drinks allowed in room, restaurant focused on Italian

  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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