1ra. Calle Oriente No. 11, Alameda Santa Rosa, 03001 Antigua Guatemala, Guatemala
#29 of 162 hotels in Antigua Guatemala
Guests' ChoiceBased on 70 hotel reviews
9.1Cleanliness
9.4
Comfort
9.3
Location
9.5
Facilities
9.1
Staff
9.7
Value for money
8.6
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 9 May 2025
Carlos
United StatesThe location is perfect. The installations AMAZING!
Stayed in May 2025
Reviewed: 27 January 2025
Jose
United StatesFood and options could be better
Staff, calmness and staff
Stayed in January 2025
Reviewed: 17 January 2025
Edward
United StatesVery spacious colonial style room. Incredibly helpful and gracious staff.
Stayed in November 2024
Reviewed: 8 January 2025
Macaskill
United KingdomRooms could do with an update. First room we were given had no window and 2nd room was next to reception and we could hear everyone coming and going.
Great breakfast, friendly and helpful staff, and perfect location in Antigua.
Stayed in January 2025
Reviewed: 17 November 2024
Maria
ColombiaThe property is nice, rooms are spacious but the room we had did not have a window, the layout was strange and the bathroom dated. Staff was very friendly and the breakfast was good
Stayed in November 2024
Reviewed: 16 November 2024
Gail
AustraliaThere were only two options for breakfast. It would be great if they added some additional simple options such as fresh fruit and yoghurt or muesli/granola. The room's lounge chairs were alright but for longer stays like ours, the room could be improved by more comfortable lounge chairs.
Casa Santa Rosa is located about a 10 minute walk from the centre of Antigua - where the famous arch, Arco de Santa Catalina is located. We had room 2 Azalea which was very spacious and perfect for our 5 day stay. The internal courtyard and gardens are beautiful to look out on or sit in and the staff were all very friendly and helpful with information and assistance. I needed first aid for an injury one day and the female staff member was wonderful in assisting me. We always felt safe walking to and from the Casa at any time of day or night. It was also very convenient for Uber pickups and drop offs.
Stayed in November 2024
Reviewed: 4 November 2024
Patricia
United StatesHonestly, there was nothing. I didn’t love about this place. Someone else might not have wanted it to be so quiet, but it was very relaxing .
It’s absolutely beautiful. You feel like you’re living in a garden with beautiful rooms in the middle of it. Breakfast was wonderful every morning. We ate outside. the room was so comfortable and the bedding and the towels everything was exactly what you would want and more
Stayed in November 2024
Reviewed: 7 September 2024
Manish
United StatesChecking In
Location
Stayed in September 2024
Reviewed: 2 September 2024
Dauber
Costa RicaEverything was ok
Staff is really friendly. The hotel is very comfortable and is located at walking distance from Antigua downtown. Highly recommend it!!
Stayed in September 2024
Reviewed: 10 June 2024
Jason
United StatesEverything was great!
The hotel is beautiful, the room extremely comfortable, and the hotel staff is amazing and go out of their way to accommodate you (thank you Estiben)! The location was great, just outside the central area, so avoiding all of the noise while still being close enough to enjoy the main attractions of Antigua. Our room had a jacuzzi tub that was perfect for relaxing after a long day of walking around the city. Oh, and their traditional breakfast is delicious!
Stayed in June 2024
Reviewed: 18 April 2024
Dan
United StatesGreat location. quiet street at the edge of town, but still close enough to walk to all of antigua's attractions. Very friendly and helpful staff. Beautiful rooms and grounds.
Stayed in April 2024
Reviewed: 17 April 2024
Felix
GermanyNothing
Beautiful house and grounds, spacious rooms and above all the friendly and helpful staff. Very quiet and peaceful, yet close to city center
Stayed in April 2024
Reviewed: 17 April 2024
Susan
United StatesThe setting is lovely,the staff is extremely helpful, great location, quiet street but close to the historic sites. I’d stay here again. Loved it!
Stayed in April 2024
Reviewed: 9 April 2024
Steven
United StatesTV didn’t work
Good location
Stayed in April 2024
Reviewed: 20 January 2024
James
United KingdomRather pricey but definitely a special stay.
Beautiful quiet property in a great location. Great breakfast!
Stayed in January 2024
Reviewed: 16 November 2023
Luciana
United Stateseverything was great
beautiful rooms, lovely garden and excellent location
Stayed in November 2023
Reviewed: 13 November 2023
David
United StatesNothing
Stephen and staff super helpful place was clean and friendly
Stayed in November 2023
Reviewed: 5 November 2023
Abby
United StatesAll was beautiful
Wonderful
Stayed in November 2023
Reviewed: 6 September 2023
Rafael
MexicoThe only inconvenience was that we had trouble at night with water in the bathroom. Other than that everything was amazing.
Great location, near restaurants and most helpful/ friendly staff, specially Esteven and Fabiola. Beautiful surrounding atmosphere. Everything about the hotel is exceptional, provides great hospitality. Hotel and room was clean, cozy and well equipped. Breakfast is delicious and service was very attentive. We hope to be back for a longer visit in the future.
Stayed in September 2023
Reviewed: 20 August 2023
Amber
BelizeStaff were wonderful, really good recommendations which we followed up with, none of them let us down!
Stayed in August 2023
Reviewed: 19 August 2023
Teddy
United StatesEverything was perfect!!! Awesome staff and beautiful place.
Stayed in July 2023
Reviewed: 1 August 2023
Ana
GuatemalaBed was too small.
Location was great. Breakfast was too basic. Very friendly and attentive staff.
Stayed in July 2023
Reviewed: 12 June 2023
Gabriele
United StatesThe property is very beautiful and clean, with a nice private garden
Stayed in June 2023
Reviewed: 17 May 2023
Joe
United StatesBeautiful buildings, common areas and rooms. Very comfortable. Excellent breakfast. Friendly staff, anxious to please Very good location-- central but quiet and away from night-time noise. The gardens are a lovely place to spend time.
Stayed in April 2023
Showing 1 – 25
Ollantaytambo, Peru
Ligny-le-Châtel, France
Zichovec, Czech Republic
Myeik, Myanmar
Asheville, USA
Saint-Germain-du-Crioult, France
Bamberg, Germany
Playa del Carmen, Mexico
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content