Everything was great.

This was our second time staying at Adriana. My family loved it, close to the airport, customer service was amazing, and we were spacious and clean.

Stayed in June 2025

It was a big room, very clean, good food and great location

Stayed in July 2025

Facilities, pool, jacuzzi, restaurant, breakfast, location, and our family room was spacious and perfect

Stayed in June 2025

Breakfast was anemic and unpalatable (both days).

Great place and location.

Stayed in June 2025

Don't have washing machine in junior suite and the hotel doesn't offer laundry service

Stayed in June 2025

There was some sort of extra tax on the bill which wasn't included in the booking.com price.

Smart hotel within short taxi ride (15 mins) of the airport. Very friendly hotel staff and good restaurant. Nice pool area with sun loungers and an inviting pool. Good breakfast. There is an efficient and safe airport shuttle which can be easily booked for $20.

Stayed in March 2025

Amazing ambiance. Modern, clean, and great amenities. The restaurant was very good with quality service. The staff was very helpful and friendly.

Stayed in May 2025

The AC is very noisy. Impossible to sleep with and very hot without

Stayed in May 2025

Rooms are a bit dated

Stayed for one night before an early flight out from Guatemala city airport and it ticked all the boxes. The pool was really nice and there we a few decent uber eats options in the area that we could order dinner from.

Stayed in April 2025

Very spacious, cleanliness, outstanding Staff Home away from Hone!

Stayed in April 2025

Excellent!

Stayed in April 2025

Breakfast was terrible. Both our meals were inedible. I pointed to order the food and the waiter got the meal wrong for my friend. When her eggs Benedict came out the eggs were not cooked at all. My French toast had been covered in sugar that I scraped off but parts of the toast were soggy/undercooked. The waiter did not speak any English - which is fine but I can speak some Spanish and he wouldn’t listen to me and just spoke over me. Also the WiFi was out. They did apologize for that.

The room and pool were very nice. Gym was ok. We liked having laundry facilities in the apartment.

Stayed in April 2025

The refrigerator in the room was not working

Great valué for money

Stayed in March 2025

Nothing

Line the installations, the room and the customer service

Stayed in March 2025

Some dish soap and a sponge would be nice in the kitchen to wash and reuse dishes. I had to leave my dirty dishes in the sink when I left.

The bed was amazing, and the hot tub and pool were great. The staff were helpful for me in the morning because I was taking a shuttle, and I had lost my voice from karaoke. I was worried people would be uncomfortable on the shuttle thinking I was sick, so I asked if there was by chance a medical face mask around that I could have and they were able to help me. I was so grateful.

Stayed in March 2025

The air-conditioning is so big and noisy. Also the staff at the reception said it would be provided a lunch box with a breakfast as I left before the time but it wasn't available. So it was frustrating!

The area outside.

Stayed in March 2025

The pool and sunken "hot tub" aren't heated. They're very cool when not directly in the sun.

The pool area is gorgeous and quiet pleasant in the afternoon sun! The apartment was enormous! It was great having our own spaces to relax separately and together. The air conditioning units were easy to operate and cooled each space quickly. Dinner was delicious! Not only did I enjoy it, but so did my kids!

Stayed in March 2025

Outstanding hotel and amenities. Close to the airport. Huge rooms and extremely clean.

Stayed in March 2025

After a month surrounded by friendly Guatemaltecas during my travels, just found the staff a little too formal and serious. Maybe it’s more of a business hotel.

It was perfect for a night at an airport hotel with lovely big rooms, good food,and a nice pool area outside.

Stayed in February 2025

Dirty plates were left on a table by the 2nd floor elevator for their entire stay (over 24 hours), creating an unpleasant smell in the hallway.

I booked this hotel for my mother's birthday. They had a wonderful stay. The rooms were notably spacious with very comfortable beds. The breakfast was excellent, offering a wide variety of delicious options. They especially appreciated the thoughtful touch of the cake. It was a perfect choice for their special celebration

Stayed in February 2025

I liked everything

Great restaurant, pool and rooms.

Stayed in February 2025

Overall, our stay was very pleasant. The hotel is super clean, and the staff is nice. One waiter, in particular, was extremely kind and went above and beyond to ensure our comfort. The other waiters were average, but aside from that, it was a great experience.

Stayed in February 2025

Beautiful hotel with friendly staff. It was a stopover near airport. It was great to have a washer and dryer

Stayed in February 2025

Coordinating the shuttle from the airport was a little confusing.

Good location near the airport

Stayed in February 2025